We performed a comparison between OmniPeek and OpenText Real User Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
"The most valuable feature is OmniPeek is user-friendly."
"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."
"It's a solid piece of software. It's stable."
"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The technical support is good at resolving issues."
"Real User Monitor has improved our productivity."
"Very easy to implement."
"The reporting feature is good for us."
"The most valuable feature is application performance monitoring."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"I don't see a clear roadmap in the future for improving this software."
"Making it more clear on how to configure the filters, or really automating them, would be an improvement."
"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
"I would like to see the tool work in an open environment the same as how it does in a closed environment."
"The solution's automation has room for improvement."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"We would like to see support for non-Windows environments."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"This technology is considered to be older."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"Some issues with login errors."
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OmniPeek is ranked 28th in Application Performance Monitoring (APM) and Observability with 6 reviews while OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews. OmniPeek is rated 7.8, while OpenText Real User Monitoring is rated 6.2. The top reviewer of OmniPeek writes "Easy to identify packets, beneficial color assigning, and responsive support". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". OmniPeek is most compared with LiveAction LiveNX, Colasoft Capsa, SolarWinds NPM, LogicMonitor and DX Performance Management, whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, VMware Aria Operations for Applications and Honeycomb.io.
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