We performed a comparison between OpenText Silk Test and SmartBear TestComplete based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Regression Testing Tools."The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."
"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."
"The major thing it has helped with is to reduce the workload on testing activities."
"A good automation tool that supports SAP functional testing."
"The feature I like most is the ease of reporting."
"The scalability of the solution is quite good. You can easily expand the product if you need to."
"The statistics that are available are very good."
"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"TestComplete is simple, it's a very easy-to-use tool."
"The most valuable feature of this solution is regression testing tools."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"The reporting is ready to use and doesn't require any setup."
"The support for automation with iOS applications can be better."
"The pricing is an issue, the program is very expensive. That is something that can improve."
"The solution has a lack of compatibility with newer technologies."
"Could be more user-friendly on the installation and configuration side."
"Everything is very manual. It's up to us to find out exactly what the issues are."
"They should extend some of the functions that are a bit clunky and improve the integration."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"There could be API interfaces with this tool."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"Error handling features in the tool are a little limited."
"The initial setup of SmartBear TestComplete was complex."
"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
Earn 20 points
OpenText Silk Test is ranked 13th in Regression Testing Tools while SmartBear TestComplete is ranked 6th in Regression Testing Tools with 70 reviews. OpenText Silk Test is rated 7.6, while SmartBear TestComplete is rated 7.6. The top reviewer of OpenText Silk Test writes "Stable, with good statistics and detailed reporting available". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". OpenText Silk Test is most compared with Selenium HQ, OpenText UFT One, OpenText UFT Developer, Apache JMeter and Tricentis Tosca, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish.
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