MSP360 Backup vs OpenText Data Protector comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between MSP360 Backup and OpenText Data Protector based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed MSP360 Backup vs. OpenText Data Protector Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The initial setup is very easy. It's not overly complex.""MSP360 Backup's most valuable feature is its backup interface.""The solution is simple to use and easy to configure.""One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup.""The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here.""Provides connectivity to a lot of different cloud storage solutions.""The solution is easy to access and handles things efficiently.""General ease of use and performance of the Windows version is the most valuable feature."

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"The file system backup (by far, the most used) is the most valuable feature.""The dashboards in Micro Focus Data Protector are very good. They are similar to the dashboards in Veeam Backup & Replication.""Micro Focus Data Protector's most valuable feature is its interaction with the fiber share. It is easy to use, we use it to back up without any problem to VTLs, and can use the Fiber Channel that is still the TCP.""It is very easy to use and the interaction with various systems is very handy.""The solution is easy to use.""It is a stable solution. Stability-wise, I rate the solution a nine out of ten...The initial setup process for the solution is easy.""I have used Micro Focus Data Protector for the file backup facilities. My primary use of the software is to backup file data.""It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product."

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Cons
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that.""The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode.""The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not.""As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing."""We could basically use just a more concise visual dashboard reporting on the status of the various machines.""The product could be more user-friendly.""The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel.""Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

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"If you compare the solution with the same specific features and enhancements on another solution, Data Protector is expensive. This is especially true when compared to, for example, Veeam.""We're not satisfied with the robustness and stability of the software since Micro Focus took it in-house. The GUI is one thing they could improve. It's still a bit archaic. Data Protector needs a more functional, user-friendly GUI.""It would be ideal if they could improve their level of support.""In general, you can say that Micro Focus Data Protector is behind in capabilities when compared with other backup solutions, such as Commvault, Symantec, NetBackup, but it is very strong for certain use cases such as array integration. We are using it in production even now. There should be some kind of cloud integration and archiving solutions. I think this is the area they need to focus on.""It can occasionally be inaccurate in its backup/recovery time estimates.""In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations.""The technical support was very slow.""We have a lot of requests for the Micro Focus team, particularly in terms of the Japanese data pattern, as it's not as good now. The Japanese data pattern accuracy of the Micro Focus Data Protector needs to be improved because there are a lot of false negatives and false positives. We are currently testing this and our product team has been communicating with the Micro Focus team."

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Pricing and Cost Advice
  • "It provides a good cost savings compared to our previous cloud backup."
  • "We have a very good return on investment."
  • "Pricing is reasonable although can be quite a large upfront cost."
  • "It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
  • "MSP360 is vastly cheaper than its competitors and has almost all the same features."
  • "The solution is expensive."
  • "The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
  • "I rate the price of MSP360 Backup a seven out of ten."
  • More MSP360 Backup Pricing and Cost Advice →

  • "Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."
  • "The licensing structure provides cost savings to business."
  • "It is fast, reliable, and its licensing policy is great."
  • "Avoid using many LTO drives; when using fewer drives, the price will be extremely good."
  • "In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."
  • "The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."
  • "The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."
  • "The solution requires paying for a license."
  • More OpenText Data Protector Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:MSP360 Backup's most valuable feature is its backup interface.
    Top Answer:I rate the price of MSP360 Backup a seven out of ten.
    Top Answer:The product could be more user-friendly. Its pricing needs improvement as well.
    Top Answer: I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.
    Top Answer:The licensing cost is too high. It costs us a lot when we migrate with the appliance.
    Top Answer:OpenText Data Protector is more difficult to use and configure than OpenText VIM. The user-friendliness of OpenText Data Protector has to be increased, and the complexity of the tool needs to be… more »
    Ranking
    43rd
    out of 131 in Backup and Recovery
    Views
    1,096
    Comparisons
    872
    Reviews
    4
    Average Words per Review
    312
    Rating
    8.0
    23rd
    out of 131 in Backup and Recovery
    Views
    2,498
    Comparisons
    1,615
    Reviews
    13
    Average Words per Review
    601
    Rating
    6.5
    Comparisons
    Also Known As
    Cloudberry Backup
    Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
    Learn More
    Overview

    MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data. 

    With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events. 

    The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data. 

    With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

    OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.
    Sample Customers
    StratX
    GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Construction Company8%
    Real Estate/Law Firm7%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm14%
    Manufacturing Company14%
    Comms Service Provider9%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm12%
    Manufacturing Company10%
    Government7%
    Company Size
    REVIEWERS
    Small Business73%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise42%
    REVIEWERS
    Small Business24%
    Midsize Enterprise21%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise58%
    Buyer's Guide
    MSP360 Backup vs. OpenText Data Protector
    March 2024
    Find out what your peers are saying about MSP360 Backup vs. OpenText Data Protector and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    MSP360 Backup is ranked 43rd in Backup and Recovery with 15 reviews while OpenText Data Protector is ranked 23rd in Backup and Recovery with 99 reviews. MSP360 Backup is rated 8.0, while OpenText Data Protector is rated 7.6. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of OpenText Data Protector writes "User-friendly, competitive, agent-based, and easy to manage". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas OpenText Data Protector is most compared with Veeam Backup & Replication, Commvault Cloud, Veritas NetBackup, HPE StoreOnce and Symantec Data Loss Prevention. See our MSP360 Backup vs. OpenText Data Protector report.

    See our list of best Backup and Recovery vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.