Micro Focus Asset Manager [EOL] vs Samanage comparison

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Executive Summary

We performed a comparison between Micro Focus Asset Manager [EOL] and Samanage based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Anonymous User
Moldir Shynggys
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is stable and scalable.""We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that.""This product can be customized according to the needs of any company."

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"The solution has a great filtering feature."

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Cons
"The usability of this product is still out-of-date and could be improved. The interface could be improved.""The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated.""There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."

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"The system shuts down about once a month which is frustrating."

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Pricing and Cost Advice
  • "From my experience, Asset Manager is expensive."
  • More Micro Focus Asset Manager [EOL] Pricing and Cost Advice →

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    Top Answer:The solution has a great filtering feature.
    Top Answer:We've had some problems with the system shutting down about once a month. It sometimes takes five or 10 minutes to start working again but it can also take hours. I think they need to work on their UI… more »
    Top Answer:Samanage is our ticketing system and users email us with their issues which we're then able to prioritize. We are customers of Samanage.
    Ranking
    Unranked
    In IT Asset Management
    16th
    out of 48 in IT Asset Management
    Views
    262
    Comparisons
    173
    Reviews
    1
    Average Words per Review
    298
    Rating
    8.0
    Comparisons
    Also Known As
    Asset Manager, HPE Asset Manager
    Learn More
    Overview
    HPE Asset Manager automates best practices across the asset management lifecycle and integrates processes into IT Infrastructure Library (ITIL) service support workflows including incident, problem, and change management to improve service quality and business outcomes.
    "Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "
    Sample Customers
    Finansbank, MTS India, Sprint
    SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company27%
    Manufacturing Company15%
    Financial Services Firm12%
    Government9%
    VISITORS READING REVIEWS
    Construction Company16%
    Financial Services Firm11%
    Computer Software Company10%
    Government9%
    Company Size
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise8%
    Large Enterprise74%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise12%
    Large Enterprise61%
    Buyer's Guide
    IT Asset Management
    March 2024
    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Micro Focus Asset Manager [EOL] doesn't meet the minimum requirements to be ranked in IT Asset Management while Samanage is ranked 16th in IT Asset Management with 2 reviews. Micro Focus Asset Manager [EOL] is rated 7.2, while Samanage is rated 7.6. The top reviewer of Micro Focus Asset Manager [EOL] writes "A stable and clever solution, but it is very complex and it needs a lot of improvements". On the other hand, the top reviewer of Samanage writes "Great filtering feature and a good analytics dashboard". Micro Focus Asset Manager [EOL] is most compared with , whereas Samanage is most compared with ServiceNow, SolarWinds Service Desk, Freshservice and JIRA Service Management.

    See our list of best IT Asset Management vendors and best License Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.