We performed a comparison between Symantec Endpoint Security and Trellix Endpoint Security (ENS) based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is stable and scalable."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The solution is easy to use."
"It's a robust product."
"The product blocks computer viruses."
"Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it."
"I think the key thing for me, is interoperability, in that you can deploy it to Windows, Mac, and Linux. That's been a really important feature in the last two years. Now there's one management console to cover all three OSs."
"Symantec Endpoint Security is easy to use, fast, and good for small and medium-sized businesses."
"With Symantec, I always know this tool will be reliable and with the latest protection."
"One of the most valuable features is the ability to manage antivirus security. There is an admin console that helps you make policies and do deployment of the clients, to make them reachable and to deploy updates."
"The most valuable feature is user-based policy provision."
"It's good that it periodically scans all my drives. I can stay up to date with the status of my drivers and update them if needed."
"The installation phase of the solution was very easy."
"FireEye Endpoint Security's scalability is awesome. I think it is one of the best on that front."
"It's very stable and reliable."
"The stability has been great."
"The platform’s most valuable features are ease of use, integration, and deployment."
"It is very valuable in finding out unknown malware."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The only minor concern is occasional interference with desired programs."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"ZTNA can improve latency."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The dashboard isn't easy to access and manage."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."
"If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good."
"I know they were just bought out by Broadcom and there have been some difficulties with Broadcom as far as getting license renewals, etc. Mostly, due to the fact that it's confusing, even for the vendor, people are turned off by it. The vendors are telling us that it can take weeks for them to get a renewal quote, nevermind the actual renewal."
"About four years back, Symantec's signature was very heavy and their signature patch was around 200MB or 300MB files."
"They are lacking the visibility that you get in a heuristical, next-generation AI product."
"When, Microsoft releases a new OS version twice a year, you never know if the current version of Symantec Endpoint Protection will support it. You can have a lag between when Microsoft releases a new client - and then the current version doesn't work correctly - and it could be some months between updates from Symantec."
"There are a few negative points. They should separate the feature for each separate solution for mobile devices. The second one is about the price, it's expensive. Finally, the third would be the complexity of implementation."
"The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require."
"Looking at the current ePolicy orchestrator, and the transition of most vendors to the cloud, they need to do an improvement with the current dashboard or the overall aesthetic of their GUI."
"Endpoint resource utilization causes high levels of instability and that is something that needs improvement."
"Impacts performance of the servers quite negatively."
"In some cases, the detection part was not accurate enough. We opened a few cases for the vendor to help us with some miscategorized findings on the endpoints. There were some false positive detections, and we had to work with the vendor to get them tested. We even had some incidents that were not detected. It was a black box type of solution for us."
"Malware detection can be better. It doesn't have support and detection for the recent malware, but it has a compensatory control where it can do the behavior-based assessment and alert you when there is something malicious or unexpected. For example, when a certain user is executing the privilege command, which is not normal. These dynamic detections are good, and they compensate for malware detection."
"Search feature could be made more user-friendly."
"The Linux support is very poor. I use base detection. Currently, they are providing malware protection and logon track features in Windows and Mac. These features aren't available in Linux. It will be helpful to extend these capabilities to Linux. We would also like assets grouping and device lock protection features, which are included in their roadmap."
"So far, McAfee MVISION Endpoint ticks off all of our boxes, but its pricing could always be better."
More Trellix Endpoint Security (ENS) Pricing and Cost Advice →
Symantec Endpoint Security is ranked 5th in EPP (Endpoint Protection for Business) with 25 reviews while Trellix Endpoint Security (ENS) is ranked 17th in EPP (Endpoint Protection for Business) with 27 reviews. Symantec Endpoint Security is rated 7.6, while Trellix Endpoint Security (ENS) is rated 7.6. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trellix Endpoint Security (ENS) writes "Great ePolicy orchestrator, seamlessly expands, and offers good reliability". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security, whereas Trellix Endpoint Security (ENS) is most compared with Trellix Endpoint Security, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Detection and Response (EDR) and SentinelOne Singularity Complete. See our Symantec Endpoint Security vs. Trellix Endpoint Security (ENS) report.
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