SentinelOne Singularity Complete vs Trellix Endpoint Security comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 7, 2023

We performed a comparison between Trellix Endpoint Security and SentinelOne Singularity Complete based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Features: Trellix Endpoint Security users like the ePolicy Orchestrator, the solution’s robust central management console. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Trellix could improve by reducing resource usage, enhancing stability, and making the solution more user-friendly. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.

  • Service and Support: Some users say Trellix support is helpful and responsive, while others believe there is room for improvement in communication and resolution times. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.

  • Ease of Deployment: Setting up Trellix Endpoint Security is simple if the user has some expertise. Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.

  • Pricing: Trellix Endpoint Security’s pricing is considered flexible, competitive, and about average compared to other solutions. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.

  • ROI: Users reported saving time by implementing Trellix Endpoint Security. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.

Comparison Results: Based on user feedback, SentinelOne Singularity Complete is the preferred choice compared to Trellix Endpoint Security. Users find the setup process of SentinelOne to be simple and low-maintenance. The product's ability to detect and handle threats effectively is highly praised, along with its autonomous threat mitigation capabilities. The pricing is considered fair and competitive, and users believe the return on investment is substantial. Furthermore, customers appreciate the excellent customer service and support provided by SentinelOne, with the technical support team being particularly responsive and helpful.

To learn more, read our detailed SentinelOne Singularity Complete vs. Trellix Endpoint Security Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Microsoft 365 Defender's most valuable feature is the ability to control the shadow IP.""The solution is well integrated with applications. It is easy to maintain and administer.""The unified view of the threat landscape on a central dashboard is the most valuable feature.""It provides a single pane of glass within the 365 admin interface, streamlining our experience by consolidating information in one place and eliminating the need to navigate through multiple interfaces.""For me, the advanced hunting capabilities have been really great. It allowed querying the dataset with their own language, which is KQL or Kusto Query Language. That has allowed me to get much more insight into the events that have occurred. The whole power of 365 Defender is that you can get the whole story. It allows you to query an email-based activity and then correlate it with an endpoint-based activity.""I like how Microsoft XDR and the other Microsoft products are integrated into a single unified security stack covering identity access management, endpoint protection, email, cloud applications, etc.""The ability to integrate and observe a more cohesive narrative across the products is crucial.""The comprehensiveness of Microsoft's threat detection is good."

More Microsoft Defender XDR Pros →

"The tool's most valuable feature is EDR.""The fact that SentinelOne is actively looking for threats and runs them against the hash on the Internet to determine if they are malicious or not, is what takes it to the next level compared to other antivirus products.""We are able to write some custom rules on SentinelOne.""The tool deletes the problem-causing process and prevents issues.""It has good visibility features and it's straightforward.""The most valuable features include the agent installation and update processes.""In terms of the engines that SentinelOne uses, it has stopped various scripts from running and it's highlighted lateral movement that we weren't expecting.""I work in vulnerability management, and for me, at the moment, its automation is most valuable. For the SOC team, incident visibility would be most valuable, but for me, it is automation."

More SentinelOne Singularity Complete Pros →

"The most valuable features of the solution include DLP (data loss prevention), CASB (cloud access security broker) functionality, endpoint encryption, and cloud workload security.""There is a new feature where you can set thresholds for all the CPU consumption allowing for no consumption on the servers when the scans happen. It is a separate plugin or addon, and if we have it on all the virtual machines it automatically checks the resources, and based on that, it will schedule the scans. That is something that I have not seen in other antivirus solutions, such as Symantec.""The most valuable feature of Trellix Endpoint Security is containment, which takes less than a minute.""The most valuable features are the adaptive tech on McAfee.""The solution includes a good combination of features for both signature and signature-less.""When Intel acquired McAfee they worked on the protocol so that all vendors can work on the same platform. It's a very big improvement in McAfee. All McAfee products talk to each other. Other vendor's products can join this platform as well so it makes it more powerful on the enterprise side for McAfee.""The product helps us by contacting us if there are any virus attacks on our system.""The reporting capabilities are a valuable feature. In enables more visibility on our network."

More Trellix Endpoint Security Pros →

Cons
"The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging.""Stability could be improved by avoiding frequent changes to the interface.""Automated playbooks and automated dashboards would be preferable to the way the data is currently being presented.""When we do investigations, it would be better if Microsoft could populate the host dashboard more. When we open any host for investigation, we want the entire timeline of what is happening on the host, including all the users logging in, their hardware, Windows version, etc.""One of the biggest downsides of Microsoft products, in general, is that the menus are often difficult to find, as they tend to move from place to place between versions.""The advanced threat-hunting capabilities are phenomenal, and the security copilot enhances that, but some data elements could be better or have more context inside of the advanced tables themselves. The schemas feel a little limited to what they're building into the product. It's probably just a maturity thing. I imagine we'll see the features I want in the next year.""The price could be better. It'll also help if they can continuously update and upgrade the solution. Every day there's a new virus uploaded into the network, and we have to keep updating it to identify all these things.""The support team is not competent or responsive."

More Microsoft Defender XDR Cons →

"There is an area of improvement is agent health monitoring, which would give us the ability to cap and manage resources used by the SentinelOne agent. We had issues with this in our environment. We reached out to SentinelOne about it, and they were very prompt in adding it into their roadmap.""SentinelOne could improve by reducing the price.""The area where it could be improved is reporting. They have some online reporting, but it would be nice to be able to pick and choose. When I'm looking at the console, I would love to be able to pull certain things into a report, the things that are specific to me.""Interoperability with other SentinelOne solutions and other third-party tools is an area where you can run into some issues. Because of the way the agent works, there are sometimes things that are blocked or prevented from happening that are not identified as a threat, and therefore, not alerted in the console. Sometimes, we do have to dig through the logs, run tests, and adjust the whitelisting or exclusions to make sure that other applications will run properly.""I would like to see a better control panel for the managed service side of it.""They have tiers of support like most companies do. For the first three years, we had the top tier of their support and we would get a response from a technician quickly. We didn't have many things we had to ask of them. They would be very quick. We are now one tier down from that. The SLA for us is no longer within an hour or two. It's within half a day or something like that. As far as if I do ask a question of them, it is a little slower than what it used to be. I understand that we're at a lesser tier, but sometimes it feels like that could be a little better. I have to preface that by specifying that we're no longer paying for their top tier support.""In terms of improvement, I would like to see better alerting to let us know if there is anything wrong with SentinelOne working on the endpoint of the computer.""There is room for improvement with the management interface. It could be more user friendly."

More SentinelOne Singularity Complete Cons →

"The local technical support could be better.""Sometimes, while installing the ePO, we were getting so many errors and I don't know why it happened.""The product is not easy to use.""The solution takes up a high amount of memory and can cause the system to hang.""The solution needs to offer better local technical support.""I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security.""The solution could provide open XDR in addition to EDR.""The solution consumes a lot of end user memory and CPU. Trellix doesn't really focus much on the anti-malware side."

More Trellix Endpoint Security Cons →

Pricing and Cost Advice
  • "The solutions price is fair for what they offer."
  • "The price could be better. Normally, the costs depend on the country you're located in for the license. When we were in the initial stage, we went with the E5 license they call premium standard. It cost us around $5.20 per month for four users."
  • "The price of the solution is high compared to others and we have lost some customers because of it."
  • "Microsoft is not competitive with the pricing of the solution. The competitors are able to offer lower discounts. The price of the solution is higher."
  • "We have a lot of problems in Latin America regarding the price of Microsoft 365 Defender, because the relationship between dollars and the money of the different countries, it's is a lot. Many customers that have small businesses say that they would like the solution but it is too expensive. However, large companies do not find the cost an issue."
  • "The most valuable licensing option is expensive, so pricing could be improved. Licensing options for this solution also need to be consolidated, because they frequently change."
  • "Microsoft should provide lower-level licensing options. They should do it in such a way that even an individual could purchase a license, and it should be entirely flexible."
  • "They have moved from a licensing model to pay-per-use... The question is: What happens if, for any reason, there's not enough budget to accept this model? That could be a great problem."
  • More Microsoft Defender XDR Pricing and Cost Advice →

  • "The price is competitive, if you compare it with other solutions on the market."
  • "Spend money on the security for the endpoint."
  • "The price for it is very competitive compared to other Next Gen EPP."
  • "The per-seat cost is low, but you have to commit to a certain number of licenses for a year."
  • "The larger count you have, the deeper discount you will receive in your contract."
  • "Our licensing fees are about $5 USD per endpoint, per month."
  • "USD$6 per end point which decreases as end points increase."
  • "Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
  • More SentinelOne Singularity Complete Pricing and Cost Advice →

  • "The initial price is very good as they give good initial discounts, but it seems a little expensive once you renew the license."
  • "Pricing is fair."
  • "No comment."
  • "The pricing is comparable to other solutions on the market."
  • "This product is costly."
  • "It's fairly priced compared to other products on the market."
  • "Pricing is reasonable and runs at a cost per user per year."
  • "It is not that expensive. There is no additional cost. We got the entire bundle together."
  • More Trellix Endpoint Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Scanning, vulnerability reporting, and the dashboard are the most valuable features.
    Top Answer:While Microsoft Defender XDR carries a higher cost, its ease of use compared to Defender may justify the investment.
    Top Answer:While the XDR platform offers valuable functionalities, it falls short of other solutions in its ability to deliver a… more »
    Top Answer:Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks.… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is… more »
    Top Answer:The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers… more »
    Top Answer:The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy… more »
    Top Answer:It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and… more »
    Top Answer:I would emphasize its affordability rather than merely focusing on cheapness. It provides good value by striking a… more »
    Comparisons
    Also Known As
    Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
    Sentinel Labs, SentinelOne Singularity
    McAfee Endpoint Security, McAfee Complete Endpoint Protection, McAfee Endpoint Protection, Total Protection for Endpoint, Intel Security Total Protection for Endpoint, MCAFEE Complete Endpoint Protection
    Learn More
    Interactive Demo
    SentinelOne
    Demo Not Available
    Trellix
    Demo Not Available
    Overview

    Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment. 

    It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks. 

    Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.

    Watch the Microsoft demo video here: Microsoft Defender XDR demo video.

    SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

    SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

    SentinelOne offers intensive training and support to meet every organization’s unique business needs.

    SentinelOne's levels of services and support include, but are not limited to:

    SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

    SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

    Threat Hunting & Response Services

    Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

    Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

    Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

    Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

    Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

    Reviews from Real Users

    Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

    "The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

    Trellix Endpoint Security provides aggressive robust protection for every endpoint in an enterprise organization. Trellix uses dynamic threat intelligence and mounts a superb defense across the complete threat lifecycle. This solution will keep your organization more secure and resistant to any possible threat of risks. Trellix offers an amalgamated suite of next-generation endpoint security tools. These tools give users the benefit of machine learning, intuitive intelligence, and greater assistance to ensure their networks are being protected non-stop against threats - potential or realized - and can stop attacks before they happen. Trellix uses MDR (managed detection and response) and XDR (extended detection and response) to give users a comprehensive endpoint security solution.

    Trellix Endpoint Security Benefits

    • Intuitive Protection: Trellix Endpoint Security learns and matures to ensure organizations are continuously protected in today’s aggressive threat environment. Users have full visibility and greater control of all endpoints and are able to utilize Trellix Endpoint Security’s potent threat detection, prevention, investigation, and response to keep their enterprises safe and secure.

    • Streamlined Security Protection: Users have a single view of full transparency into how their networks are performing and the overall effectiveness of the security. Users can access the solution from anywhere and manage automated workflows. The solution allows for a streamlined security process to improve the overall reliability of the organization's security and can effortlessly scan through hundreds of thousands of endpoints in minutes.

    • Robust Risk Management: Stop attacks before they occur and keep abreast of potential threats with intuitive threat prioritization. Receive easy to understand risk assessment and repair guidance without delay to prevent any possible lapses in security. Test scenarios will allow users to see how the organization would respond to a threat scheme.

    Trellix Endpoint Security Top Features

    • Consolidated Management: Trellix offers numerous deployment options. The unique consolidated management process provides full transparency, cost-effective processes, improved IT functionality, and streamlined operations.

    • Intuitive Processes: Trellix can identify zero-day threats using machine learning and develop workable risk assessment to prevent attacks. Trellix intuitively creates protocols to recognize problematic processes that could lead to future attacks.
    • Reduced Impact on Resources: Trellix learns to focus on suspicious or anomalous activities by quickly identifying trusted activities to greatly reduce CPU consumption.

    Reviews from Real Users

    “It has a great console. We can manage everything from the central console and it is very easy. Every year we are getting the benefits of legacy also. It's easy to set up.” - S Fazlul H., IT Lead Engineer, Information Technology at Banglalink

    “There is a new feature where you can set thresholds for all the CPU consumption allowing for no consumption on the servers when the scans happen. It is a separate plugin or addon, and if we have it on all the virtual machines it automatically checks the resources, and based on that, it will schedule the scans. That is something that I have not seen in other antivirus solutions, such as Symantec.” - Sabari K. Senior Engineer at a comms service provider

    Sample Customers
    Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
    Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
    inHouseIT, Seagate Technology
    Top Industries
    REVIEWERS
    Manufacturing Company18%
    Computer Software Company12%
    Government12%
    Financial Services Firm12%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm10%
    Government8%
    Manufacturing Company8%
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company10%
    Financial Services Firm9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company6%
    Comms Service Provider6%
    Government6%
    REVIEWERS
    Computer Software Company23%
    Financial Services Firm21%
    Comms Service Provider9%
    Government9%
    VISITORS READING REVIEWS
    Educational Organization37%
    Government9%
    Computer Software Company8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise24%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise57%
    REVIEWERS
    Small Business40%
    Midsize Enterprise24%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    REVIEWERS
    Small Business42%
    Midsize Enterprise23%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise45%
    Large Enterprise42%
    Buyer's Guide
    SentinelOne Singularity Complete vs. Trellix Endpoint Security
    March 2024
    Find out what your peers are saying about SentinelOne Singularity Complete vs. Trellix Endpoint Security and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    SentinelOne Singularity Complete is ranked 2nd in EPP (Endpoint Protection for Business) with 174 reviews while Trellix Endpoint Security is ranked 12th in EPP (Endpoint Protection for Business) with 94 reviews. SentinelOne Singularity Complete is rated 8.8, while Trellix Endpoint Security is rated 8.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas Trellix Endpoint Security is most compared with Trellix Endpoint Security (ENS), Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform. See our SentinelOne Singularity Complete vs. Trellix Endpoint Security report.

    See our list of best EPP (Endpoint Protection for Business) vendors and best Extended Detection and Response (XDR) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.