We performed a comparison between Menlo Security Secure Web Gateway and Sophos EPP Suite based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The fact that it is a cloud proxy solution is another feature we like. For example, if you acquire a new company, you can use it to protect that new company without the need to install anything physically on their networks."
"It has reduced security events to follow up on. While it is not 100%, there has been probably a 90% or more reduction. We were getting hit left, right, and center constantly from people browsing the Internet and hitting bad websites. It was not just bad websites that were stood up to be malicious, but good sites that were compromised."
"Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with a malicious payload, the isolation feature will take care of that."
"For us, the primary goal is protection on the web, and that's extremely important. We're not using any of the other services at this time. The web part is key to the success of the organization. It gives us the ability to protect. It can isolate. It opens the session in an isolated format so that the code isn't running locally. It is running over in the Menlo environment, not in ours. It is not running on the local computer, whereas if you were to go to a normal website, it would run Java or something else on the local machine and potentially execute the malicious code locally. So, it does give us that level of protection."
"The product is stable and has a user-friendly dashboard. It has good security features."
"The solution is easy to set up."
"With Sophos, the scanning of viruses and scanning of the disk is done silently in the background."
"Our experience with Sophos has been notable; it's database-driven and efficiently integrates to inspect and protect us against biases, malware, and attacks."
"It is stable."
"We were concerned about the threat posed by malware. The product's effectiveness in addressing this threat and capturing it within the network has been quite helpful."
"It is doing its job. We use it for standard antivirus purposes and for making sure that people aren't downloading infected attachments. Because we use the cloud version, it is easy to maintain. We don't have to do anything to really maintain it. It gets updated automatically."
"It is a scalable platform."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The user monitoring could still be improved."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."
"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."
"In the best of all worlds, we wouldn't have to make any exceptions. However, that is a big ask because a lot of that depends on how websites are constructed. For example, there are some very complex, application-oriented sites that we end up making exceptions for. It is really not that big an issue for us to make the exceptions. We feel like we are doing that without a huge impact on our security posture, but we do have to make some exceptions for complex sites, e.g., mostly SaaS-type sites and applications."
"The solution isn't quite accurate enough. It provides a lot of false positives."
"The product should improve support and provide more scalable clustering."
"Sophos does not currently inform users of potential compatability issues with Windows updates."
"The support could be improved. The response times are slow."
"In the future, I would like to see better third-party integration so that it can work in conjunction with our ticket system."
"The update part is a bit tricky in the solution...The support is not that good."
"The solution needs to perform better or update its anti-ransomware and anti-malware engines to keep up with the latest hacking techniques."
"There could be enhancements made to the DLP."
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Menlo Security Secure Web Gateway is ranked 19th in Secure Web Gateways (SWG) with 4 reviews while Sophos EPP Suite is ranked 26th in Endpoint Protection Platform (EPP) with 52 reviews. Menlo Security Secure Web Gateway is rated 9.2, while Sophos EPP Suite is rated 8.0. The top reviewer of Menlo Security Secure Web Gateway writes "Secures users wherever they are and enable us to inspect SSL traffic, but we encountered too many issues". On the other hand, the top reviewer of Sophos EPP Suite writes "The solution provides endpoint detection and response with a nice-looking dashboard". Menlo Security Secure Web Gateway is most compared with Talon, Cisco Umbrella, Zscaler Internet Access, CrowdStrike Falcon and SentinelOne Singularity Complete, whereas Sophos EPP Suite is most compared with Trend Micro Deep Security, Seqrite Endpoint Security, Trellix Endpoint Security, SentinelOne Singularity Complete and Coro.
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