Most Helpful Review
Find out what your peers are saying about Microsoft 365 Business vs. Skype for Business and other solutions. Updated: March 2020.
406,607 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
You can have conference calls with different parties using video and voice.
It has file storage, file sharing, a provisioning box, and a SharePoint profile for each user.
The most valuable feature for us is Microsoft Teams.
The flexibility of having a subscription for the Office software, rather than having any upfront costs is the best part of this solution.
The Power BI environment and the integration between Power BI and SQL are the solution's most valuable features. The integration between products is great.
The most valuable feature is Microsoft Teams.
What was most valuable for me was how simple this solution is to start using.
This is a unified business package that helps people be productive in working environments.
The quality of the meetings is very good.
The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it.
Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices.
Using this solution has helped us to cut long distance calls, as well as video services from third parties.
You can do meetings of up to two hundred people in a single conversation.
We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well.
We really like the screen sharing tool. The user experience is smooth, and user-friendly.
The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good.
The security sites need to be simplified and the technical support needs improvement.
Updates to the SQL server with better features are needed to compete with Oracle Database.
The pricing for this solution could be improved.
There are various things that you need to use PowerShell to do. That would be good. You could do them through the management portal, rather than through PowerShell. That's the biggest improvement I would like to see.
The solution's licensing framework needs improvement.
There are loads of holes in security and I'd like to see better integration with security products.
The admin panels have too few samples.
Flow and Form components can be improved individually, but it would be nice to see the product take the next step and operate as a unit rather than separate modules.
We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question.
The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue.
If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications.
Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage.
Make it user friendly.
I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes.
Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow.
There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating.
Pricing and Cost Advice
Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month.
Compared to buying a license, it is much cheaper and a good buy.
Depending on which plan you purchase, there are a plethora of applications available to you.
To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program.
It may be slightly costly, but the features are awesome.
It may be considered costly for certain markets, such as in India.
The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing.
We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution.
We have been able to save money by moving our conferencing solution to Skype for Business Conferencing.
out of 22 in Mobile Device Management (MDM)
Average Words per Review
out of 36 in Virtual Meetings
Average Words per Review
Compared 52% of the time.
Compared 48% of the time.
Compared 34% of the time.
Compared 21% of the time.
Compared 20% of the time.
Also Known As
|Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1||Skype for Business Plan 1, Skype for Business Plan 2, Lync Server|
Microsoft 365 Business is an integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.
|Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.|
Learn more about Microsoft 365 Business
Learn more about Skype for Business
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