Compare Micro Focus Real User Monitor vs. New Relic Synthetics

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Most Helpful Review
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: May 2021.
511,773 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools.""The most valuable feature is application performance monitoring.""The technical support is good at resolving issues."

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"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."

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Cons
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap.""We would like to see support for non-Windows environments.""When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."

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"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."

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Pricing and Cost Advice
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

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"I loved this product, but we can no longer afford it, so we dropped it."

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Questions from the Community
Top Answer: The technical support is good at resolving issues.
Top Answer: This solution needs to be more lightweight. It requires that you purchase a Microsoft or Oracle database, which adds extra costs. This product still uses Java, which has been removed from most of the… more »
Top Answer: The primary use case is application monitoring.
Top Answer: We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right.
Top Answer: I loved this product, but we can no longer afford it, so we dropped it.
Top Answer: There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search. Certain things like this would have helped me a little bit.
Ranking
Views
769
Comparisons
574
Reviews
3
Average Words per Review
638
Rating
5.0
Views
1,037
Comparisons
857
Reviews
1
Average Words per Review
437
Rating
8.0
Popular Comparisons
Also Known As
Micro Focus RUM, HPE RUM, MF RUM
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Overview

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

New Relic Synthetics - powered by a selenium-driven Chrome browser - allows you to monitor and test your apps and address issues before they affect your end users. Explore everything from easy-to-read waterfall charts and test results to detailed downtime and error reports. Synthetics features includes monitor business-critical functionality, deep dive troubleshooting, complete application lifecycle monitoring and alerts, maintaining SLAs and customer satisfaction.

Offer
Learn more about Micro Focus Real User Monitor
Learn more about New Relic Synthetics
Sample Customers
Avea, Maccabi Healthcare Services, TEB
Fairfax Media, MercadoLibre, Costa Coffee, Kiva, Confused.com, Boozt.com
Top Industries
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider16%
Retailer7%
Energy/Utilities Company5%
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider12%
Insurance Company7%
Media Company7%
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: May 2021.
511,773 professionals have used our research since 2012.

Micro Focus Real User Monitor is ranked 39th in Application Performance Management (APM) with 3 reviews while New Relic Synthetics is ranked 30th in Application Performance Management (APM) with 1 review. Micro Focus Real User Monitor is rated 5.0, while New Relic Synthetics is rated 8.0. The top reviewer of Micro Focus Real User Monitor writes "An expensive product with an old design that needs to be more lightweight". On the other hand, the top reviewer of New Relic Synthetics writes "Good drill-down functionality let us see through to SQL code, and it integrates well with Slack". Micro Focus Real User Monitor is most compared with AppDynamics, Dynatrace, Azure Monitor, Datadog and Google Stackdriver, whereas New Relic Synthetics is most compared with Datadog, Instana Dynamic APM, Dynatrace, Google Stackdriver and AWS X-Ray.

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