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Most Helpful Review
Find out what your peers are saying about Microsoft Azure App Service vs. ServiceNow Now Platform and other solutions. Updated: January 2021.
464,857 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It's very easy to use. That's one of the advantages for the business, that you don't need to struggle to configure your website and your app service. Microsoft made sure to make it stable and very easy to configure.""The program is stable and we've had no technical issues so far.""The product is scalable.""Overall, all of the features are very good.""Azure data factory is a good tool.""It's a platform as a service, so we don't have to manage the infrastructure to hold the websites.""Debugging using Application Insights is a valuable feature."

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"We have seen a big improvement in the experience that we want to create for our end users.""Learning materials, such as online courses, are readily available.""The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks.""This is a development platform that provides us with a strong database and a low code environment.""The level of automation within the platform is great.""The main reason that people use ServiceNow is that performance is very good.""We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system.""ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."

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Cons
"Sometimes we face problems, but those are technical problems in Microsoft, bugs or something doesn't work as expected, but that's normal.""I would like to see faster adoption and templates that we can use.""The solution is quite expensive. If you need more features, you need to pay for them.""I am new to the intervention and I find it difficult to find my way around the user interface. I have my own learning tool. However, it could be simpler for new users.""Lacking somewhat in template data flows.""The solution needs better integration capabilities on the network side.""Initially, there were some rare instances when the server went down because it was deployed on Linux."

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"We would like to see AI used to automate some of the functionality in this solution.""The licensing for this solution, with respect to the user, needs to be improved.""The pricing model is complex and needs to be both lowered and simplified.""The basic reporting system is rather static.""The integration towards other ERP systems could be improved.""This platform is used more by large companies because it is a little bit expensive.""The cost has room for improvement. It is currently expensive.""The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."

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Pricing and Cost Advice
"Azure doesn't cost as much as other services.""Less than USD $100 per month.""We have no complaints about the pricing."

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"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition.""It's expensive and if you need some analytical views of your activity, there is an additional cost."

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Questions from the Community
Top Answer: Overall, all of the features are very good.
Top Answer: It's too early to really say what features are lacking at this point. I am new to the intervention and I find it difficult to find my way around the user interface. I have my own learning tool… more »
Top Answer: The primary use case has been pretty vague so far. Right now, my scope is on DevOps. I'm looking at it from the point of view of having a DevOps platform. We already have a team foundation server and… more »
Top Answer: We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system.
Top Answer: It is a good tool and we can do customization with it. Most areas are quite customized. The cost has room for improvement. It is currently expensive. Some of the features are very particular to the… more »
Top Answer: It's part of a suite of other ServiceNow solutions.
Ranking
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3,279
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2,445
Reviews
7
Average Words per Review
520
Rating
8.4
Views
1,280
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Reviews
8
Average Words per Review
868
Rating
8.4
Popular Comparisons
Also Known As
Azure App Service
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Overview

Azure App Service Web Apps (or just Web Apps) is a service for hosting web applications, REST APIs, and mobile back ends. You can develop in your favorite language, be it .NET, .NET Core, Java, Ruby, Node.js, PHP, or Python. Applications run and scale with ease on Windows-based environments.

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

As a purpose-driven company, making work, work better for people guides everything we do.

Offer
Learn more about Microsoft Azure App Service
Learn more about ServiceNow Now Platform
Sample Customers
Real Madrid, Absolut, AccuWeather, Heineken, NBC News, Paramount
experian, beachbody, health partners
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider18%
Government7%
Manufacturing Company5%
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider12%
Government7%
Financial Services Firm6%
Company Size
REVIEWERS
Small Business38%
Large Enterprise63%
REVIEWERS
Small Business20%
Midsize Enterprise10%
Large Enterprise70%
Find out what your peers are saying about Microsoft Azure App Service vs. ServiceNow Now Platform and other solutions. Updated: January 2021.
464,857 professionals have used our research since 2012.

Microsoft Azure App Service is ranked 10th in Rapid Application Development Software with 7 reviews while ServiceNow Now Platform is ranked 9th in Rapid Application Development Software with 8 reviews. Microsoft Azure App Service is rated 8.4, while ServiceNow Now Platform is rated 8.4. The top reviewer of Microsoft Azure App Service writes "It saves us time and money and installation is really easy". On the other hand, the top reviewer of ServiceNow Now Platform writes "Agile and robust tool; needs some improvements". Microsoft Azure App Service is most compared with Microsoft PowerApps, Oracle Application Express (APEX), Adobe ColdFusion, Pega BPM and Appian, whereas ServiceNow Now Platform is most compared with Microsoft PowerApps, OpenText AppWorks, AWS Honeycode, Pega BPM and Oracle Application Express (APEX). See our Microsoft Azure App Service vs. ServiceNow Now Platform report.

See our list of best Rapid Application Development Software vendors.

We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.