Compare Microsoft 365 Business vs. MindTouch

Microsoft 365 Business is ranked 3rd in Enterprise Social Software with 11 reviews while MindTouch is ranked 11th in Enterprise Social Software with 2 reviews. Microsoft 365 Business is rated 8.4, while MindTouch is rated 9.0. The top reviewer of Microsoft 365 Business writes "Good collaboration in office applications that are consolidated in a single interface". On the other hand, the top reviewer of MindTouch writes "Some of the valuable features include a WYSIWGY editor that generates HTML and CMS version control". Microsoft 365 Business is most compared with Office 365, SharePoint and ManageEngine Desktop Central, whereas MindTouch is most compared with SAP Jam, Atlassian Confluence and SharePoint. See our Microsoft 365 Business vs. MindTouch report.
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Most Helpful Review
Find out what your peers are saying about Microsoft 365 Business vs. MindTouch and other solutions. Updated: November 2019.
378,950 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It has file storage, file sharing, a provisioning box, and a SharePoint profile for each user.The most valuable feature for us is Microsoft Teams.You can have conference calls with different parties using video and voice.The flexibility of having a subscription for the Office software, rather than having any upfront costs is the best part of this solution.The Power BI environment and the integration between Power BI and SQL are the solution's most valuable features. The integration between products is great.The most valuable feature is Microsoft Teams.What was most valuable for me was how simple this solution is to start using.This is a unified business package that helps people be productive in working environments.

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It has the ability to edit the HTML, as well as the WYSIWYG.Customer support is terrific. The team is personable, informed, and responsive.

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Cons
Updates to the SQL server with better features are needed to compete with Oracle Database.The pricing for this solution could be improved.The security sites need to be simplified and the technical support needs improvement.There are various things that you need to use PowerShell to do. That would be good. You could do them through the management portal, rather than through PowerShell. That's the biggest improvement I would like to see.The solution's licensing framework needs improvement.There are loads of holes in security and I'd like to see better integration with security products.The admin panels have too few samples.Flow and Form components can be improved individually, but it would be nice to see the product take the next step and operate as a unit rather than separate modules.

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One of the biggest missing pieces is a link checker.If you have hundreds of books, the initial download is slow.MindTouch would greatly benefit by providing a GitHub pull request functionality to foster draft mode and open contribution writing.Your docs go on their servers and getting them out is difficult, especially if you want to switch to another authoring format, e.g., Markdown. There are no converters and an automated extraction of the docs from the CMS is not available.

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Pricing and Cost Advice
Compared to buying a license, it is much cheaper and a good buy.Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month.Depending on which plan you purchase, there are a plethora of applications available to you.

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We had a custom setup that cost us some money.

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report
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Ranking
Views
302
Comparisons
134
Reviews
10
Average Words per Review
404
Avg. Rating
8.3
Views
686
Comparisons
193
Reviews
3
Average Words per Review
596
Avg. Rating
8.7
Top Comparisons
Compared 46% of the time.
Compared 36% of the time.
Compared 39% of the time.
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Compared 28% of the time.
Also Known As
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1
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Microsoft
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MindTouch
Overview

Microsoft 365 Business is an integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.

MindTouch changes you customer support experience from reactive to proactive in as quickly as a single day. Create product experts and brand advocates. Increase user adoption by decreasing customer effort. Improve all your customer support metrics and understand your customers and buyers better. Bonus: drive more buyers to your website. "As a MindTouch customer, we know that we have a partner that is fanatical about our success with their products." - Tien Tzuo, CEO at Zuora
Offer
Learn more about Microsoft 365 Business
Learn more about MindTouch
Sample Customers
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food CompanyCisco, Citrix, HP, IBM, Juniper Networks, Kenworth, PayPal, Remington, Verizon
Find out what your peers are saying about Microsoft 365 Business vs. MindTouch and other solutions. Updated: November 2019.
378,950 professionals have used our research since 2012.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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