OpenText UFT Digital Lab vs Salesforce Platform comparison

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OpenText Logo
738 views|503 comparisons
81% willing to recommend
Salesforce Logo
4,706 views|4,243 comparisons
88% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText UFT Digital Lab and Salesforce Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Mobile App Testing Tools.
To learn more, read our detailed Mobile App Testing Tools Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product is easy to use.""The most valuable feature of this solution is virtualization.""It is a complete solution for mobile application testing.""The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time.""For automation testing, the tool provides the record and playback option, which helps with object detection easily.""There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps.""The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."

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"When compared to Siebel, the Salesforce Platform is easier to use.""It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce.""The solution is very robust and easy to develop in.""It is a great platform. It's definitely an improvement from the GCP application that we were using previously.""The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot.""What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce.""The solution is easy to use.""What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."

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Cons
"They should introduce a pay-per-use subscription model.""We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it.""For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively.""The documentation and user interface both need improvement.""We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it.""I would like to see more integration with automation tools.""The product's object detection method needs to be improved since it can help testers do perfect testing."

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"Easier process to move to Lightning Components.""The reporting functionality is not very intuitive.""Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users.""The back end really isn't user-friendly at all.""What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement.""They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way""It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business.""Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."

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Pricing and Cost Advice
  • "OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
  • "The product could be more affordable."
  • "While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
  • More OpenText UFT Digital Lab Pricing and Cost Advice →

  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:For automation testing, the tool provides the record and playback option, which helps with object detection easily.
    Top Answer:The desktop applications have performance issues since they don't work properly or don't detect objects properly, making it in an area where improvements are required. The product's object detection… more »
    Top Answer:I use the solution in my company to test desktop applications.
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Ranking
    6th
    Views
    738
    Comparisons
    503
    Reviews
    2
    Average Words per Review
    470
    Rating
    8.5
    8th
    out of 37 in PaaS Clouds
    Views
    4,706
    Comparisons
    4,243
    Reviews
    28
    Average Words per Review
    421
    Rating
    8.2
    Comparisons
    Also Known As
    Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview
    Our enterprise-level solution is a complete, centralized lab of real mobile devices and emulators. With remote access, developers and testers can develop, debug, test, monitor, and optimize mobile apps from anywhere.

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Sample Customers
    Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
    ADP
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company18%
    Energy/Utilities Company8%
    Retailer7%
    REVIEWERS
    Computer Software Company33%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise12%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise9%
    Large Enterprise80%
    REVIEWERS
    Small Business37%
    Midsize Enterprise29%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    Mobile App Testing Tools
    April 2024
    Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Mobile App Testing Tools. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    OpenText UFT Digital Lab is ranked 6th in Mobile App Testing Tools with 16 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. OpenText UFT Digital Lab is rated 7.4, while Salesforce Platform is rated 8.2. The top reviewer of OpenText UFT Digital Lab writes "Robust solution for application lifecycle management with numerous valuable features". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". OpenText UFT Digital Lab is most compared with OpenText UFT One, Appium, Perfecto, AWS Device Farm and Sauce Labs, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.

    We monitor all Mobile App Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.