We performed a comparison between Micro Focus Service Anywhere [EOL] and OpenText Service Manager based on real PeerSpot user reviews.
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Micro Focus Service Anywhere [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software while OpenText Service Manager is ranked 17th in Help Desk Software with 48 reviews. Micro Focus Service Anywhere [EOL] is rated 8.0, while OpenText Service Manager is rated 7.2. The top reviewer of Micro Focus Service Anywhere [EOL] writes "The simplicity of live support is a top feature since it has big data behind it". On the other hand, the top reviewer of OpenText Service Manager writes "A solution that works out of the box. The solution's real strength is its ability to change for your organization's infrastructure". Micro Focus Service Anywhere [EOL] is most compared with , whereas OpenText Service Manager is most compared with ServiceNow, JIRA Service Management, OpenText Service Management Automation X (SMAX) and BMC Helix ITSM.
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