We performed a comparison between MetricStream and RSA Archer based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, AuditBoard, Trend Micro and others in GRC."The interface is mobile-friendly and it is getting a good response from our customers."
"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"Even non-technical people can be masters of the product."
"The part I liked about Archer was the risk assessment for deficiencies and being able to use it there."
"The most valuable part of the product is the ease-of-use and the opportunity to create custom security applications easily."
"Its user interface is pretty neat, and there is flexibility in generating the data. You can customize reports at any level. You can directly get reports in Tableau format. If you want to generate statistical data, you can create reports with graphs. There is an adequate amount of flexibility for changing the format, the type of graphs, etc."
"RSA Archer has reduced the time and effort required for meetings."
"Makes auditing much more convenient."
"The Advance Workflow feature simplifies things."
"It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"The solution as a whole could be simplified."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
"The bullet chart is the best graph for my purposes, and it should be available for inclusion in the dashboards."
"The ticket handling process could be improved."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you have to scroll or type elsewhere and copy-paste it. It's very inconvenient."
"The financial area of RSA Archer has room for improvement."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
MetricStream is ranked 12th in GRC while RSA Archer is ranked 1st in GRC with 38 reviews. MetricStream is rated 8.6, while RSA Archer is rated 8.0. The top reviewer of MetricStream writes "Reasonably priced, stable, with out of the box deployment, and has good local support". On the other hand, the top reviewer of RSA Archer writes "A rich application with good workflow, but search feature needs improvement". MetricStream is most compared with IBM OpenPages, OneTrust GRC and Workiva Wdesk, whereas RSA Archer is most compared with OneTrust GRC, IBM OpenPages, Workiva Wdesk, AuditBoard and Microsoft Purview Communication Compliance.
See our list of best GRC vendors, best IT Governance vendors, and best IT Vendor Risk Management vendors.
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