OpenText Real User Monitoring vs Turbo360 (Formerly Serverless360) comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Real User Monitoring and Turbo360 (Formerly Serverless360) based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools.""Real User Monitor has improved our productivity.""The reporting feature is good for us.""The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application.""The technical support is good at resolving issues.""Very easy to implement.""The most valuable feature is application performance monitoring."

More OpenText Real User Monitoring Pros →

"Service Bus topic subscription monitoring turned out to be the most useful for us.""It offers all the core capabilities we need to manage and monitor our Azure services."

More Turbo360 (Formerly Serverless360) Pros →

Cons
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely.""We would like to see support for non-Windows environments.""This technology is considered to be older.""When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported.""Some issues with login errors.""Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.""One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

More OpenText Real User Monitoring Cons →

"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications.""The user interface of Serveress360 could be improved a bit to make the platform even easier to use."

More Turbo360 (Formerly Serverless360) Cons →

Pricing and Cost Advice
  • "The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
  • "If I compare with other vendors, other vendors are more expensive"
  • "Not expensive."
  • More OpenText Real User Monitoring Pricing and Cost Advice →

    Information Not Available
    report
    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Real User Monitor has improved our productivity.
    Top Answer:Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.
    Top Answer:We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve our… more »
    Top Answer:It offers all the core capabilities we need to manage and monitor our Azure services.
    Top Answer:1) The user interface of Serveress360 could be improved a bit to make the platform even easier to use. 2) The addition of management and monitoring features for Cognitive services, Power Automate, and… more »
    Top Answer:We used the product mainly to manage our more than five different Azure services that were in our production environment. Serverless360 also stands out with its ability to track the flow of messages… more »
    Ranking
    Views
    720
    Comparisons
    531
    Reviews
    1
    Average Words per Review
    430
    Rating
    8.0
    Views
    234
    Comparisons
    86
    Reviews
    2
    Average Words per Review
    390
    Rating
    9.0
    Comparisons
    Also Known As
    Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM, MF RUM
    Serverless360
    Learn More
    Kovai.co
    Video Not Available
    Overview

    Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

    Turbo360 (Formerly Serverless360) is an advanced Cloud Management platform that empowers you with significant Azure Cost savings and Infra Monitoring for complex Azure Environments. Our customers have experienced annual savings of up to 30% through advanced cost monitoring, granular analysis, optimization insights, and reduced incident resolution time by 80% through holistic infra monitoring across multiple Azure resources with business context. Also, our platform stands out by offering all the necessary features for incorporating FinOps practice into your organization, ensuring an accurate and granular source of truth about costs for all your stakeholders. By seamlessly offering infrastructure monitoring and cost management in one place, we aim to help maximize your ROI on Azure investments.

    Our Core features:

    1. Get clarity on your investments: Get unparalleled visibility of your spending with advanced Azure cost analysis across Azure tenants, teams and any business units.
    2. Eliminate wasteful spending: Ensure cost reductions through strategic recommendations for rightsizing resources/purchasing reserved instances and setting up auto-pausing of resources outside business hours.
    3. Accelerate incident resolution: Tie monitoring alerts to business units and remediate faster with a single report spotlighting critical issues across Azure services, streamlining your focus on troubleshooting.
    4. End-to-end business tracking: Bring business context over the messages flowing through intricate Azure/hybrid integration for effectively tracking and troubleshooting critical issues.
    5. Technical Azure Documentation: Auto-generate documentations on resource usage, cost/security and generate editable diagrams for seamlessly sharing them with relevant stakeholders.
      Sample Customers
      Avea, Maccabi Healthcare Services, TEB
      MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
      Top Industries
      VISITORS READING REVIEWS
      Financial Services Firm31%
      Manufacturing Company12%
      Government9%
      Computer Software Company7%
      VISITORS READING REVIEWS
      Computer Software Company38%
      Manufacturing Company16%
      Financial Services Firm11%
      Performing Arts4%
      Company Size
      REVIEWERS
      Small Business22%
      Midsize Enterprise11%
      Large Enterprise67%
      VISITORS READING REVIEWS
      Small Business21%
      Midsize Enterprise8%
      Large Enterprise71%
      VISITORS READING REVIEWS
      Small Business37%
      Midsize Enterprise9%
      Large Enterprise54%
      Buyer's Guide
      Application Performance Monitoring (APM) and Observability
      March 2024
      Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
      765,234 professionals have used our research since 2012.

      OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews while Turbo360 (Formerly Serverless360) is ranked 40th in Application Performance Monitoring (APM) and Observability with 2 reviews. OpenText Real User Monitoring is rated 6.2, while Turbo360 (Formerly Serverless360) is rated 9.0. The top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". On the other hand, the top reviewer of Turbo360 (Formerly Serverless360) writes "Great topic subscription monitoring, helpful management, and useful for audits". OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, VMware Aria Operations for Applications and Honeycomb.io, whereas Turbo360 (Formerly Serverless360) is most compared with Azure Monitor.

      See our list of best Application Performance Monitoring (APM) and Observability vendors.

      We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.