OpenText Cloud Service Automation vs VMware Aria Operations comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Cloud Service Automation and VMware Aria Operations based on real PeerSpot user reviews.

Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Cloud Service Automation vs. VMware Aria Operations Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool's most valuable feature is life cycle management.""The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

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"It gives us a pane of glass to troubleshoot all our VMware technologies in one place.""This solution has improved my organization by claiming back resources that have been wasted on applications or on servers that just didn't need them. Having a tool that shows that information on a pretty regular basis has been very helpful.""It provides us with predictive analysis of the capacity, helping us plan the scalability of resources.""Through the trending analysis that we can do, it allowed us to quickly and easily right-size the capacity from a cluster.""The initial setup was very straightforward. From the web interface, you can literally just go straight into actually installing vROps with very little previous knowledge required to get it up and running.""The most valuable feature would be the capacity planning. I can see where we're at as far as usage on our data stores, our CPU and memory. It lets us know where we need to grow.""One of the most valuable features is the ability to compare between AWS/Azure and the local cloud. When customers deploy something on the local cloud, with the same configuration that would apply to AWS or Azure, we can calculate the estimated cost difference between the local cloud and the public cloud. We do this kind of analysis for optimization and it is one of the best features of vROps.""The dashboards are great. You can quickly see things at a glance without having to dig through a lot of data."

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Cons
"I would like fewer restrictions as a software tester.""OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."

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"There is room for improvement in asset management and resource usage.""In this vCenter, my wish is to establish a backup system that doesn't require VIN. It involves creating a backup ticket directly from the vCenter for the virtual machines and performing the backup task for each server, ensuring redundancy without the need for additional software. This would be a preferable solution if all of this could be accomplished within vCenter itself.""It's getting better from what it used to be but it still has a pretty steep learning curve. It's not super-intuitive when you first log into it. To find a lot of the information you need, you have to dig through multiple categories, subcategories, panes, and dashboards and widgets. They've been making it better by presenting some of the most commonly used ones more in the forefront. But some of the more advanced stuff is still pretty difficult to find.""I would like to find a tool that is a single pane of glass for everything. The endpoint operations agent doesn't really do much when you install it on an endpoint - for example, on a Windows Server or a Linux server. You don't really get any beneficial information at the OS level from VMware tools.""It would be nice if it could tell me more about my hardware, if there were any updates on the network that should be deployed, if some firmware needs to be deployed on the server, etc.""One way the solution could be improved, in my opinion: management packs, more native management packs with API.""VMware could improve the way VROps forwards critical alerts to Microsoft Teams.""It is a bit complex, so you need to spend time with it."

More VMware Aria Operations Cons →

Pricing and Cost Advice
  • "OpenText Cloud Service Automation's pricing is average."
  • More OpenText Cloud Service Automation Pricing and Cost Advice →

  • "Don't overallocate! This means that you don't have to buy many hosts. You can save money that way."
  • "The pricing: It's expensive."
  • "Pricing is good for us. We're non-profit so we get a break on that."
  • "I would like to see a free offering. Cost is always a factor in any sort of line. Obviously, the value added is there and it's worth it."
  • "We have seen ROI in performance. It used to be our company was giving out eight CPUs to all servers. That was bad performance-wise. People were seeing slow compute times for their applications."
  • "Pricing could always be cheaper, but it's acceptable."
  • "vRealize Operations has proved to be a cost effective solution for our big environment."
  • "As we continue to implement it across multiple environments, it reduces costs as well."
  • More VMware Aria Operations Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool's most valuable feature is life cycle management.
    Top Answer:OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.
    Top Answer:My organization uses the enterprise server solution, Micro Focus, on Azure. We are working on a project to migrate a mainframe code to the micro-enterprise developer on Azure, submitting our JCL jobs… more »
    Top Answer:vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over… more »
    Top Answer: In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with… more »
    Top Answer:For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more… more »
    Ranking
    27th
    out of 75 in Cloud Management
    Views
    270
    Comparisons
    198
    Reviews
    1
    Average Words per Review
    390
    Rating
    9.0
    2nd
    out of 75 in Cloud Management
    Views
    7,492
    Comparisons
    4,100
    Reviews
    27
    Average Words per Review
    465
    Rating
    8.3
    Comparisons
    Also Known As
    Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
    VMware vRealize Operations (vROps), vCenter Operations Manager, VCOPS, vRealize Operations
    Learn More
    Overview

    OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

    VMware Aria Operations is a high-ranking virtualization management and cloud management tool that automates and simplifies IT management to the applications it supports. It achieves this through full-stack visibility from physical, virtual, and cloud infrastructure. The product allows users to enable self-driving IT operations management across private, hybrid, and multi-cloud environments. This is conducted with the unified operations platform that delivers continuous performance, capacity and cost optimization, and integrated compliance through artificial intelligence (AI) and machine learning (ML), and predictive analytics.

    VMware Aria Operations Use Cases

    VMware Aria Operations has several use cases, some of which include:

    • Continuous performance optimization: VMware Aria Operations allows users to assure application performance at a minimal cost, facilitated by real-time predictive analytics and artificial intelligence. The product can be used to automatically balance workloads, improve consolidation rations, optimize and rightsize workloads, and avoid contention.

    • Capacity and cost management: VMware Aria Operations can be utilized to reduce cost and improve efficiency with real-time ML-based capacity and cost analytics. The solution uses these tools to visualize cost savings opportunities and accelerate decision-making.

    • Intelligent remediation: This product can also be used to predict, prevent, and troubleshoot issues with actionable insights. Through other VMware integrations, users can streamline and centralize IT operations.

    • Integrated compliance: The solution can be utilized to reduce risk and enforce IT regulatory standards for VMware Cloud through integrated compliance and automated drift remediation.

    VMware Aria Operations Features

    The product has various features which users can utilize. Several of the features that the 2022 version of VMware Aria Operations introduced include:

    • Management pack builder: This feature is a no-code solution that allows users to expand their operations visibility to anywhere they wish. The builder allows users to connect to a data source using an HTTP or Amazon AWS data source, as well as to make API calls, create objects, and build out relationships with other objects in the product.

    • Public cloud basic actions: This is a set of features that allows VMware Aria Operations users to initiate actions automatically via the product's UI for AWS, Microsoft Azure, or GCP CE instances.

    • Rule-based application discovery: Through this new feature of the product, users can easily discover multiple applications running in all or specific areas of infrastructure and view associated resources. This can be achieved through simple user-defined rules, including discovering applications based on tags, object names, and properties.

    • Aria Operations capacity management: This feature allows organizations to view the results of what-if analysis based on their allocation model and specify business hours for capacity calculations.

    • Alerts: This is a set of features that include components called Conditions and Symptoms, which are used to alert different types of issues on the platform.

    • User access management: Through this feature, users can benefit from improved ways to configure in VMware Aria Operations with the introduction of scopes.

    • Support for raw device mapping storage: This feature allows users to get configuration details about their raw device mapping (RDM), such as disk sharing, compatibility mode, and SCSI Bus Sharing.

    VMware Aria Operations Benefits

    VMware Aria Operations brings various benefits to the organizations using it. Among them are the following: 

    • The product helps organizations reduce unplanned downtime and maximize return on investment (ROI) in hybrid and multi-cloud environments.

    • VMware Aria Operations simplifies management for hybrid clouds from migration assessments.

    • Users can benefit from an accelerated journey to VMware Cloud on AWS through this solution.

    • The product can be delivered on premises or as a service, providing flexibility for its users.

    • VMware Aria Operations can increase operational efficiency through monitoring and management features.

    • The solution accelerates decision-making through detailed cost analytics, which is visualized for users' convenience.

    • VMware Aria Operations allows users to both utilize standard compliance templates and create their own custom ones.

    Reviews from Real Users

    Mohamed N., a tech lead VMware support engineer at a tech services company, appreciates VMware Aria Operations because it is easy to use, stable, and support is always available.

    Mojtaba K., a senior system administrator at a comms service provider, values VMware Aria Operations due to the fact that its dashboards give you a glimpse of what is really going on in your virtualized environment.

    Sample Customers
    China Merchants Bank, Osiatis
    Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Manufacturing Company16%
    Computer Software Company11%
    Comms Service Provider8%
    REVIEWERS
    Healthcare Company18%
    Financial Services Firm15%
    Comms Service Provider7%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company15%
    Government9%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    REVIEWERS
    Small Business14%
    Midsize Enterprise16%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    Buyer's Guide
    OpenText Cloud Service Automation vs. VMware Aria Operations
    March 2024
    Find out what your peers are saying about OpenText Cloud Service Automation vs. VMware Aria Operations and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    OpenText Cloud Service Automation is ranked 27th in Cloud Management with 6 reviews while VMware Aria Operations is ranked 2nd in Cloud Management with 360 reviews. OpenText Cloud Service Automation is rated 9.0, while VMware Aria Operations is rated 8.2. The top reviewer of OpenText Cloud Service Automation writes "Comes with life cycle management features but needs improvement in installation ". On the other hand, the top reviewer of VMware Aria Operations writes "It has good stability, but the report-generating feature needs improvement". OpenText Cloud Service Automation is most compared with Red Hat Ansible Automation Platform, whereas VMware Aria Operations is most compared with VMware Aria Automation, VMware vSphere, IBM Turbonomic, Nutanix Prism and Veeam ONE. See our OpenText Cloud Service Automation vs. VMware Aria Operations report.

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