We performed a comparison between OpenText Diagnostics and OpenText SiteScope based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"The stability of the Micro Focus Voltage SiteScope is good."
"It can monitor over a 100 technologies with built-in solution templates."
"Infrastructure monitoring is the most valuable feature."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"The interface could be more user friendly."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The graphs and dashboard in the solution are areas that need improvement."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"They should provide more templates for new vendor devices."
"It should improve its integrations with various tools, especially service management tools."
"It may lack some features other products in the category have like more detailed transaction tracking."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
Earn 20 points
OpenText Diagnostics is ranked 33rd in Application Performance Monitoring (APM) and Observability with 4 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. OpenText Diagnostics is rated 7.8, while OpenText SiteScope is rated 7.6. The top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". OpenText Diagnostics is most compared with Dynatrace, AppDynamics, Broadcom DX Application Performance Management and Accedian Skylight, whereas OpenText SiteScope is most compared with Dynatrace, SCOM, AppDynamics, Prometheus and BMC TrueSight Operations Management.
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