We performed a comparison between Microsoft Entra ID and Salesforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."We have not had any formal issues with scalability."
"Coming from a traditional on-premises Active Directory infrastructure, it is purely a SaaS platform. It is global. It is evergreen. It is always evolving. It is core to the Microsoft Ecosystem."
"I like the downloads, availability for Android and iOS operating systems, and integration with Microsoft applications, such as Azure- and Office-based solutions. It is an excellent tool that helps with day-to-day business operations. I also like that I can install the app on my mobile."
"It's something we have to deal with every day. It is present. If you're in a domain environment, you'll need it to log in. If you work in a Microsoft-centric environment, you can't avoid it."
"With Azure Active Directory we were able to manage with different options the access for different users."
"The way the laptops are joined is valuable. We can take advantage of that in terms of being able to log in and do things. It is easier to change passwords or set things up."
"This solution is less time-consuming. We don't have to hire as many resources to give permissions to a particular user or group for any application."
"The solution offers business to business and client to business support."
"Salesforce Identity is a very user-friendly solution."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"It would be an improvement if Authenticator made it easier to recover the app if you reboot your cellphone and lose access."
"The Azure AD Application Proxy, which helps you publish applications in a secure way, has room for improvement. We are moving from another solution into the Application Proxy and it's quite detailed. Depending on the role you're signing in as, you can end up at different websites, which wasn't an issue with our old solution."
"When it comes to identity governance, the governance features in Azure AD are very focused on Microsoft products. I would like to see those governance and life cycle management features offered for non-Microsoft products connected to Azure AD."
"On-premise capabilities for information and identity management need improvement."
"The only issue is the OU is not properly synced. Therefore, you have to do a manual sync sometimes or you might lose the connector due to AD Connect or sync servers."
"The permission management is a mess."
"Our users sometimes experience issues from having multiple Microsoft accounts, which can cause some confusion and hassle."
"The ease of use regarding finding audit information for users could also be improved."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce Identity needs more expertise in the application."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews while Salesforce Identity is ranked 4th in Mobile Identity with 3 reviews. Microsoft Entra ID is rated 8.6, while Salesforce Identity is rated 8.0. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of Salesforce Identity writes "An intuitive and user-friendly solution that is easy to set up". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, Yubico YubiKey, Cisco Duo and CyberArk Privileged Access Manager, whereas Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Okta Workforce Identity, Saviynt and SAP Customer Identity and Access Management.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.