We performed a comparison between Microsoft 365 Business and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Valuable features are video conferencing, email, and Office suite."
"It is easy to use and user-friendly. Its performance is also good."
"It's great that one user can log onto many different devices."
"Microsoft 365 Business is easy to use and user-friendly."
"The solution can scale well. A company can easily expand it."
"The solution is easy to use and flexible."
"Recording is a major feature for us. Dictation is huge. I use that on client calls when the client is speaking."
"The product integrates well with Windows and Microsoft solutions."
"The most valuable feature of TeamViewer is its ease of use."
"The implementation process is simple."
"TeamViewer is fast and easy to manipulate."
"The most important feature of TeamViewer is its ease of use."
"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."
"The product is easy to install."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"It is fairly feature-rich and stable."
"It should have better pricing. It is a monopoly product for Microsoft, and I don't think they will change the pricing. They do not offer any discount."
"The solution could integrate better with other products such as Skype and Zoom, at the moment it slows down the computer."
"Microsoft 365 could be less expensive."
"The management could be a bit better."
"I don't like the tool's administration which consists of crappy operations."
"I thought that Skype was a part of the product's offering, however, it's my understanding that that is not the case."
"There could be more integration with different platforms for the product."
"It would be ideal if the licenses covered more devices. It would be nice if one license, for example, allowed a user to have it on at least five devices."
"It's pretty limited on the options they have."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"The file transfer functionality crashes sometimes."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"The performance could always be better."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Microsoft 365 Business is rated 8.4, while TeamViewer is rated 8.6. The top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, ManageEngine Endpoint Central, Windows Autopilot and Datto Workplace, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central. See our Microsoft 365 Business vs. TeamViewer report.
We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
