Compare Medallia vs. Tatvam Insights

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28 views|24 comparisons
Tatvam Insights Logo
12 views|2 comparisons
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12
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Medallia
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Overview

-Turn detractors into promoters by immediately alerting the right person or team to respond
to customer feedback

-Ensure that customer issues are being efficiently handled and resolved through role-
specific workflows, push notifications and automated escalations

-Enable employees to easily respond with pre-built templates they can personalize with the
customer comments and case data provided

-Capture systemic root cause issues across different channels, so you can identify and
prioritize where to focus customer experience improvements

-Bring alerts and workflows into the systems that employees use for customer issue
resolution via 2-way integrations with sales, service and collaboration apps

Tatvam is a customer feedback analysis platform that helps companies manage and analyze their customer feedback (surveys, reviews, etc.) and turn the data into actionable insights to improve their customer experience.

Offer
Learn more about Medallia
Learn more about Tatvam Insights
Sample Customers
7-Eleven, Benefit Cosmetics, Paypal, Hilton, Bank of America
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Medallia is ranked 17th in Customer Experience Management while Tatvam Insights is ranked 27th in Customer Experience Management. Medallia is rated 0.0, while Tatvam Insights is rated 0.0. On the other hand, Medallia is most compared with , whereas Tatvam Insights is most compared with .

See our list of best Customer Experience Management vendors.

We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.