Most Helpful Review
Researched Microsoft BitLocker but chose Symantec Endpoint Encryption: Works transparently in the background, but it is not user-friendly and technical support needs improvement
Find out what your peers are saying about Microsoft BitLocker vs. Symantec Endpoint Encryption and other solutions. Updated: March 2020.
407,242 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The solution works the way it's supposed to - stability and scalability are fine.
We have not seen any bugs or glitches, so the stability is good.
There's a lot of manageability within the solution. This is very helpful.
The most valuable feature is the simplicity and integration with the Microsoft Clouds platform.
It is easy to use. It is usually easy to recover someone's privacy. The manageability is much easier than McAfee. I think that Microsoft is a leader in this area. We are in the Microsoft school so our judgment of McAfee will be a little bit unfair as we recommend Microsoft all the time because of the easy manageability and support. I think that McAfee is designed for a different customer and every time we open a ticket with their support, it takes a very, very long time. The main difference is just the manageability and support. In terms of the solution itself or the functionality, I know that McAfee is very strong, but manageability and support, for us, is much more important. It's strengthens the solution for us.
The most valuable feature is the TPM (Trusted Platform Module), which makes the PC security stronger because somebody who is not from the team cannot access the PC without the decryption PIN.
The product is stable.
It is easy to implement and has AD integration.
The most valuable feature is that it works in the background so that the end-users are not aware of what is happening on the laptop.
This product is a solid, all-in-one solution for enterprise data management.
The most valuable features are the messaging features and shared folders.
We can extend it to all of the critical endpoints and the servers, and we can ensure the confidentiality of the data.
Their cloud features such as Cloud Endpoint security, ransomware modules, malware, and other modules are very effective.
The encryption feature is very good.
We use it for protecting accounts, which is its most valuable feature.
It has reduced the number of incidents related to the loss of information.
Lacks a portal that can be managed rather than just existing.
The people at the first level of support refer you to articles that do not pertain to the problem at hand.
The solution should offer encryption for other items such as shared folders, removable media, etc.
I would like to be able to encrypt our cloud tenancy.
If integration with Active Directory are not mandatory for him, I think that there are many other solutions in the market that equal or are much stronger than Microsoft.
If the encryption was faster then it would make the experience more pleasant.
The encryption takes a long time to complete, and our system runs very slowly while it is encrypting.
More customization options would have been nice, such as password selection, actions when the screen is locked, etc.
I do not find the environment to be very user-friendly.
The instability of the company and lack of presence in the Middle East is affecting product use.
The program's disk encryption is not very friendly with Microsoft OS updates. We have a problem with updates failing unless we use a time-consuming work-around.
If for example, a user forgets the endpoint key, they cannot access their data. We need a support team that is a single point of contact for the IT entity to be trained and to have documentation for troubleshooting and managing the solution.
I think that they should improve the on-premises version to include the manageability and simplicity that is available on the cloud.
The agent can be improved on the solution. Right now, we have an Endpoint Protection agent as well as an encryption agent and another for the DLVs and other services. We would prefer a single agent for the entire product.
We would like some advanced security protection features.
It's a bit difficult to get good support. Their response times are really bad.
Pricing and Cost Advice
The price of this solution should be more competitive.
The cost of this solution is bundled in with part of the subscription for the Microsoft Cloud. We have users subscribed to Enterprise E5 and it comes with E5
It's not about pricing, because we are working with Enterprise companies that already have Windows Enterprise, so BitLocker comes already included as a Windows feature. It's free for Enterprise users. The price is only for deployment. The customer will pay for McAfee, however.
This solution is included with Microsoft Server and my clients did not have to pay for anything extra.
It is a totally free solution.
The cost of this solution is a little on the higher side.
The pricing is fair but there is variability in our area that needs to be addressed.
Depending on how many modules you will use (up to five) the licensing will be more expensive.
They have two solutions for encryption including Symantec Endpoint Encryption and PGP Endpoint Encryption. With one PGP license, you can deploy the two solutions. The PGP license gives you two options.
The licensing costs yearly are $5000.
It can be expensive. However, if you plan to scale or are at a large enterprise company, this product could be what you need.
Answers from the Community
out of 27 in Endpoint Encryption
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out of 27 in Endpoint Encryption
Average Words per Review
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Also Known As
|BitLocker||Symantec Drive Encryption|
BitLocker is Microsoft's full disk encryption solution, which protects all of your data from theft, hacking or loss. BitLocker does this by encrypting the entire drive that hosts your Windows operating system and all your data.
BitLocker is available for all devices, including portable storage devices (such as external hard drives and USB flash drives). These portable devices are supported by a feature called BitLocker To Go, which is included in Windows 7 and 8, and in Windows Server 2008 R2 and Windows Server 2012. In Windows XP, encrypted devices can be read, but not written to, using the BitLocker To Go Reader program.
|Symantec Drive Encryption, powered by PGP technology provides organizations with strong full-disk and removable media encryption and the ability to integrate with Symantec Data Loss Prevention. Intuitive management enables enterprise scale deployments and features compliance-based, out-of-the-box reporting plus customizable reports. Management capabilities include support for native OS encryption (FileVault2) and Opal compliant self-encrypting drives.|
Learn more about Microsoft BitLocker
Learn more about Symantec Endpoint Encryption
|ACV, Proaxis Therapy, Choice Hotels International, adnymics GmbH, Intermedia, NMBS/SNCB||Citrix Systems Inc., City of Lansing, Commercial & Industrial Property, France T_l_visions, Fujian Mobile Co. Ltd., Group Lotus plc, Hall Booth Smith & Slover, P.C. (HBSS), Portugal Telecom, PostFinance, Public Pension Agency|
Software R&D Company26%
Comms Service Provider13%
Financial Services Firm5%
Software R&D Company34%
Comms Service Provider14%
Financial Services Firm12%