Compare Microsoft Azure App Service vs. ServiceNow Now Platform

Microsoft Azure App Service is ranked 16th in Rapid Application Development Software with 4 reviews while ServiceNow Now Platform is ranked 8th in Rapid Application Development Software with 5 reviews. Microsoft Azure App Service is rated 8.0, while ServiceNow Now Platform is rated 8.8. The top reviewer of Microsoft Azure App Service writes "It saves us time and money and installation is really easy". On the other hand, the top reviewer of ServiceNow Now Platform writes "Service desk functionality that has many features and is highly customizable but comes with a high cost". Microsoft Azure App Service is most compared with Oracle Application Express (APEX), Adobe ColdFusion and Microsoft PowerApps, whereas ServiceNow Now Platform is most compared with Oracle Application Express (APEX). See our Microsoft Azure App Service vs. ServiceNow Now Platform report.
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Most Helpful Review
Find out what your peers are saying about Microsoft Azure App Service vs. ServiceNow Now Platform and other solutions. Updated: March 2020.
407,401 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Overall, all of the features are very good.The product is scalable.The program is stable and we've had no technical issues so far.It's very easy to use. That's one of the advantages for the business, that you don't need to struggle to configure your website and your app service. Microsoft made sure to make it stable and very easy to configure.

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The level of automation within the platform is great.This is a development platform that provides us with a strong database and a low code environment.The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks.Learning materials, such as online courses, are readily available.We have seen a big improvement in the experience that we want to create for our end users.

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Cons
I am new to the intervention and I find it difficult to find my way around the user interface. I have my own learning tool. However, it could be simpler for new users.The solution is quite expensive. If you need more features, you need to pay for them.I would like to see faster adoption and templates that we can use.Sometimes we face problems, but those are technical problems in Microsoft, bugs or something doesn't work as expected, but that's normal.

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The integration towards other ERP systems could be improved.The basic reporting system is rather static.The pricing model is complex and needs to be both lowered and simplified.The licensing for this solution, with respect to the user, needs to be improved.We would like to see AI used to automate some of the functionality in this solution.

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Pricing and Cost Advice
Azure doesn't cost as much as other services.

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It's expensive and if you need some analytical views of your activity, there is an additional cost.Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition.

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Ranking
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1,029
Comparisons
739
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4
Average Words per Review
496
Avg. Rating
8.0
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282
Comparisons
90
Reviews
5
Average Words per Review
798
Avg. Rating
8.8
Top Comparisons
Also Known As
Azure App Service
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Microsoft
ServiceNow
Overview

Azure App Service Web Apps (or just Web Apps) is a service for hosting web applications, REST APIs, and mobile back ends. You can develop in your favorite language, be it .NET, .NET Core, Java, Ruby, Node.js, PHP, or Python. Applications run and scale with ease on Windows-based environments.

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

As a purpose-driven company, making work, work better for people guides everything we do.

Offer
Learn more about Microsoft Azure App Service
Learn more about ServiceNow Now Platform
Sample Customers
Real Madrid, Absolut, AccuWeather, Heineken, NBC News, Paramountexperian, beachbody, health partners
Find out what your peers are saying about Microsoft Azure App Service vs. ServiceNow Now Platform and other solutions. Updated: March 2020.
407,401 professionals have used our research since 2012.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.