We performed a comparison between Aternity AppInternals [EOL] and OpenText SiteScope based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"I like it that one can match IPs with the application name."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"Synthetic transactions, WMI and SNMP query capability."
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"Has a simple setup. It can be up and running within hours."
"The stability of the Micro Focus Voltage SiteScope is good."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"It can monitor over a 100 technologies with built-in solution templates."
"It would be great if the solution could offer fixed bundles and more features."
"We'd like to be able to find out performance problems on application class and methods."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"The technical support is not very good and should be improved."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"Support for PHP, DB and other applications need to be supported."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"It may lack some features other products in the category have like more detailed transaction tracking."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"It should improve its integrations with various tools, especially service management tools."
Earn 20 points
Aternity AppInternals [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. Aternity AppInternals [EOL] is rated 8.2, while OpenText SiteScope is rated 7.6. The top reviewer of Aternity AppInternals [EOL] writes "We use it to see the experience of users hitting our sites and analyze performance by region, browser, etc". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". Aternity AppInternals [EOL] is most compared with IDERA Precise, whereas OpenText SiteScope is most compared with Dynatrace, SCOM, AppDynamics, Prometheus and BMC TrueSight Operations Management.
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