OpenText Cloud Service Automation vs Puppet Enterprise comparison

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Executive Summary

We performed a comparison between OpenText Cloud Service Automation and Puppet Enterprise based on real PeerSpot user reviews.

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To learn more, read our detailed Cloud Management Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is.""The tool's most valuable feature is life cycle management."

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"The versatility is great.""The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure.""Puppet Enterprise has reduced the time of production changes or environment changes.""Puppet Enterprise is a stable solution.""Puppet Enterprise has good functionalities.""The most valuable features are the agent, high load balancing, and overall robustness and features.""Anything that we manage through Puppet always runs perfectly.""Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."

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Cons
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.""I would like fewer restrictions as a software tester."

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"At the beginning the initial setup was kind of complex.""It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast.""The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems.""There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on.""We would like Puppet to add more integration for applications.""Puppet Enterprise should improve the general extensibility for places where they can't install it.""Puppet Enterprise is more complex and difficult to configure."

More Puppet Enterprise Cons →

Pricing and Cost Advice
  • "OpenText Cloud Service Automation's pricing is average."
  • More OpenText Cloud Service Automation Pricing and Cost Advice →

  • "The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
  • "Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
  • "Puppet Enterprise’s pricing is competitive."
  • "Puppet Enterprise can be an expensive solution for smaller businesses."
  • More Puppet Enterprise Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool's most valuable feature is life cycle management.
    Top Answer:OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.
    Top Answer:My organization uses the enterprise server solution, Micro Focus, on Azure. We are working on a project to migrate a mainframe code to the micro-enterprise developer on Azure, submitting our JCL jobs… more »
    Top Answer:Puppet Enterprise is a stable solution.
    Top Answer:Puppet Enterprise can be an expensive solution for smaller businesses.
    Top Answer:Puppet Enterprise should improve the general extensibility for places where they can't install it.
    Ranking
    27th
    out of 75 in Cloud Management
    Views
    280
    Comparisons
    206
    Reviews
    1
    Average Words per Review
    390
    Rating
    9.0
    Unranked
    In Cloud Management
    Comparisons
    Also Known As
    Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
    Puppet
    Learn More
    Overview

    OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

    Puppet Data Center Automation helps sysadmins automate configuration and management of machines and the software running on them. With our software, businesses can make rapid, repeatable changes and automatically enforce the consistency of systems and devices, across physical and virtual machines, on prem or in the cloud.

    Sample Customers
    China Merchants Bank, Osiatis
    Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Manufacturing Company16%
    Computer Software Company11%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Educational Organization40%
    Financial Services Firm12%
    Computer Software Company10%
    Government6%
    Company Size
    REVIEWERS
    Small Business14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business69%
    Midsize Enterprise8%
    Large Enterprise23%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise46%
    Large Enterprise44%
    Buyer's Guide
    Cloud Management
    March 2024
    Find out what your peers are saying about VMware, Nutanix, IBM and others in Cloud Management. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    OpenText Cloud Service Automation is ranked 27th in Cloud Management with 6 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Cloud Management with 12 reviews. OpenText Cloud Service Automation is rated 9.0, while Puppet Enterprise is rated 8.2. The top reviewer of OpenText Cloud Service Automation writes "Comes with life cycle management features but needs improvement in installation ". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". OpenText Cloud Service Automation is most compared with Red Hat Ansible Automation Platform and VMware Aria Automation, whereas Puppet Enterprise is most compared with Red Hat Satellite, AWS Systems Manager, Microsoft Configuration Manager, BigFix and Red Hat Ansible Automation Platform.

    We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.