Most Helpful Review
Find out what your peers are saying about Microsoft 365 Business vs. TeamViewer and other solutions. Updated: November 2019.
378,809 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It has file storage, file sharing, a provisioning box, and a SharePoint profile for each user.
The most valuable feature for us is Microsoft Teams.
You can have conference calls with different parties using video and voice.
The flexibility of having a subscription for the Office software, rather than having any upfront costs is the best part of this solution.
The Power BI environment and the integration between Power BI and SQL are the solution's most valuable features. The integration between products is great.
The most valuable feature is Microsoft Teams.
What was most valuable for me was how simple this solution is to start using.
This is a unified business package that helps people be productive in working environments.
There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town.
It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine.
TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing.
TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them.
It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things.
The product and platform work well. That is why I have stay with them so long. The stability has typically been good.
The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen.
Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff.
Updates to the SQL server with better features are needed to compete with Oracle Database.
The pricing for this solution could be improved.
The security sites need to be simplified and the technical support needs improvement.
There are various things that you need to use PowerShell to do. That would be good. You could do them through the management portal, rather than through PowerShell. That's the biggest improvement I would like to see.
The solution's licensing framework needs improvement.
There are loads of holes in security and I'd like to see better integration with security products.
The admin panels have too few samples.
Flow and Form components can be improved individually, but it would be nice to see the product take the next step and operate as a unit rather than separate modules.
On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved.
If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training.
You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic.
Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone.
The business interface is clunky and not well-documented.
It should have ability to display notes in the computer list.
Pricing and Cost Advice
Compared to buying a license, it is much cheaper and a good buy.
Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month.
Depending on which plan you purchase, there are a plethora of applications available to you.
It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot.
TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it.
The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money.
TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host.
out of 19 in Virtual Meetings
Average Words per Review
out of 19 in Virtual Meetings
Average Words per Review
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Also Known As
|Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1|
Microsoft 365 Business is an integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.
|TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.|
Learn more about Microsoft 365 Business
Learn more about TeamViewer
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Software R&D Company15%
Comms Service Provider7%