We performed a comparison between OpenText Operations Bridge and SAP IT Operations Analytics based on real PeerSpot user reviews.
Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics."From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"I've found the solution to be very scalable."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"You can create an application topology that shows relationships between different components."
"The integration with the ticketing tool makes sure that there is a record for every issue."
"The event correlation is the most valuable aspect of the solution."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP."
"Operations Analytics provides statistics, so it's like the dashboard in your car that tells you the temperature, RPMs, etc, and if something goes wrong in your car, a warning light comes on. So in analytics, you set thresholds for the thread count, and it sends you an email when it reaches a certain amount."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"The initial setup is a little bit complex."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"The initial setup of this tool is complex for people who lack experience with it."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"pology-based event correlation does not work well with NNM events."
"Implementation could be improved."
"The solution works well, but we need better project planning. Accessing some features is a bit complicated, and we're waiting for improvements from SAP. It should also improve integration."
"It would be great to have a monitoring tool that could implement conditional solutions like this. Right now, it comes up with the indicators, but it doesn't necessarily send the lower-level technician to the right spot."
Earn 20 points
OpenText Operations Bridge is ranked 10th in IT Operations Analytics with 44 reviews while SAP IT Operations Analytics is ranked 15th in IT Operations Analytics with 2 reviews. OpenText Operations Bridge is rated 7.8, while SAP IT Operations Analytics is rated 8.0. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of SAP IT Operations Analytics writes "Helps to track the lifecycle of SAP products from inception to end-of-life". OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IBM Tivoli NetCool OMNIbus, whereas SAP IT Operations Analytics is most compared with Moogsoft.
See our list of best IT Operations Analytics vendors.
We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
