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Most Helpful Review
Find out what your peers are saying about McAfee ePolicy Orchestrator vs. Splunk Phantom and other solutions. Updated: May 2021.
502,275 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"McAfee is helping us to clean all of the viruses from the machines, protecting our desktops from the latest threats.""If you set it up right, it can really manage a very complex environment which require fine tuning where there are a lot of exceptions. That's what it caters to. It can just do those specifics in those exceptional situations, which is good.""I really like the auditing component because it really looks at exactly what has happened on the network.""The most valuable features of this solution are the antivirus and the DLP.""The central manager policy means we have almost all client modules in one solution.""From a single dashboard, I can take a look at several things including the endpoint protection, the file integrity section, the data activity monitor, and more.""The central management console is the solution's most valuable aspect.""The graphical interface of the solution is its most valuable aspect."

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"The most valuable feature is the risk-based access control.""Very flexible integration with other tools""So far, the interface is very easy to use.""The customization continues to be excellent.""I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks.""I'm just a beginner on the solution and it's pretty easy for me to use."

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Cons
"McAfee should improve in terms of customer support and assigning a knowledgeable TAM to customers.""While there are bugs and a few functionality issues, it is just a matter of raising them with the support team. However, support is part of the problem as well. You want everything to be seamless in a perfect world, but the support is spread across different countries. They have Level 1, 2, and 3. Level 1 is most likely in a developing country. They don't provide the best service.""They have to do something to make the solution more resilient or recoverable from power failure events, which may include creating their own database.""The Virtual Patching feature needs to be improved.""The detection aspect should be improved so that signatures are updated more quickly.""There is a problem when it comes to agent communication and duplicate records, where the rebooting of a machine leads to the installation of a new agent and you get a lot of duplicate records that ultimately affect your compliance monitoring.""There needs to be support for Mac computers. Currently, McAfee does not work on iOS.""The solution sometimes has some false positives on IP addresses, from the web control aspect of the product. This needs to be improved."

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"We want to see improvements made to the APIs such that we can connect to many different systems and data sources.""And most of the challenges that I have faced with the solution can be found in the documentation itself.""It would be ideal if we could automate processes even more.""In the beginning, we couldn't find any specific documents for every function. It wasn't easy to navigate to what we needed.""I haven't used it fully, but based on my usage, I could not find simulation tools and features. It currently lacks simulation features, which are important for me for creating a playbook. It is also very expensive for my region.""We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."

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Pricing and Cost Advice
"Compared to other Antivirus products, the cost of this solution is a bit high.""McAfee tries to package different things into different products, then sell them as different products with different licenses. They just split everything up into multiple things. That's just their sales pitch and how they do it.""This solution is priced in the mid-range."

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"I don't know the exact price, but for my region, it is very expensive."

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Questions from the Community
Top Answer: The security is a key feature and the console is very user friendly.
Top Answer: Choose your anniversary cycle e.g. pay annually. You just pay for what you want your license to cover. It is modular. It depends on the feature you want. There's the firewall, DLP, drive encryption… more »
Top Answer: The product could have a single plug-in that would have multiple uses rather than a single plug-in which is used for a single purpose. Each aspect has a separate plug-in. They should concentrate on… more »
Top Answer: The customization continues to be excellent.
Top Answer: We use a community license. We don't have to pay for any actual licensing. However, the solution, when you have a paid version, is quite costly. That said, in terms of performance, it's worth the… more »
Top Answer: In the beginning, we couldn't find any specific documents for every function. It wasn't easy to navigate to what we needed. However, lately, it has improved and we are able to find Splunk documents… more »
Ranking
Views
3,157
Comparisons
1,568
Reviews
7
Average Words per Review
504
Rating
8.0
Views
9,078
Comparisons
7,214
Reviews
5
Average Words per Review
649
Rating
7.8
Popular Comparisons
Also Known As
McAfee ePO, ePolicy Orchestrator, Intel Security ePolicy Orchestrator
Phantom
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Overview
McAfee ePolicy Orchestrator (McAfee ePO) is the most advanced, extensible, and scalable centralized security management software in the industry. Unifying security management through an open platform, McAfee ePO makes risk and compliance management simpler and more successful for organizations of all sizes.

Phantom enables teams to work smarter by executing automated actions across their security infrastructure in seconds, versus hours or more if performed manually. Teams can codify workflows into Phantom’s automated playbooks using the visual editor (no coding required) or the integrated Python development environment. By offloading these repetitive tasks, teams can focus their attention on making the most mission-critical decisions.
Orchestration
Phantom is the connective tissue that lets existing security tools work better together. By connecting and coordinating complex workflows across the SOC’s team and tools, Phantom ensures that each part of the SOC’s layered defense is actively participating in a unified defense strategy. Powerful abstraction allows teams to focus on what they need to accomplish, while the platform translates that into tool-specific actions.
Incident Response
Phantom helps security teams investigate and respond to threats faster. Using Phantom’s automated detection, investigation, and response capabilities, teams can execute response actions at machine speed, reduce malware dwell time and lower their overall mean time to resolve (MTTR). And now with Phantom on Splunk Mobile, analysts can use their mobile device to respond to security incidents while on-the-go. Phantom’s event and case management functionality can further streamline security operations. Case-related data and activity are easily accessible from one central repository. It’s easy to chat with other team members about an event or case, and assign events and tasks to the appropriate team member.

Offer
Learn more about McAfee ePolicy Orchestrator
Learn more about Splunk Phantom
Sample Customers
Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke
Recorded Future, Blackstone
Top Industries
REVIEWERS
Comms Service Provider27%
Recruiting/Hr Firm18%
Financial Services Firm18%
Government9%
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider20%
Government7%
Manufacturing Company7%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider17%
Government7%
Financial Services Firm7%
Company Size
REVIEWERS
Small Business18%
Midsize Enterprise29%
Large Enterprise53%
No Data Available
Find out what your peers are saying about McAfee ePolicy Orchestrator vs. Splunk Phantom and other solutions. Updated: May 2021.
502,275 professionals have used our research since 2012.

McAfee ePolicy Orchestrator is ranked 5th in Security Orchestration Automation and Response (SOAR) with 9 reviews while Splunk Phantom is ranked 2nd in Security Orchestration Automation and Response (SOAR) with 6 reviews. McAfee ePolicy Orchestrator is rated 8.0, while Splunk Phantom is rated 7.6. The top reviewer of McAfee ePolicy Orchestrator writes "Configure and deploy everything from a single web-based interface". On the other hand, the top reviewer of Splunk Phantom writes "Very stable with a straightforward setup and good performance". McAfee ePolicy Orchestrator is most compared with McAfee MVISION ePO, Forcepoint Data Loss Prevention, Symantec Data Loss Prevention, Trend Micro Integrated Data Loss Prevention and Zscaler Cloud DLP, whereas Splunk Phantom is most compared with Palo Alto Networks Cortex XSOAR, ServiceNow Security Operations, IBM Resilient, Fortinet FortiSOAR and Siemplify. See our McAfee ePolicy Orchestrator vs. Splunk Phantom report.

See our list of best Security Orchestration Automation and Response (SOAR) vendors.

We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.