Micro Focus Asset Manager [EOL] vs VMware Service Manager comparison

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Executive Summary

We performed a comparison between Micro Focus Asset Manager [EOL] and VMware Service Manager based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is stable and scalable.""This product can be customized according to the needs of any company.""We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."

More Micro Focus Asset Manager [EOL] Pros →

"All of the features are very suitable for us. It is also a stable solution.""It provides us with improved maintenance cycles.""We have installed a physical server for failover. We need to configure cluster on everything. But with VMware, we do not need to cluster. We get automatically seven physical nodes failover. If one fails we have no issues."

More VMware Service Manager Pros →

Cons
"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas.""The usability of this product is still out-of-date and could be improved. The interface could be improved.""The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."

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"It needs to improve user roles and access rights.""Its automation feature needs improvement. They can include the vRealize Automation feature in this solution.""Not a ten because the price is high."

More VMware Service Manager Cons →

Pricing and Cost Advice
  • "From my experience, Asset Manager is expensive."
  • More Micro Focus Asset Manager [EOL] Pricing and Cost Advice →

  • "The price depends on different enterprises. As compared to Citrix, VMware is reasonable."
  • More VMware Service Manager Pricing and Cost Advice →

    Ranking
    Unranked
    In IT Asset Management
    23rd
    out of 48 in IT Asset Management
    Views
    479
    Comparisons
    223
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Buyer's Guide
    IT Asset Management
    April 2024
    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: April 2024.
    768,578 professionals have used our research since 2012.
    Comparisons
    Also Known As
    Asset Manager, HPE Asset Manager
    Learn More
    Overview
    HPE Asset Manager automates best practices across the asset management lifecycle and integrates processes into IT Infrastructure Library (ITIL) service support workflows including incident, problem, and change management to improve service quality and business outcomes.
    VMware Service Manager automates IT Service Management by providing a powerful workflow engine to drive IT Service processes.
    Sample Customers
    Finansbank, MTS India, Sprint
    Seventy Seven Energy Inc., Symantec, KBC, Vodafone, Region Hovedstaden, Bank Audi, Hewlett-Packard, BT Global Services, Edogawa City Council, HDFC Bank Limited, Bank Al Bilad, ABN AMRO N.V. Singapore, Savvis, Abu Dhabi Ports Company, SAP AG, Fundaments, T-Systems
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company28%
    Manufacturing Company16%
    Financial Services Firm13%
    Government10%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Government14%
    Manufacturing Company9%
    Computer Software Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise7%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise22%
    Large Enterprise58%
    Buyer's Guide
    IT Asset Management
    April 2024
    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    Micro Focus Asset Manager [EOL] doesn't meet the minimum requirements to be ranked in IT Asset Management while VMware Service Manager is ranked 23rd in IT Asset Management. Micro Focus Asset Manager [EOL] is rated 7.2, while VMware Service Manager is rated 7.2. The top reviewer of Micro Focus Asset Manager [EOL] writes "A stable and clever solution, but it is very complex and it needs a lot of improvements". On the other hand, the top reviewer of VMware Service Manager writes "It needs to improve user roles and access rights. It provides us with improved maintenance cycles". Micro Focus Asset Manager [EOL] is most compared with , whereas VMware Service Manager is most compared with BMC Remedy and ServiceNow.

    See our list of best IT Asset Management vendors and best License Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.