We performed a comparison between Symantec Endpoint Security and Trellix Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Trellix Endpoint Security is highly valued for its easy administration options and reliability. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness.
Service and Support: Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support. Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems.
Ease of Deployment: Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment. The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise.
Pricing: The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable. Some find Trellix’s price reasonable and competitive, while others believe it could be lowered.
ROI: Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment. Trellix Endpoint Security provides significant time savings.
"The setup is pretty simple."
"Ability to get forensics details and also memory exfiltration."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The stability is very good."
"It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy."
"Great security and very user friendly."
"We use the Symantec Global Intelligence Network (GIN), and it's an excellent feature as Symantec is a leader in security solutions. The product has all the security features we require as an organization, including intelligent features such as notification alerts and predicting future attacks. The threat intelligence and detection are excellent, and the solution provides great visuals and logs so that we can analyze any attacks on our servers. GIN is a powerful tool in terms of detection capability across endpoints, email, and web traffic, as it can scan them with its advanced threat intelligence. The product can detect threats, report them to us, and quarantine them."
"The product blocks computer viruses."
"With Symantec, I always know this tool will be reliable and with the latest protection."
"The solution is easy to manage."
"The most valuable feature is the virus and malware detection capability."
"All Symantec Endpoint Protection (SEP) features, such as anti-malware, zero-day attack protection, and IPS features, are valuable."
"It is a stable solution...The solution's technical support is good."
"This is a good solution for antivirus and malware protection."
"McAfee EndPoint Security has a lot of good features that work well if they are implemented properly."
"The solution is stable."
"I have found many of the features to be useful."
"The solution offers very good endpoint security."
"I have found the most valuable features to be the ability to manage the solution from anywhere and having an overview of the companies security."
"The reporting capabilities are a valuable feature. In enables more visibility on our network."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution should address emerging threats like SQL injection."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Detections could be improved."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution is not stable."
"SONAR could be improved. The false/positive rate is a little high."
"Reporting in this solution needs improvement."
"We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again."
"When, Microsoft releases a new OS version twice a year, you never know if the current version of Symantec Endpoint Protection will support it. You can have a lag between when Microsoft releases a new client - and then the current version doesn't work correctly - and it could be some months between updates from Symantec."
"Symantec needs to develop some reporting features and notifications. For instance, if the server is not on or it's shut down. There should also be time-based USB control."
"It needs to die. In my opinion, Symantec was a really great security company, 10, 15 years ago. They went out, they bought all the great tools and then they never did anything with them. So they've just fallen behind and there's nothing that's going to work now to bring them back up the date that's going to regain user confidence."
"The management of the server is a bit complex."
"The support from Symantec has been poor in my experience. They did not have the knowledge to help us with the issues we were facing."
"The initial setup is complex. It is a very complex product. You must have experience with it."
"The software download features could stand improvement."
"We’re facing remote installation issues sometimes:"
"Technical support is an area that can be improved because sometimes, the response time is a bit slow and the explanation is short."
"The interface is complex."
"With McAfee, if there is a zero-day vulnerability, you have to download the patch for it from the McAfee website, then apply it to your endpoint."
"The solution could provide open XDR in addition to EDR."
"McAfee GW Security and McAfee Child Safety need some improvement as they are relatively new."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews while Trellix Endpoint Security is ranked 12th in Endpoint Protection Platform (EPP) with 94 reviews. Symantec Endpoint Security is rated 7.6, while Trellix Endpoint Security is rated 8.0. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Cisco Secure Endpoint. See our Symantec Endpoint Security vs. Trellix Endpoint Security report.
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I would look at Trend Micro's Endpoint Protection as well. The client is light weight and there are many features and benefits that comes with their service offerings. Some offerings are port security, Ransome ware scanning, Smart Scan and standard scan features which utilizes the processor of the workstations as opposed to having one server using it's resources to scan the client workstations. The firewall client also makes a great proxy server to restrict end user access to unapproved/untrusted sites. There is a really great messaging security server tool for exchange as well. They offer Hosted Email Security (It's bundled with the Worry Free Business Security Advanced Package) which acts as a pre-check or scanning buffer between the web and corporate edge network. Trend Micro also has protection for mobile devices as well.