OpenText Cloud Service Automation vs VMware Aria Operations comparison

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Executive Summary

We performed a comparison between OpenText Cloud Service Automation and VMware Aria Operations based on real PeerSpot user reviews.

Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Cloud Service Automation vs. VMware Aria Operations Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is.""The tool's most valuable feature is life cycle management."

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"The vRO (using Functional Programming of Javascript) is a hand-down of the favorite component of this suite.""The most valuable feature is the metrics, the ability to deep-dive into any issue we may be having from a virtual machine to a data store. Latency is a big thing - it's able to give us that metric pretty swiftly. And with our custom dashboards, it's all readily available.""Alerts and monitoring were most valuable. It was also pretty user-friendly and interactive. I was able to generate good reports in PDF and HTML formats, which was really helpful.""The most valuable features of the solution are the effectiveness of hardware availability and flexibility.""It gives the real-time info that we need to diagnose any problems that we have with our VDI infrastructure.""Scalability is relatively simple. You just spin up a new appliance and you either add it to an existing vROps manager or you can create a new environment. You can forward statistics. If I have multiple data centers, I can spin up remote nodes and send our information back to our primary one.""vROps is more user-friendly than some other products that we've seen on the market. It was very easy for our technicians to pick up. The search functionality works well. It makes it easy for our technicians to get down to a workload that they're possibly having an issue with.""The most valuable feature is all the metrics we get. They're really good. Being able to drill down and find out where the CPU and memory bottlenecks are and being able to tune them is really helpful."

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Cons
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.""I would like fewer restrictions as a software tester."

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"I would like to find a tool that is a single pane of glass for everything. The endpoint operations agent doesn't really do much when you install it on an endpoint - for example, on a Windows Server or a Linux server. You don't really get any beneficial information at the OS level from VMware tools.""Monitoring is useful but if the solution can't automate or function without my input, it's a waste of my time. That's where I found out there are some issues with this product, there are elements that are not as intuitive as they could or should be.""We would like to see an improved licensing model to be set up for this solution. The current model charges per CPU, as opposed to being product-based, which would allow us to monitor our complete virtual infrastructure under a single license.""The descriptions are not quite as user-friendly as I would like but, for the most, it's part pretty user-friendly. They could also improve on the badging nomenclature they have for batches in the system, for determining the health of a certain aspect of the systems.""I would like to see more integration between vRealize Operations, Log Insight, and Network Insight. It would be nice if they worked a bit better together.""When it comes to policies, they need to fine tune things to make it easier. It is a bit difficult setting up policies.""It would be good to have more detailed reports and more details on the dashboard.""They should make it easier to find those granular things that you're always looking for. You're always running into a situation where you want to use the tool to figure out a problem, but the amount of effort needed to delve into vROps and find the exact metric you're looking for is always so difficult."

More VMware Aria Operations Cons →

Pricing and Cost Advice
  • "OpenText Cloud Service Automation's pricing is average."
  • More OpenText Cloud Service Automation Pricing and Cost Advice →

  • "Don't overallocate! This means that you don't have to buy many hosts. You can save money that way."
  • "The pricing: It's expensive."
  • "Pricing is good for us. We're non-profit so we get a break on that."
  • "I would like to see a free offering. Cost is always a factor in any sort of line. Obviously, the value added is there and it's worth it."
  • "We have seen ROI in performance. It used to be our company was giving out eight CPUs to all servers. That was bad performance-wise. People were seeing slow compute times for their applications."
  • "Pricing could always be cheaper, but it's acceptable."
  • "vRealize Operations has proved to be a cost effective solution for our big environment."
  • "As we continue to implement it across multiple environments, it reduces costs as well."
  • More VMware Aria Operations Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool's most valuable feature is life cycle management.
    Top Answer:OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.
    Top Answer:My organization uses the enterprise server solution, Micro Focus, on Azure. We are working on a project to migrate a mainframe code to the micro-enterprise developer on Azure, submitting our JCL jobs… more »
    Top Answer:vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over… more »
    Top Answer: In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with… more »
    Top Answer:For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more… more »
    Ranking
    27th
    out of 75 in Cloud Management
    Views
    280
    Comparisons
    206
    Reviews
    1
    Average Words per Review
    390
    Rating
    9.0
    2nd
    out of 75 in Cloud Management
    Views
    7,915
    Comparisons
    4,308
    Reviews
    28
    Average Words per Review
    457
    Rating
    8.3
    Comparisons
    Also Known As
    Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
    VMware vRealize Operations (vROps), vCenter Operations Manager, VCOPS, vRealize Operations
    Learn More
    Overview

    OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

    VMware Aria Operations is a high-ranking virtualization management and cloud management tool that automates and simplifies IT management to the applications it supports. It achieves this through full-stack visibility from physical, virtual, and cloud infrastructure. The product allows users to enable self-driving IT operations management across private, hybrid, and multi-cloud environments. This is conducted with the unified operations platform that delivers continuous performance, capacity and cost optimization, and integrated compliance through artificial intelligence (AI) and machine learning (ML), and predictive analytics.

    VMware Aria Operations Use Cases

    VMware Aria Operations has several use cases, some of which include:

    • Continuous performance optimization: VMware Aria Operations allows users to assure application performance at a minimal cost, facilitated by real-time predictive analytics and artificial intelligence. The product can be used to automatically balance workloads, improve consolidation rations, optimize and rightsize workloads, and avoid contention.

    • Capacity and cost management: VMware Aria Operations can be utilized to reduce cost and improve efficiency with real-time ML-based capacity and cost analytics. The solution uses these tools to visualize cost savings opportunities and accelerate decision-making.

    • Intelligent remediation: This product can also be used to predict, prevent, and troubleshoot issues with actionable insights. Through other VMware integrations, users can streamline and centralize IT operations.

    • Integrated compliance: The solution can be utilized to reduce risk and enforce IT regulatory standards for VMware Cloud through integrated compliance and automated drift remediation.

    VMware Aria Operations Features

    The product has various features which users can utilize. Several of the features that the 2022 version of VMware Aria Operations introduced include:

    • Management pack builder: This feature is a no-code solution that allows users to expand their operations visibility to anywhere they wish. The builder allows users to connect to a data source using an HTTP or Amazon AWS data source, as well as to make API calls, create objects, and build out relationships with other objects in the product.

    • Public cloud basic actions: This is a set of features that allows VMware Aria Operations users to initiate actions automatically via the product's UI for AWS, Microsoft Azure, or GCP CE instances.

    • Rule-based application discovery: Through this new feature of the product, users can easily discover multiple applications running in all or specific areas of infrastructure and view associated resources. This can be achieved through simple user-defined rules, including discovering applications based on tags, object names, and properties.

    • Aria Operations capacity management: This feature allows organizations to view the results of what-if analysis based on their allocation model and specify business hours for capacity calculations.

    • Alerts: This is a set of features that include components called Conditions and Symptoms, which are used to alert different types of issues on the platform.

    • User access management: Through this feature, users can benefit from improved ways to configure in VMware Aria Operations with the introduction of scopes.

    • Support for raw device mapping storage: This feature allows users to get configuration details about their raw device mapping (RDM), such as disk sharing, compatibility mode, and SCSI Bus Sharing.

    VMware Aria Operations Benefits

    VMware Aria Operations brings various benefits to the organizations using it. Among them are the following: 

    • The product helps organizations reduce unplanned downtime and maximize return on investment (ROI) in hybrid and multi-cloud environments.

    • VMware Aria Operations simplifies management for hybrid clouds from migration assessments.

    • Users can benefit from an accelerated journey to VMware Cloud on AWS through this solution.

    • The product can be delivered on premises or as a service, providing flexibility for its users.

    • VMware Aria Operations can increase operational efficiency through monitoring and management features.

    • The solution accelerates decision-making through detailed cost analytics, which is visualized for users' convenience.

    • VMware Aria Operations allows users to both utilize standard compliance templates and create their own custom ones.

    Reviews from Real Users

    Mohamed N., a tech lead VMware support engineer at a tech services company, appreciates VMware Aria Operations because it is easy to use, stable, and support is always available.

    Mojtaba K., a senior system administrator at a comms service provider, values VMware Aria Operations due to the fact that its dashboards give you a glimpse of what is really going on in your virtualized environment.

    Sample Customers
    China Merchants Bank, Osiatis
    Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Manufacturing Company16%
    Computer Software Company11%
    Comms Service Provider8%
    REVIEWERS
    Healthcare Company18%
    Financial Services Firm15%
    Comms Service Provider7%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company15%
    Government10%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business14%
    Midsize Enterprise16%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    Buyer's Guide
    OpenText Cloud Service Automation vs. VMware Aria Operations
    March 2024
    Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Operations and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    OpenText Cloud Service Automation is ranked 27th in Cloud Management with 6 reviews while VMware Aria Operations is ranked 2nd in Cloud Management with 360 reviews. OpenText Cloud Service Automation is rated 9.0, while VMware Aria Operations is rated 8.2. The top reviewer of OpenText Cloud Service Automation writes "Comes with life cycle management features but needs improvement in installation ". On the other hand, the top reviewer of VMware Aria Operations writes "It has good stability, but the report-generating feature needs improvement". OpenText Cloud Service Automation is most compared with Red Hat Ansible Automation Platform and VMware Aria Automation, whereas VMware Aria Operations is most compared with VMware Aria Automation, VMware vSphere, IBM Turbonomic, Veeam ONE and Nutanix Prism. See our OpenText Cloud Service Automation vs. VMware Aria Operations report.

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    We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.