We compared Meraki Dashboard and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Meraki Dashboard users like its centralized console, cable testing, firmware updates, and group policy features. The solution is also praised as user-friendly, stable, and scalable. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Users say Meraki Dashboard could improve its client VPN, hardware discovery, and integration with external solutions, Some users mentioned a need for more comprehensive documentation and granular control. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: Meraki Dashboard's customer service receives mixed feedback. Some users spoke fondly of the technical support they received, while others expressed frustration over long wait times and had a hard time finding the right person to help them. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Users said Meraki Dashboard was effortless and intuitive to set up, noting that features like templates and configuration cloning saved time during deployment. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions on Meraki Dashboard's pricing varied, with some users finding it pricey and others deeming it fair. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Meraki Dashboard simplifies IT operations, and some users expect returns within a few years. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Meraki Dashboard is a scalable, user-friendly solution with a smooth, painless setup made easy by built-in templates and features like configuration cloning. However, some users complained that the solution is too expensive and needs better integration with non-Cisco platforms. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"We can manage the entire system across the network and troubleshoot the pain points."
"The hardware of Meraki is very good quality."
"There are some whitelist blacklist capabilities in the MX dashboard, which is very helpful."
"Easy to configure with great troubleshooting feature."
"Meraki Dashboard does not require a lot of maintenance. Cisco tells communicates through the Meraki Dashboard web client, it will automatically send updates to the equipment. They will send you an email on what day the updates will take place. If you want to proceed, you can click on accept, or you can decline them and schedule the updates at another time."
"The most valuable features are the ease of use and a single-pane-of-glass that allows us to identify issues across the entire network from one dashboard."
"Meraki Dashboard centralizes control of all our equipment into one cloud-based console, so we can manage it from anywhere. We can resolve problems remotely outside of business hours because it is on the cloud. You can use the dashboard to change security settings or configure routers and switches."
"The most valuable feature is ease of use."
"It's really user-friendly."
"Nagios XI is a simple monitoring tool with performance management."
"Nagios XI helped me to draw the network and check for system failures."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"Nagios XI is stable."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"The Wi-Fi side needs improvement."
"What needs improvement in Meraki Dashboard is its configuration. It'll also be better if the tool has more functionality, and that is what I'd like to see in its next release."
"The cost of the solution is high and can be improved."
"I think this product could be improved with a CLI for more directives."
"When users are trying to roam from one location to another location, geographical tracking would be helpful."
"I would like to see an alert event feature to monitor what users are downloading and how to block some applications."
"More integration would be an improvement."
"The solution can be expensive."
"I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"The interface could be more user-friendly."
"They need more documentation for the plugins."
"We'd like to see more integration capabilities."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"The product does not have SAP monitoring."
"I would like to see support for notification via SMS."
Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews while Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews. Meraki Dashboard is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Meraki Dashboard is most compared with SolarWinds NPM, ThousandEyes, Mist AI and Cloud, Cisco DNA Center and New Relic, whereas Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Icinga and Wireshark. See our Meraki Dashboard vs. Nagios XI report.
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
