MetaDefender Email Security Solutions vs Symantec Cloud Secure Web Gateway comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between MetaDefender Email Security Solutions and Symantec Cloud Secure Web Gateway based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security.
To learn more, read our detailed Email Security Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over.""The email protection is excellent, especially in terms of anti-phishing policies.""The deployment capability is a great feature.""Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency.""The initial setup was easy.""Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable.""The two main features that prove most beneficial for us are URL scanning and attachment scanning.""The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."

More Microsoft Defender for Office 365 Pros →

"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform.""The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users.""The sanitization is very good."

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"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward.""The product is easy to install and deploy on the cloud.""This solution does not require much administration."

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Cons
"We need a separate license and we don't know how to get the license that is required.""We need to be able to whitelist data at the backend.""There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types.""The product must provide better malware detection.""The custom alerts have to improve a lot.""Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data.""Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically.""About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."

More Microsoft Defender for Office 365 Cons →

"Although the number of AV engines is good, it could be better.""The DLP should be upgraded and has room for improvement.""They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."

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"The product is cost-effective, considering its features, technology, and support services.""Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal.""WSS runs slowly sometimes, I would like for this to be looked into."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
  • More MetaDefender Email Security Solutions Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:We paid for a three-year agreement. The cost is kind of high. For smaller companies, it may be outside of their budget… more »
    Top Answer:They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time… more »
    Top Answer:I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set… more »
    Top Answer:Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
    Symantec Web Security Service
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    OPSWAT MetaDefender Email Security solutions are a set of industry-leading email security solutions for organizations, especially critical infrastructures. OPSWAT MetaDefender Email Security solutions introduce key capabilities to elevate organizations’ email security posture, protecting against undisclosed vulnerabilities, zero-day exploits, and malware.

    OPSWAT MetaDefender Email Security solutions leverage proprietary OSPWAT technologies such as Deep CDR, Multiscanning, and Proactive DLP to prevent advanced malware attacks and data breaches. This set of solutions includes an on-premises deployment and a cloud service.


    Key Features:

    Anti-Phishing and Anti-Spam
    Utilizing layered anti-phishing and anti-spam technologies, OPSWAT MetaDefender Email Security solutions perform real-time URL reputation checks and spear-phishing detection to prevent sophisticated attacks. Links are also redirected to MetaDefender Cloud for additional checks.

    Deep CDR
    OPSWAT’s Deep CDR technology sanitizes attachments and emails in real-time to remove malicious components. A new file with similar characteristics will then be reconstructed with only benign components. Deep CDR supports over 130 file types.

    Multiscanning
    MetaDefender Email Security solutions scan files with 20 AV engines to deliver a detection rate of over 98%, with fewer false positives.

    Proactive DLP
    The Proactive DLP technology redacts sensitive and confidential data, including personally identifiable information (PII), in emails, preventing data breaches and helping comply with industry standards. Proactive DLP supports over 40 file types.


    Benefits:

    Protection against Advanced Phishing Attacks
    Protect users from social engineering attacks, thus ensuring IT can raely less on user awareness. 

    Removal of Malicious Content
    Protect business productivity files by removing document-based threats from attachments.

    Zero-Day Exploit Prevention
    Effectively eliminate zero-day targeted attacks by relying on prevention rather than detection.

    Compliance with Industry Standards
    Proactively identify and redact PII and sensitive data to prevent accidental leakage.

    Protection Against Threats Hidden in Encrypted Files
    Decrypt all password-protected files with user engagement.

    Increasing web use, rapid cloud adoption, and greater numbers of remote users are exposing your network to additional risk. Symantec Cloud Secure Web Gateway (formerly Web Security Service) is an indispensable line of defense against modern-day cyber threats. A critical capability of Symantec Web Protection, it enables enterprises to control access, protects users from threats, and secures their sensitive data.
    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Information Not Available
    Information Not Available
    Top Industries
    REVIEWERS
    Computer Software Company16%
    Manufacturing Company16%
    Comms Service Provider13%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Retailer14%
    Government12%
    Computer Software Company11%
    No Data Available
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise10%
    Large Enterprise67%
    No Data Available
    Buyer's Guide
    Email Security
    March 2024
    Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    MetaDefender Email Security Solutions is ranked 25th in Email Security with 3 reviews while Symantec Cloud Secure Web Gateway is ranked 29th in Secure Web Gateways (SWG) with 3 reviews. MetaDefender Email Security Solutions is rated 8.4, while Symantec Cloud Secure Web Gateway is rated 8.0. The top reviewer of MetaDefender Email Security Solutions writes "Helpful support, and useful dashboards". On the other hand, the top reviewer of Symantec Cloud Secure Web Gateway writes "Efficiently blocks unwanted web content and malicious websites and very stable solution ". MetaDefender Email Security Solutions is most compared with Proofpoint Email Protection and Barracuda Email Security Gateway, whereas Symantec Cloud Secure Web Gateway is most compared with .

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.