We performed a comparison between Meraki MX and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It prevents us from being hacked and delivers information about who and where the attack came from."
"Its ease of configuration and management is very useful for us and for other companies that don't have an onsite IT person. It is easy to configure and easy to manage. It is easy to configure the VPN with the Auto VPN feature."
"The product's initial setup phase is very easy."
"The technical support people from Meraki are brilliant."
"The solution is good for load balancing."
"I use Meraki in my POCs and with my customers as well."
"It is a robust SD-WAN solution."
"It has very good features; it's easy to use, configure, set up, and deploy."
"The most valuable feature of the solution is SWG traffic."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"The initial setup is very straightforward."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The security is excellent."
"They're very complacent and I find the rule set to be a little arcane."
"An area for improvement in Meraki MX is that it needs some provision, as supplying the unit through Cisco can be tedious at times, but as far as the product itself and its offerings, Meraki MX is five-star all the way."
"MX can only be managed via a web interface, but I'm accustomed to using a CLI or a graphical interface. I would also like to see more reporting features. It doesn't provide enough information for me to know precisely about some clients."
"Could possibly use deeper configurations."
"It would be nice if the different services, including the SIEM SOC and endpoint detection and response (EDR) were integrated into one, so that I don't have to go to different vendors for different services."
"We could have more reporting options and the ability to send alarms to the administrator."
"Right now, you can postpone the update but eventually, if you don't do the update, it will install the updates automatically for you and that's something that is not working for me."
"Management can be improved in Meraki MX."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"There are some performance issues when we add on additional controls."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
Meraki MX is ranked 2nd in Unified Threat Management (UTM) with 57 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Meraki MX is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Meraki MX writes "Cost-effective, simplified, easy to manage, and reliable with advanced security features and granular visibility". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Meraki MX is most compared with Fortinet FortiGate, Palo Alto Networks NG Firewalls, Cisco Secure Firewall, Sophos XG and SonicWall TZ, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Meraki MX vs. Zscaler Internet Access report.
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