We performed a comparison between Meraki MX and Sophos Cyberoam UTM based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the automatic firmware updates. We use the Active Directory to authenticate VPN users."
"Deployment takes no more than one working day."
"The dashboard is very intuitive and easy to understand."
"The internet traffic shaping has been very valuable."
"We switched to Meraki because it lets you see what's happening in your LAN and WAN in a graphic and web environment."
"The simplicity of configuration is the most valuable feature of the solution."
"The features we have found most valuable are the firewall and the monitoring tools."
"It has a helpful feature for database troubleshooting issues."
"The product, itself, doesn't seem to have any bugs or glitches."
"I find Sophos Cyberoam UTM very good. I like the feature of being able to block off Mac IDs that host users. For example, you have a Mac or Windows laptop and you created a hotspot. Other devices like mobiles and tablets e.g. iPads connected to that hotspot. We can block those devices that connected to the hotspot we created, only through Sophos. It's a good feature we didn't find in other UTMs."
"The solution is easy to use."
"The tool's robust features allow for the customization of policies, objects, and firewall settings."
"SD-WAN and IPSec features are valuable to me."
"I'm more inclined towards the conventional firewall. So for me, I'm more geared towards the standard firewall type functionalities as well as the web application firewall because that seems to work fine."
"The solution's interface is user-friendly, and the web protection is good. The tool is highly stable. The product is scalable. The technical support is good. We chose Sophos Cyberoam UTM because their focus on security research is higher compared to other brands. It's an all-in-one solution with antivirus, EDR, wireless protection, and web protection integrated into one box. The initial setup was straightforward."
"The product has helped control bandwidth utilization, as well as enhanced connectivity and security to remote locations."
"It would be nice to get detailed logging information without third-party software."
"We feel that Cisco provides smaller features, with fewer possibilities versus other solutions out there."
"Meraki tech support staff have a lot more visibility into your network than you do, which is frustrating at times. I understand the approach is to keep the dashboard easier to understand. This will frustrate more advanced users at times."
"We had minor issues with Meraki MX. We had a couple of RMAs, so that could be an area for improvement, but in terms of how the RMAs went, the turnaround time and getting those back into redeployment were quick. Another area for improvement in Meraki MX is that when you're scaling for multiple locations, you need to use the same model, but the model you'd need is only available for a short time. The specific model you require could be out of stock, or Meraki isn't making that model anymore, so Meraki should improve that."
"We have been having a problem with the VPN. When the energy goes down and is back again, the VPN link doesn't get established. We have to manually turn off the modems and other pieces of equipment and manually establish the VPN. It has been around one month since we have been having this problem, and we don't have enough support from Meraki to solve the problem."
"Expensive licensing and firewall stops immediately working if the license is not renewed at expiration date."
"They need to improve the link between Meraki and Active Directory."
"An area for improvement in Meraki MX is that it needs some provision, as supplying the unit through Cisco can be tedious at times, but as far as the product itself and its offerings, Meraki MX is five-star all the way."
"SD-WAN should be included in the tool."
"I would like to see real-time alerts on traffic insights."
"There needs to be more documentation that users can access to help them understand the solution or troubleshoot as necessary."
"Technical support could be faster."
"There are some issues with logs and report limitations."
"The configuration requires an expert to be set up, so it could be made simpler."
"I would say there's room for improvement in terms of the GUI. Because it is better than some of the other standard firewalls. They have the drag and drop features."
"The technical support response time could be faster."
Meraki MX is ranked 2nd in Unified Threat Management (UTM) with 57 reviews while Sophos Cyberoam UTM is ranked 7th in Unified Threat Management (UTM) with 81 reviews. Meraki MX is rated 8.2, while Sophos Cyberoam UTM is rated 8.0. The top reviewer of Meraki MX writes "Cost-effective, simplified, easy to manage, and reliable with advanced security features and granular visibility". On the other hand, the top reviewer of Sophos Cyberoam UTM writes "Stable and has a straightforward setup; reporting is fast and easy". Meraki MX is most compared with Fortinet FortiGate, Palo Alto Networks NG Firewalls, Cisco Secure Firewall, Sophos XG and SonicWall TZ, whereas Sophos Cyberoam UTM is most compared with Fortinet FortiGate, Netgate pfSense, Cisco Secure Firewall, Sophos UTM and Juniper SRX Series Firewall. See our Meraki MX vs. Sophos Cyberoam UTM report.
See our list of best Unified Threat Management (UTM) vendors.
We monitor all Unified Threat Management (UTM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
