We performed a comparison between Microsoft Configuration Manager and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The solution has reduced the risk of security breaches by 30%."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"The most valuable feature for us is the security, including risk analysis and patch management."
"Autopilot is the most valuable feature."
"I have found the solution to be scalable. We have around 50,000 users using the solution."
"Microsoft Configuration Manager gives different tools in one solution."
"SCCM does everything from A to Z for a Windows operating system."
"We have found the scalability to be quite good."
"The major features of this product are the reporting tools. The most valuable features are package deployment and application deployment. Security management is also good because any vulnerability will be identified, and you can fix it. It's the best tool because you never know what kind of client you will have. For example, you may have your offices in low bandwidth remote areas. But it's achievable because it accommodates the bandwidth that you have available. Microsoft Endpoint Configuration Manager is an excellent reporting tool for your environment. If you want to know the details about the hardware configuration, software configuration, what is causing a problem, or when a new feature update comes in for Windows, even that goes on SCCM itself. A lot of deployment stuff."
"Valuable features include configurations enforcement, compliance data gathering, and deployment of a standardized OS."
"This solution captures all the devices in our infrastructure."
"The cloud account management is a valuable feature."
"The most valuable feature is the impact analysis."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"The Mac integration has room for improvement."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"There can be delays in the deployment of new policies."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"It is not easy to get good technical support, especially at level one."
"SCCM should strive to enhance the accuracy of its reporting functions in order to avoid any issues with incorrect or inaccurate data."
"Cloud-based improvements need to be better managed."
"Its client interface should be more accessible, and the notifications should be more customizable from the console. It should be more user friendly and have some kind of customized notifications so that we can use it on the client side. These are the reasons why we restricted its use only for the server environment and didn't use it on the client side."
"In spite of us being a premier customer we find the support unsatisfactory."
"The assets have reached their end-of-life, and patching them is a complex and laborious task. It would be highly advantageous if there were an integrated solution that provided distinct options for each end-of-life asset, streamlining the process and facilitating comprehension."
"There is no asset management package included."
"The product needs to improve scalability."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
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Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews while OpenText ZENworks Configuration Management is ranked 21st in Configuration Management. Microsoft Configuration Manager is rated 8.2, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager, whereas OpenText ZENworks Configuration Management is most compared with Quest KACE Systems Management and BigFix.
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