BoykoVasilevIT Specialist at a financial services firm
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The most valuable feature is application performance monitoring."
"The technical support is good at resolving issues."
"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"We would like to see support for non-Windows environments."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
Earn 20 points
Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.
Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.
Micro Focus Real User Monitor is ranked 39th in Application Performance Management (APM) with 3 reviews while Oracle Real User Experience Insight is ranked 24th in Application Performance Management (APM) with 1 review. Micro Focus Real User Monitor is rated 5.0, while Oracle Real User Experience Insight is rated 9.0. The top reviewer of Micro Focus Real User Monitor writes "An expensive product with an old design that needs to be more lightweight". On the other hand, the top reviewer of Oracle Real User Experience Insight writes "Good availability, a simple initial setup, and is easy to upload to the cloud". Micro Focus Real User Monitor is most compared with AppDynamics, Dynatrace, Azure Monitor, Datadog and Google Stackdriver, whereas Oracle Real User Experience Insight is most compared with AppDynamics.
See our list of best Application Performance Management (APM) vendors.
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