We performed a comparison between OpenText SiteScope and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"Has a simple setup. It can be up and running within hours."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"It can monitor over a 100 technologies with built-in solution templates."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"The stability of the Micro Focus Voltage SiteScope is good."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"We have found the scalability capabilities to be okay."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"The product’s auto-remediation feature helps with automation."
"The most valuable feature of SCOM is real-time alerts."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"The graphs and dashboard in the solution are areas that need improvement."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"They should provide more templates for new vendor devices."
"It may lack some features other products in the category have like more detailed transaction tracking."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"It could be more reliable using a database repository instead of a log repository."
"More out of the box Cloud integration and capabilities."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"The initial setup should be easier to complete."
"The GI is difficult to work with and the reporting servers are also difficult."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"Stability and some performance issues exist and they need improvement."
"The solution can be improved by expanding to cloud usage."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while SCOM is ranked 3rd in Event Monitoring with 77 reviews. OpenText SiteScope is rated 7.6, while SCOM is rated 7.8. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText SiteScope is most compared with Dynatrace, AppDynamics, Prometheus, BMC TrueSight Operations Management and Splunk Enterprise Security, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog and AppDynamics.
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