Meraki MX vs Zscaler Internet Access comparison

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3,409 views|2,504 comparisons
93% willing to recommend
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15,932 views|10,470 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Meraki MX and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Meraki MX vs. Zscaler Internet Access Report (Updated: July 2019).
768,246 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It prevents us from being hacked and delivers information about who and where the attack came from.""Its ease of configuration and management is very useful for us and for other companies that don't have an onsite IT person. It is easy to configure and easy to manage. It is easy to configure the VPN with the Auto VPN feature.""The product's initial setup phase is very easy.""The technical support people from Meraki are brilliant.""The solution is good for load balancing.""I use Meraki in my POCs and with my customers as well.""It is a robust SD-WAN solution.""It has very good features; it's easy to use, configure, set up, and deploy."

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"The most valuable feature of the solution is SWG traffic.""Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere.""The VPN is valuable, as the whole technology is very different from a traditional VPN.""Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways.""The initial setup is very straightforward.""The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.""Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality.""The security is excellent."

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Cons
"They're very complacent and I find the rule set to be a little arcane.""An area for improvement in Meraki MX is that it needs some provision, as supplying the unit through Cisco can be tedious at times, but as far as the product itself and its offerings, Meraki MX is five-star all the way.""MX can only be managed via a web interface, but I'm accustomed to using a CLI or a graphical interface. I would also like to see more reporting features. It doesn't provide enough information for me to know precisely about some clients.""Could possibly use deeper configurations.""It would be nice if the different services, including the SIEM SOC and endpoint detection and response (EDR) were integrated into one, so that I don't have to go to different vendors for different services.""We could have more reporting options and the ability to send alarms to the administrator.""Right now, you can postpone the update but eventually, if you don't do the update, it will install the updates automatically for you and that's something that is not working for me.""Management can be improved in Meraki MX."

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"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this.""The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again.""Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also.""There are some performance issues when we add on additional controls.""Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative.""What could be improved in Zscaler Internet Access is its price. It could be cheaper.""They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic.""It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "It can always improve pricewise regarding throughput."
  • "It is more expensive than other solutions, but it is a cloud-managed network solution and support is given at the moment you call. That give a very big plus."
  • "The Meraki UTM is excellent when you buy the Advanced Security license. If you buy a different license you lost all the valuable functions."
  • "Pricing varies as per the type of license."
  • "Meraki is also expensive, but it's a little bit less expensive and it's easier to configure than Cisco ASA."
  • "The price varies depending on the hardware platform as well as the type of license and whether you're adding security or not."
  • "The license cost depends on the box. We acquired a different product line. We are dealing with MX appliance now, that is, MX6, MX54, MX100, MX250, MX450. Every box has got an identity, and it has got its own specification. Every box has got a different license fee. We deployed Meraki MX in UAE when it was not a mature product. We took a risk, but we were successful. We saved a huge amount of money after implementing and removing all the MPLS and leased lines. We got a broadband connection because Meraki MX could work on a broadband connection. We have drastically saved a very good amount of money, which was one of the successful things apart from the successful solution."
  • "The price is slightly increased, but reasonable."
  • More Meraki MX Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn… more »
    Top Answer: Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked… more »
    Top Answer:Meraki equipment requires a current license in order to operate. This also gets you hardware replacement and tech support while the license is current. Fortigate requires a current license for… more »
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration.… more »
    Ranking
    Views
    3,409
    Comparisons
    2,504
    Reviews
    16
    Average Words per Review
    426
    Rating
    7.8
    Views
    15,932
    Comparisons
    10,470
    Reviews
    25
    Average Words per Review
    450
    Rating
    8.1
    Comparisons
    Also Known As
    MX64, MX64W, MX84, MX100, MX400, MX600
    ZIA
    Learn More
    Cisco
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    Overview

    Cisco Meraki MX appliances are next-generation firewalls with all the advanced security services needed for today’s IT security. The appliances are ideal for organizations considering a unified threat management (UTM) solution for branch offices, data centers, distributed sites, or campuses. Since Meraki MX is 100% cloud-managed, installation and remote management are simple and zero-touch.

    Meraki MX’s hardware and virtual appliances are configurable in Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform, and private cloud support is offered through Cisco NFVIS and Alibaba Cloud.

    Organizations of all sizes and across all industries rely on Meraki MX to deliver secure connectivity to hub locations or multi-cloud environments, as well as application quality of experience (QoE) through advanced analytics with machine learning.

    Cisco Meraki’s advanced QoE analytics offers:

    • End-to-end health of web applications at a glance across the LAN, WAN, and application server.
    • Autonomous machine-learned smart application thresholds applied to identify true anomalies that are based on past behavioral patterns.
    • Ability to monitor the health of all MX WAN links across an entire organization.
    • Ability to detail hop-by-hop VoIP performance analysis across all uplinks.

    Cisco Meraki’s SD-WAN offers:

    The Meraki MX’s SD-WAN is unique in that it can be easily extended to deliver optimized access to resources in public and private cloud environments with virtual MX appliances. Its SD-WAN lowers operational costs and improves the performance of remotely-accessed resources. Users can ensure the availability of the apps and services their employees use most through dynamic path selection, policy-based routing, support for application-layer profiles, and VPN.

    Meraki MX offers industry-leading cloud management that has template-based settings which can scale easily from small deployments to tens of thousands of devices. It features an intuitive web-based dashboard for managing mobile devices, united firewalls, switching, and wireless LAN. Users can also benefit from role-based administration, configurable email alerts for a variety of important events, and easily auditable change logs. Meraki MX is capable of producing summary reports with device, user, and application details archived in the cloud.

    Meraki MX Key Features

    MX has a robust suite of network services in an all-in-one device, which saves you money by eliminating the need for multiple appliances. These services include:

    • SD-WAN capabilities
    • SNORT®-based intrusion detection and prevention
    • Layer 7 fingerprinting
    • Web caching
    • Application-based firewalling
    • Anti-malware
    • Geo-based firewalling
    • Content filtering
    • Site-to-site auto VPN and client VPN
    • Web search filtering
    • Cisco Advanced Malware Protection (AMP)
    • 4G cellular failover
    • Dynamic path selection
    • Web application health and VoIP health

    Reviews from Real Users

    Meraki MX stands out among its competitors for a number of reasons. Two major ones are its easy management and its ability to be accessed remotely. Below is some feedback from PeerSpot users who are currently using Meraki MX as their firewall security solution.

    Craig B., a central services engineer at Liberty Technology, writes, “The web console for managing everything keeps everything on Meraki and keeps us from going somewhere else. It is why I think a lot of people like Meraki. Comparing it to SonicWall or even a different Cisco firewall, like traditional ASAs, managing Meraki is a thousand times easier because of fluidity. You don't have to rebuild a table just to change one rule. It's much more readable for a human.”

    Edgardo C., an IT director, notes,”By using the VPN, we can connect remotely. We have two offices, and we could connect them through the VPN. We could establish a network between two sites, and that has improved and increased communication and productivity. Our remote site is able to access the server remotely.”

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    Hyatt, ONS
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider25%
    Computer Software Company13%
    Non Tech Company6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Educational Organization21%
    Computer Software Company16%
    Comms Service Provider6%
    Government5%
    REVIEWERS
    Comms Service Provider30%
    Computer Software Company15%
    Pharma/Biotech Company11%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Educational Organization19%
    Computer Software Company14%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business56%
    Midsize Enterprise27%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise32%
    Large Enterprise38%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise28%
    Large Enterprise54%
    Buyer's Guide
    Meraki MX vs. Zscaler Internet Access
    July 2019
    Find out what your peers are saying about Meraki MX vs. Zscaler Internet Access and other solutions. Updated: July 2019.
    768,246 professionals have used our research since 2012.

    Meraki MX is ranked 2nd in Unified Threat Management (UTM) with 57 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Meraki MX is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Meraki MX writes "Cost-effective, simplified, easy to manage, and reliable with advanced security features and granular visibility". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Meraki MX is most compared with Fortinet FortiGate, Palo Alto Networks NG Firewalls, Cisco Secure Firewall, Sophos XG and SonicWall TZ, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Meraki MX vs. Zscaler Internet Access report.

    We monitor all Unified Threat Management (UTM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.