OpenText Content Manager vs SharePoint comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Content Manager and SharePoint based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Content Manager vs. SharePoint Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan.""The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management.""The product can be integrated with different solutions.""An advantage is integration with your IP directory.""It has a robust search but has often been difficult for people to learn.""I did not face issues with the product's scalability...The solution's technical support is good."

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"The product provides flexibility in collaboration.""SharePoint enabled the staff to share documents and work on a document simultaneously.""The initial setup is easy.""The most valuable features of SharePoint Online are content management, document management, and approval processes. Additionally, there are a number of features that provide integration with multiple Office services and external services.""Information is much more readily available.""​Combined reports and data with timeline tracking.""Quantity and variety of partners with solution development ability on the platform.""It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."

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Cons
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier.""Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution.""The product could improve its scalability.""The stability of the solution is an area of concern where improvements can be made.""Due to very limited use in the industry, vendor and contract support are hard to find.""The ease of use should be addressed."

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"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility.""The initial setup process is not intuitive.""We would like more security features, like automating.""The initial setup is complex and has room for improvement.""The initial setup was very complex.""The limitations and boundaries must be extended.""It should have a Google-caliber search ability and a model-based GUI.""Processing data from multiple site collections is not easy as they reside in different databases."

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Pricing and Cost Advice
  • "I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
  • "The fees incurred are for the licensing and maintenance."
  • "I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
  • "The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
  • More OpenText Content Manager Pricing and Cost Advice →

  • "As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
  • "Licensing can be by server or by seat."
  • "It is very expensive.​"
  • "The data classification and search elements are cheap."
  • "The replacement costs for it are cheaper if you use only SharePoint."
  • "We have purchased add-ons to handle multiple site collections, form creation, and design."
  • "The cost is expensive, but worthwhile."
  • "The pricing works for us."
  • More SharePoint Pricing and Cost Advice →

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    Answers from the Community
    Ton Rookachat
    James Gowans - PeerSpot reviewerJames Gowans
    User

    What are the records management requirements that you are using to vet and determine the best capability?  


    Should there be requirements to maintain temporary and/or permanent records?

    Simon Rawson - PeerSpot reviewerSimon Rawson
    User

    Not if you are managing physical records in CM. You would need an add-in for M365 such as AvePoint Cloud Records or RecordPoint Records365. 


    Both help another important issue - M365 Compliance and SharePoint Online are complex user interfaces. 


    In a lot of organizations, records management staff don't have direct access to RM functions, with IT doing the administration based on service requests from IM. Both add-ins hand usability and RM functions back to the IM team.

    Questions from the Community
    Top Answer:The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized… more »
    Top Answer:The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs. You will have to pay more… more »
    Top Answer:OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier.
    Top Answer:Alfresco scores are high on all features of an ECM solution and tools.   Back office processing, rated as 3.36 good.  Business Process Application 3.55 Good to excellent.  Document Management 4.12… more »
    Top Answer:The pricing is competitive. That's why almost all the companies are using SharePoint. I rate the pricing a ten out of ten. When we buy the license, the person buying must be well-educated on how the… more »
    Ranking
    Views
    1,935
    Comparisons
    878
    Reviews
    4
    Average Words per Review
    410
    Rating
    8.3
    Views
    8,328
    Comparisons
    6,692
    Reviews
    17
    Average Words per Review
    562
    Rating
    8.2
    Comparisons
    Also Known As
    Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
    SharePoint 2007, SharePoint 2010
    Learn More
    Overview

    OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.

    SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

    Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

    Sample Customers
    Missouri State Courts
    Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
    Top Industries
    REVIEWERS
    Government58%
    Healthcare Company8%
    Non Profit8%
    Non Tech Company8%
    VISITORS READING REVIEWS
    Government22%
    Computer Software Company14%
    Financial Services Firm8%
    Healthcare Company6%
    REVIEWERS
    Financial Services Firm13%
    Energy/Utilities Company8%
    University8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Government12%
    Computer Software Company11%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise20%
    Large Enterprise56%
    REVIEWERS
    Small Business41%
    Midsize Enterprise20%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise14%
    Large Enterprise60%
    Buyer's Guide
    OpenText Content Manager vs. SharePoint
    March 2024
    Find out what your peers are saying about OpenText Content Manager vs. SharePoint and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    OpenText Content Manager is ranked 10th in Enterprise Content Management with 5 reviews while SharePoint is ranked 1st in Enterprise Content Management with 17 reviews. OpenText Content Manager is rated 7.6, while SharePoint is rated 7.8. The top reviewer of OpenText Content Manager writes " A scalable ECM solution to store documents that offer functions that make it money's worth". On the other hand, the top reviewer of SharePoint writes "Stable and scalable collaboration system; good for document and file sharing, and offers fast issue resolution from its support team". OpenText Content Manager is most compared with OpenText Extended ECM, OpenText Documentum, IBM FileNet, Microsoft Purview Records Management and Objective ECM, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and M-Files. See our OpenText Content Manager vs. SharePoint report.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.