Microsoft Azure App Service vs Pega BPM comparison

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8,710 views|4,936 comparisons
94% willing to recommend
Pega Logo
9,576 views|7,260 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Azure App Service and Pega BPM based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Azure App Service vs. Pega BPM Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I'm a decision-maker, not a technician. From my perspective, the most significant advantage is that Azure is a one-stop shop. Everything we needed was included in the Microsoft Agreement. During COVID, it was the most convenient and most straightforward decision.""It's very easy to use. That's one of the advantages for the business, that you don't need to struggle to configure your website and your app service. Microsoft made sure to make it stable and very easy to configure.""The stability of Microsoft Azure App Service is good.""One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process.""The most valuable feature of Microsoft Azure App Service is customization. It provides the building block from its modularity. You can add what you need with the appropriate code.""The program is stable and we've had no technical issues so far.""We are able to do millions of things simultaneously.""Azure data factory is a good tool."

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"The solution offers excellent workflows.""Pricing is a little on the high side.""The initial setup is pretty straightforward.""The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product.""The most valuable aspect of the solution is the various workflows.""The case management is great.""It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs.""This is a customizable product."

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Cons
"Microsoft Azure App Service could improve by having better integration and connectivity with other platforms. The solution has good integration with other large companies' solutions but there are smaller service platforms companies where there could be integrated better.""Microsoft Azure App Service could improve by having better integration with on-premise solutions.""When trying to scale up, it has a limitation, specifically an upper limitation. In general, scalability should be improved.""The setup is complex if you have no experience.""Lacking somewhat in template data flows.""In terms of room for improvement, ease of deployment would be an area that needs some focus. Azure does provide out-of-the-box deployment features, but I found that deploying to an App Service instance can be better in terms of more tools that could be available to perform a deployment.""Microsoft Azure App Service needs some improvement in the scaling area.""If you're on the cloud, you just get a web interface without much detail for additional configuration or the authority to configure the root or system-level configuration."

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"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help.""It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there.""The UI part needs improvement.""The way the IDE works with the chatbox and the taxonomy imports could be a little smoother.""It needs more integration with other platforms.""I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something.""One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM.""The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."

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Pricing and Cost Advice
  • "Azure doesn't cost as much as other services."
  • "Less than USD $100 per month."
  • "We have no complaints about the pricing."
  • "Azure App Service is expensive compared to its competitors, especially its cloud-only version."
  • "Where there are different customer sizes, some customers consume $5,000 US dollars per month. I have some customers who pay and consume more than $20,000 US dollars per month, for example. It is determined by customer sizes and requirements, which vary from month to month."
  • "The pricing and cost of this solution depends on the use and needs of a business."
  • "On a scale of one to five, with one being expensive and five being competitive, I would rate this solution as a four."
  • "The pricing for this solution is set in tiers, with the overall cost depending on the features that are required. I would advise organizations to have a detailed look at the functions they need, to ensure that they are in the correct pricing tier."
  • More Microsoft Azure App Service Pricing and Cost Advice →

  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer to… more »
    Top Answer:I highly recommend Microsoft Azure. We have been using it for nearly four years. We mostly use it for creating and maintaining websites, such as content management systems like WordPress sites, which… more »
    Top Answer:One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process.
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Ranking
    Views
    8,710
    Comparisons
    4,936
    Reviews
    31
    Average Words per Review
    526
    Rating
    8.3
    Views
    9,576
    Comparisons
    7,260
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    Comparisons
    Also Known As
    Azure App Service, MS Azure App Service
    Pegasystems, SmartBPM
    Learn More
    Pega
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    Overview

    Microsoft Azure App Service is an HTTP-based mobile application development platform and solution. It is designed to enable organizations to completely control their application development and hosting processes.

    Microsoft Azure App Service Benefits

    Some of the benefits that come from using Microsoft Azure App Service include:

    • A high level of security. Microsoft Azure App Service comes with enterprise-level and industry-standard SLAs through the use of PCI security standards. Users can go about developing their applications without having to worry about exposure to security risks. Microsoft Azure App Service keeps the application development process secure so that all that users have to worry about is creating their application.
    • Collaborate and develop applications from anywhere. Teams that are spread out across the globe can collaborate and build applications from anywhere that they happen to be. Microsoft’s global data center is a cloud hub that developers can take advantage of to connect their teams if they are located in disparate locations. It can handle all of a developer's application hosting needs.
    • Multi-format and multi-lingual support. Microsoft Azure App Service supports both physical machine and virtual machine formats. In addition, it also supports a variety of different programming languages.
    • Utilize pre-fabricated templates. Microsoft Azure App Service gives developers access to an extensive list of templates. These can both ease the process of planning the development of applications by providing developers with ideas and make it easier for the developers to build them.

    Microsoft Azure App Service Features

    Some of the many useful features Microsoft Azure App Service has to offer include:

    When users choose to employ the Microsoft Azure App Service solution, they gain access to many different capabilities. These features include:

    • Manual or automatic auto-scaling capabilities. Microsoft Azure App Service enables developers to control how their applications auto-scale. Developers can employ the auto-scaling feature by hand or set it so that it automatically rescales according to their needs.
    • IDE integrations. Microsoft Azure App Service can easily integrate with various IDE software solutions. This gives developers access to many analytic, debugging, and monitoring options.
    • Deployment slots. These are virtual spaces where developers can test and deploy new versions of their applications while working on them. This feature allows developers to resolve any issues before the new version of the application is put into production.

    Reviews from Real Users

    Microsoft Azure App Service’s versatility offers organizations that use it a great deal. It is a very complete, ready-to-use, out-of-the-box mobile development solution that gives users the capabilities that they need to design their mobile applications with the greatest level of ease. In addition, users can employ the cloud to scale operations so that their applications have the proper amount of space to run at the time that they need it.

    Andriy L., the Azure practice leader at a computer software company, writes, “I like that it's a ready-to-use, out-of-the-box solution that provides all of the necessary functions for customers, such as codes that can be quickly switched from the production version, or test and DEV versions to production.”

    Yasir M., a solution architect at Komatsu, writes, "The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better."

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Sample Customers
    Real Madrid, Absolut, AccuWeather, Heineken, NBC News, Paramount
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    REVIEWERS
    Computer Software Company23%
    Energy/Utilities Company14%
    Financial Services Firm14%
    Construction Company9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm29%
    Comms Service Provider9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company7%
    Government7%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise5%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    REVIEWERS
    Small Business8%
    Midsize Enterprise15%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    Buyer's Guide
    Microsoft Azure App Service vs. Pega BPM
    March 2024
    Find out what your peers are saying about Microsoft Azure App Service vs. Pega BPM and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    Microsoft Azure App Service is ranked 8th in Rapid Application Development Software with 38 reviews while Pega BPM is ranked 7th in Rapid Application Development Software with 55 reviews. Microsoft Azure App Service is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Microsoft Azure App Service writes "A solution with great server management and helps improve performance". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Microsoft Azure App Service is most compared with Microsoft Power Apps, Oracle Application Express (APEX), ServiceNow, Appian and ServiceNow Now Platform, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and ARIS BPA. See our Microsoft Azure App Service vs. Pega BPM report.

    See our list of best Rapid Application Development Software vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.