OpenText Operations Bridge vs Zenoss Cloud comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Operations Bridge and Zenoss Cloud based on real PeerSpot user reviews.

Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Operations Bridge vs. Zenoss Cloud Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of the solution are its grouping scripts and event focus.""I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure.""The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature.""It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's.""The integration with the ticketing tool makes sure that there is a record for every issue.""It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks.""The event correlation is the most valuable aspect of the solution.""From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."

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"The most valuable feature is the flexible discovery mechanism.""What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue.""It's easy to use.""The custom built integration is one of the most valuable features because you can see all the especially critical items.""The product offers good documentation that helps with initial training.""Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features.""They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

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Cons
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering.""I'm not aware of areas that need improvement.""The initial setup of this tool is complex for people who lack experience with it.""We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch.""What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much.""The pricing could be improved.""The initial setup is a little bit complex.""Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."

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"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex""There was a problem with Zenoss and storage monitoring.""Now it is stable, but they should design threshold parameters in percentage instead of raw values.""It would be ideal if the product offered sound alerts.""The AI aspect needs to improve.""The inclusion of a feature to show a graphical view of the network would be a helpful improvement.""As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

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Pricing and Cost Advice
  • "Setup costs can be high depending on the partner, but it is worth it."
  • "It is competitive."
  • "Pricing is very flexible and depends on the modules selected as per the requirement."
  • "The licensing cost for this solution is approximately $1,000 USD."
  • "The cost is very high."
  • "As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
  • "The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
  • More OpenText Operations Bridge Pricing and Cost Advice →

  • "It depends on the customer, what he wants."
  • "It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
  • "The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
  • "There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
  • More Zenoss Cloud Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and… more »
    Top Answer:I'm not aware of areas that need improvement.
    Top Answer:In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and… more »
    Top Answer:What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates… more »
    Top Answer:There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part… more »
    Ranking
    8th
    out of 20 in Event Monitoring
    Views
    1,254
    Comparisons
    544
    Reviews
    3
    Average Words per Review
    513
    Rating
    7.7
    10th
    out of 20 in Event Monitoring
    Views
    210
    Comparisons
    162
    Reviews
    1
    Average Words per Review
    893
    Rating
    7.0
    Comparisons
    Also Known As
    Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
    Cloud Monitoring, Zenoss Service Dynamics
    Learn More
    Zenoss
    Video Not Available
    Overview
    OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.
    Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.
    Sample Customers
    GE Money Bank, Bank AlJazira, Tech Mahindra
    2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
    Top Industries
    REVIEWERS
    Financial Services Firm40%
    Comms Service Provider20%
    Computer Software Company20%
    Government7%
    VISITORS READING REVIEWS
    Manufacturing Company19%
    Financial Services Firm19%
    Computer Software Company10%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm13%
    Healthcare Company9%
    Comms Service Provider8%
    Company Size
    REVIEWERS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    REVIEWERS
    Small Business44%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise14%
    Large Enterprise67%
    Buyer's Guide
    OpenText Operations Bridge vs. Zenoss Cloud
    March 2024
    Find out what your peers are saying about OpenText Operations Bridge vs. Zenoss Cloud and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews while Zenoss Cloud is ranked 10th in Event Monitoring with 8 reviews. OpenText Operations Bridge is rated 7.8, while Zenoss Cloud is rated 8.4. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". OpenText Operations Bridge is most compared with SCOM, OpsRamp, Splunk Enterprise Security, BMC Helix Monitor and IDERA SQL Diagnostic Manager for SQL Server, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, Splunk Enterprise Security, ServiceNow IT Operations Management and ScienceLogic. See our OpenText Operations Bridge vs. Zenoss Cloud report.

    See our list of best Event Monitoring vendors and best Cloud Monitoring Software vendors.

    We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.