Aternity AppInternals [EOL] vs OpenText Diagnostics comparison

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90% willing to recommend
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579 views|389 comparisons
75% willing to recommend
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Executive Summary

We performed a comparison between Aternity AppInternals [EOL] and OpenText Diagnostics based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc.""I like it that one can match IPs with the application name.""We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument.""As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues.""Clicks to root cause - fast & easy to diagnose and deep-dive""Synthetic transactions, WMI and SNMP query capability.""The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly.""The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."

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"For banking and telecom solutions, it's been quite useful.""The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out.""The diagnostics and configuration are the solution's most valuable aspects."

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Cons
"It would be great if the solution could offer fixed bundles and more features.""Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update.""The admin dashboard could be easier as it takes a little bit of time to get used to it.""I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now.""Support for PHP, DB and other applications need to be supported.""We'd like to be able to find out performance problems on application class and methods.""The technical support is not very good and should be improved.""They should find a way for report generation from TTW to run quicker."

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"The interface is very old, and not very user-friendly. Most of our clients don't like the UI.""The interface could be more user friendly.""The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."

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Pricing and Cost Advice
  • "The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
  • "The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
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    767,847 professionals have used our research since 2012.
    Ranking
    Unranked
    In Application Performance Monitoring (APM) and Observability
    Views
    579
    Comparisons
    389
    Reviews
    1
    Average Words per Review
    374
    Rating
    10.0
    Comparisons
    Also Known As
    SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
    Micro Focus Diagnostics, MF Diagnostics
    Learn More
    Overview

    Simplified high-definition APM visibility leveraging Real User Monitoring, Synthetic Monitoring, and OpenTelemetry, that is scalable, easy to use and deploy, and unifies insights across end users, applications, networks, and the cloud-native ecosystem

    Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.
    Sample Customers
    National Instruments, Allianz
    BSkyB, Alior Bank
    Top Industries
    REVIEWERS
    Comms Service Provider29%
    Healthcare Company14%
    Government14%
    Media Company14%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm12%
    Manufacturing Company9%
    Educational Organization8%
    Company Size
    REVIEWERS
    Small Business10%
    Midsize Enterprise20%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise73%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    767,847 professionals have used our research since 2012.

    Aternity AppInternals [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while OpenText Diagnostics is ranked 33rd in Application Performance Monitoring (APM) and Observability with 4 reviews. Aternity AppInternals [EOL] is rated 8.2, while OpenText Diagnostics is rated 7.8. The top reviewer of Aternity AppInternals [EOL] writes "We use it to see the experience of users hitting our sites and analyze performance by region, browser, etc". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". Aternity AppInternals [EOL] is most compared with IDERA Precise, whereas OpenText Diagnostics is most compared with Dynatrace, AppDynamics, Broadcom DX Application Performance Management and Accedian Skylight.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.