Microsoft Intune vs OpenText ZENworks Configuration Management comparison

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Executive Summary

We performed a comparison between Microsoft Intune and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.

Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management.
To learn more, read our detailed Configuration Management Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It provides control over all mobile devices that are being connected to the corporate network.""A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves.""The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored.""Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices.""While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier.""Stable solution at a good price.""Autopilot is the most valuable feature.""Users can make screenshots, and devices only need the minimal version of iOS."

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"The most valuable feature is the impact analysis.""Helps me perform changes in connected infrastructure thanks to the discovery features."

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Cons
"Deploying an app can be a complex process due to dependencies.""The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market.""The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose.""They need to integrate more with security options.""The pricing can be expensive if you are not combining it with other products.""What would make this product better is adding more security policies and features in the next upgrade.""Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand.""I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."

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"The native UI should be simplified because it is outdated and a little bit over-complicated."

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Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it Pros: Protected productivity: Intune gives you the… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
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    Ranking
    3rd
    Views
    6,490
    Comparisons
    4,668
    Reviews
    67
    Average Words per Review
    727
    Rating
    8.3
    21st
    Views
    551
    Comparisons
    449
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    OpenText ZENworks Configuration Management helps you manage both devices and software across your entire environment. A single, unified web console provides insight to both devices and software, improves visibility, and helps reduce costs.
    Sample Customers
    Mitchells and Buzzers, Callaway
    Tech Mahindra, NNIT, ASIC
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    University11%
    Government11%
    Educational Organization10%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise18%
    Large Enterprise63%
    Buyer's Guide
    Configuration Management
    March 2024
    Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Microsoft Intune is ranked 3rd in Configuration Management with 163 reviews while OpenText ZENworks Configuration Management is ranked 21st in Configuration Management. Microsoft Intune is rated 8.0, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Entra ID, whereas OpenText ZENworks Configuration Management is most compared with Microsoft Configuration Manager, Quest KACE Systems Management and BigFix.

    See our list of best Configuration Management vendors.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.