MetaDefender Email Security Solutions vs Symantec Messaging Gateway comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between MetaDefender Email Security Solutions and Symantec Messaging Gateway based on real PeerSpot user reviews.

Find out in this report how the two SEG (Secure Email Gateway) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed MetaDefender Email Security Solutions vs. Symantec Messaging Gateway Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform.""The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users.""The sanitization is very good."

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"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that.""The solution is stable and the performance is good.""The cloud-based interface is very user-friendly.""The anti-malware and spam features are valuable.""What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface.""The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence.""Messaging Gateway is stable.""Symantec’s spyware and malware signature database is very good compared to other products."

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Cons
"Although the number of AV engines is good, it could be better.""The DLP should be upgraded and has room for improvement.""They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."

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"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good.""Sometimes the solution picks up false positive for viruses during scans.""The solution takes up a lot of memory.""The false positive submissions must be improved.""It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports.""This product would benefit from better integration with Symantec Endpoint Protection.""The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers.""They really need to create a good package that competes with Microsoft."

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Pricing and Cost Advice
  • "According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
  • More MetaDefender Email Security Solutions Pricing and Cost Advice →

  • "A subscription for technical support costs extra."
  • "It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
  • "The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
  • "They're a little costly compared to Microsoft."
  • "For 150 users, we pay INR 1,60,000."
  • "Symantec Messaging Gateway’s pricing is very cheap."
  • More Symantec Messaging Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We paid for a three-year agreement. The cost is kind of high. For smaller companies, it may be outside of their budget. However, for us, management knows how important this product is. It's worth the… more »
    Top Answer:They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a… more »
    Top Answer:The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
    Top Answer:We use the solution to secure our data and emails.
    Ranking
    Views
    200
    Comparisons
    107
    Reviews
    3
    Average Words per Review
    895
    Rating
    8.3
    Views
    548
    Comparisons
    383
    Reviews
    10
    Average Words per Review
    399
    Rating
    8.3
    Comparisons
    Also Known As
    OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
    Symantec.cloud, Symantec Email Security.cloud
    Learn More
    Overview

    OPSWAT MetaDefender Email Security solutions are a set of industry-leading email security solutions for organizations, especially critical infrastructures. OPSWAT MetaDefender Email Security solutions introduce key capabilities to elevate organizations’ email security posture, protecting against undisclosed vulnerabilities, zero-day exploits, and malware.

    OPSWAT MetaDefender Email Security solutions leverage proprietary OSPWAT technologies such as Deep CDR, Multiscanning, and Proactive DLP to prevent advanced malware attacks and data breaches. This set of solutions includes an on-premises deployment and a cloud service.


    Key Features:

    Anti-Phishing and Anti-Spam
    Utilizing layered anti-phishing and anti-spam technologies, OPSWAT MetaDefender Email Security solutions perform real-time URL reputation checks and spear-phishing detection to prevent sophisticated attacks. Links are also redirected to MetaDefender Cloud for additional checks.

    Deep CDR
    OPSWAT’s Deep CDR technology sanitizes attachments and emails in real-time to remove malicious components. A new file with similar characteristics will then be reconstructed with only benign components. Deep CDR supports over 130 file types.

    Multiscanning
    MetaDefender Email Security solutions scan files with 20 AV engines to deliver a detection rate of over 98%, with fewer false positives.

    Proactive DLP
    The Proactive DLP technology redacts sensitive and confidential data, including personally identifiable information (PII), in emails, preventing data breaches and helping comply with industry standards. Proactive DLP supports over 40 file types.


    Benefits:

    Protection against Advanced Phishing Attacks
    Protect users from social engineering attacks, thus ensuring IT can raely less on user awareness. 

    Removal of Malicious Content
    Protect business productivity files by removing document-based threats from attachments.

    Zero-Day Exploit Prevention
    Effectively eliminate zero-day targeted attacks by relying on prevention rather than detection.

    Compliance with Industry Standards
    Proactively identify and redact PII and sensitive data to prevent accidental leakage.

    Protection Against Threats Hidden in Encrypted Files
    Decrypt all password-protected files with user engagement.

    Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity. 

    With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications. 

    Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

    Sample Customers
    Information Not Available
    Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Retailer14%
    Government12%
    Computer Software Company11%
    REVIEWERS
    Pharma/Biotech Company27%
    Financial Services Firm18%
    Energy/Utilities Company18%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm14%
    Government10%
    Manufacturing Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise10%
    Large Enterprise67%
    REVIEWERS
    Small Business55%
    Midsize Enterprise10%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise15%
    Large Enterprise57%
    Buyer's Guide
    MetaDefender Email Security Solutions vs. Symantec Messaging Gateway
    March 2024
    Find out what your peers are saying about MetaDefender Email Security Solutions vs. Symantec Messaging Gateway and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    MetaDefender Email Security Solutions is ranked 11th in SEG (Secure Email Gateway) with 3 reviews while Symantec Messaging Gateway is ranked 6th in SEG (Secure Email Gateway) with 20 reviews. MetaDefender Email Security Solutions is rated 8.4, while Symantec Messaging Gateway is rated 8.2. The top reviewer of MetaDefender Email Security Solutions writes "Helpful support, and useful dashboards". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". MetaDefender Email Security Solutions is most compared with Proofpoint Email Protection and Barracuda Email Security Gateway, whereas Symantec Messaging Gateway is most compared with Microsoft Exchange Online Protection (EOP), Cisco Secure Email, Microsoft Defender for Office 365, Fortinet FortiMail and Trend Micro Email Security. See our MetaDefender Email Security Solutions vs. Symantec Messaging Gateway report.

    See our list of best SEG (Secure Email Gateway) vendors.

    We monitor all SEG (Secure Email Gateway) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.