We performed a comparison between Symantec Endpoint Security and Trellix Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Trellix Endpoint Security is highly valued for its easy administration options and reliability. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness.
Service and Support: Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support. Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems.
Ease of Deployment: Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment. The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise.
Pricing: The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable. Some find Trellix’s price reasonable and competitive, while others believe it could be lowered.
ROI: Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment. Trellix Endpoint Security provides significant time savings.
"The stability is very good."
"The product's initial setup phase is very easy."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The most valuable feature is the analysis, because of the beta structure."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is stable and scalable."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The price is low and quite competitive with others."
"The features I find the most valuable are the protection, the encryption, and the DLP."
"Threat protection has always worked well."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
"The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy."
"It's good for large organizations. It's able to handle a lot of users."
"Offers good antivirus and local firewall."
"The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses."
"It's easy to use and it's very powerful. It offers nice endpoint protection."
"The initial setup of Trellix Endpoint Security was straightforward."
"It provides a lot of information and great visibility, with really great options for managing the environment."
"The thing that I like is that they have gathered almost all the products in one management server, the ePolicy Orchestrator."
"This product has the capability to check a wide range of vulnerabilities and devices."
"The solution offers very good endpoint security."
"Technical support is always available and very helpful."
"McAfee EndPoint Security has a lot of good features that work well if they are implemented properly."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution should address emerging threats like SQL injection."
"Cannot be used on mobile devices with a secure connection."
"The SIEM could be improved."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The dashboard isn't easy to access and manage."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The support needs improvement."
"The one thing I don't like about Symantec Endpoint Security is the amount of resources it uses."
"It would be interesting if Symantec Endpoint protection could also manage Windows Defender. If they were to add a feature, it would be nice if you could see the Symantec client and the Windows Defender client in case you choose to deploy both."
"In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices."
"Since the division of the company, we have experienced a lack of support."
"I know they were just bought out by Broadcom and there have been some difficulties with Broadcom as far as getting license renewals, etc. Mostly, due to the fact that it's confusing, even for the vendor, people are turned off by it. The vendors are telling us that it can take weeks for them to get a renewal quote, nevermind the actual renewal."
"Nowadays, threats are changing, and they are moving more towards script control and zero-day attacks. So, we would like to have more control similar to an EDR solution. Symantec Endpoint Protection has certainly come a long way as a traditional antivirus, but because the threats are changing, we would like to have more EDR features so that we have a detailed view of the source from where the infection entered the environment and whether it has tried to connect any other endpoint. It should provide such a detailed view for investigation. It should protect against zero-day threats, etc. These are the key enhancements that can make it a complete solution for any enterprise. Currently, we have seen organizations going for two solutions: antivirus and EDR. With both these capabilities, it would be a complete package."
"The virus definitions could be updated more frequently."
"The enterprise edition does not report attacks on external devices."
"Users can just install software into their computers. We need some sort of application control system that, if there are any pieces of software that are not whitelisted, then the solution could flag it or maybe alert the administers. That would be very helpful."
"The solution consumes a lot of end user memory and CPU. Trellix doesn't really focus much on the anti-malware side."
"I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security."
"The VirusScan needs to improve in order to detect ransomware and other advanced threats."
"There is room to improve with scalability."
"Every time we open a ticket with McAfee, their response differs and they are not consistent."
"The solution takes up a high amount of memory and can cause the system to hang."
"I would like to have the ability to have more control over the deployment in the next release. If you have this console in the cloud, you cannot make pilot groups for deploying the agents. We only have the current group. So, as soon as you inject the software, it will go directly into production, which doesn't work for us. We need to build up pilot groups slowly. We already requested to have this feature on the cloud, and we are still waiting."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews while Trellix Endpoint Security is ranked 12th in Endpoint Protection Platform (EPP) with 94 reviews. Symantec Endpoint Security is rated 7.6, while Trellix Endpoint Security is rated 8.0. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Cisco Secure Endpoint. See our Symantec Endpoint Security vs. Trellix Endpoint Security report.
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I would look at Trend Micro's Endpoint Protection as well. The client is light weight and there are many features and benefits that comes with their service offerings. Some offerings are port security, Ransome ware scanning, Smart Scan and standard scan features which utilizes the processor of the workstations as opposed to having one server using it's resources to scan the client workstations. The firewall client also makes a great proxy server to restrict end user access to unapproved/untrusted sites. There is a really great messaging security server tool for exchange as well. They offer Hosted Email Security (It's bundled with the Worry Free Business Security Advanced Package) which acts as a pre-check or scanning buffer between the web and corporate edge network. Trend Micro also has protection for mobile devices as well.