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OpenText Real User Monitoring vs Servicetrace Application Performance Monitoring comparison

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Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2024
Executive Summary

We performed a comparison between OpenText Real User Monitoring and Servicetrace Application Performance Monitoring based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
Download the complete report
767,319 professionals have used our research since 2012.
Featured Review
Yasir Amin
The reports and metrics we collect help us to improve our services
Real User Monitor has improved our productivity.
Use Servicetrace Application Performance Monitoring?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
  • "If I compare with other vendors, other vendors are more expensive"
  • "Not expensive."

    • More OpenText Real User Monitoring Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Micro Focus Real User Monitor?
    Top Answer:Real User Monitor has improved our productivity.
    Read all 7 answers   →
    What needs improvement with Micro Focus Real User Monitor?
    Top Answer:Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.
    Read all 7 answers   →
    What is your primary use case for Micro Focus Real User Monitor?
    Top Answer:We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve our… more »
    Read all 7 answers   →
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    Earn 20 points

    Ranking
    45th
    out of 111 in Application Performance Monitoring (APM) and Observability
    Views
    707
    Comparisons
    526
    Reviews
    1
    Average Words per Review
    430
    Rating
    8.0
    89th
    out of 111 in Application Performance Monitoring (APM) and Observability
    Views
    134
    Comparisons
    81
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM, MF RUM
    Servicetrace APM
    Learn More
    OpenText
    Servicetrace
    Overview

    Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

    Servicetrace Application Performance Monitoring provides detailed information 24/7 about your most important digital services and processes – from the perspective of your employees and customers, at locations worldwide.

    Sample Customers
    Avea, Maccabi Healthcare Services, TEB
    Atos, BWI, Computacenter, DB, DEKRA, ekom21, FUJITSU
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm31%
    Manufacturing Company13%
    Government9%
    Computer Software Company8%
    No Data Available
    Company Size
    REVIEWERS
    Small Business22%
    Midsize Enterprise11%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise8%
    Large Enterprise70%
    No Data Available
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Download Free Report
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
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    767,319 professionals have used our research since 2012.

    OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews while Servicetrace Application Performance Monitoring is ranked 89th in Application Performance Monitoring (APM) and Observability. OpenText Real User Monitoring is rated 6.2, while Servicetrace Application Performance Monitoring is rated 0.0. The top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". On the other hand, OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications, whereas Servicetrace Application Performance Monitoring is most compared with .

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.