Compare Mavenir Mobile Business Contact vs. TalkDesk

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Ranking
Views
39
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Reviews
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Views
157
Comparisons
109
Reviews
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Average Words per Review
0
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Comparisons
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Overview

Communications Service Providers (CSPs) are under pressure to offer innovative offerings in highly competitive communications services markets. Mavenir is committed to supporting our partners with innovative services to create additional revenue streams, protect their existing customer base, and reduce customer churn.

TalkDesk is a Cloud Contact Center Platform that can be Integrated with internal systems to identify your existing customers when they call in and increase agent efficiency. It define exactly how it interacts with the system through the creation of custom objects and leverage Talkdesk's automations framework to configure rules that push call data into the application. It help customers help themselves by implementing a transactional IVR for self-service support. TalkDesk elevates the use of call data by incorporating it into any reporting system, revealing a valuable trends in company's performance by correlating Talkdesk data with data from other systems. And it can be embeded into mobile application to provide users with the ability to request a callback when an agent becomes available.
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Sample Customers
Vodafone, Sprint, O2, Telcel, Mobilis
Anki, Beautylish, Chic by Choice, Uniplaces, Box, Dropbox, Caviar, Prezi, Edmunds, Vaniday, Wahoo Fitness, Surveypal, Whistle, ZipRecruiter

Mavenir Mobile Business Contact is ranked 12th in Contact Center as a Service (CCaaS) while TalkDesk is ranked 8th in Contact Center as a Service (CCaaS). Mavenir Mobile Business Contact is rated 0.0, while TalkDesk is rated 0.0. On the other hand, Mavenir Mobile Business Contact is most compared with , whereas TalkDesk is most compared with Salesforce Service Cloud.

See our list of best Contact Center as a Service (CCaaS) vendors.

We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.