Most Helpful Review
Researched Symantec Endpoint Encryption but chose Microsoft BitLocker: Stable with good encryption but unsure if it protects the hard drive of stolen laptops
Researched Microsoft BitLocker but chose Symantec Endpoint Encryption: Works transparently in the background, but it is not user-friendly and technical support needs improvement
Find out what your peers are saying about Microsoft BitLocker vs. Symantec Endpoint Encryption and other solutions. Updated: January 2021.
456,495 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The product is stable."
"The most valuable feature is the TPM (Trusted Platform Module), which makes the PC security stronger because somebody who is not from the team cannot access the PC without the decryption PIN."
"It is easy to use. It is usually easy to recover someone's privacy. The manageability is much easier than McAfee. I think that Microsoft is a leader in this area. We are in the Microsoft school so our judgment of McAfee will be a little bit unfair as we recommend Microsoft all the time because of the easy manageability and support. I think that McAfee is designed for a different customer and every time we open a ticket with their support, it takes a very, very long time. The main difference is just the manageability and support. In terms of the solution itself or the functionality, I know that McAfee is very strong, but manageability and support, for us, is much more important. It's strengthens the solution for us."
"The most valuable feature is the simplicity and integration with the Microsoft Clouds platform."
"There's a lot of manageability within the solution. This is very helpful."
"We have not seen any bugs or glitches, so the stability is good."
"The solution works the way it's supposed to - stability and scalability are fine."
"The most important aspect of this solution is that if your laptop gets stolen, the information is encrypted."
"The management console gives us the ability to quickly control who sees what, ensures we are on the latest version, and up-to-date."
"It has reduced the number of incidents related to the loss of information."
"It helps us put antivirus solutions in place and prevent malware from getting to our machines."
"We use it for protecting accounts, which is its most valuable feature."
"The encryption feature is very good."
"Their cloud features such as Cloud Endpoint security, ransomware modules, malware, and other modules are very effective."
"We can extend it to all of the critical endpoints and the servers, and we can ensure the confidentiality of the data."
"The most valuable features are the messaging features and shared folders."
"The encryption takes a long time to complete, and our system runs very slowly while it is encrypting."
"If the encryption was faster then it would make the experience more pleasant."
"If integration with Active Directory are not mandatory for him, I think that there are many other solutions in the market that equal or are much stronger than Microsoft."
"I would like to be able to encrypt our cloud tenancy."
"The solution should offer encryption for other items such as shared folders, removable media, etc."
"The people at the first level of support refer you to articles that do not pertain to the problem at hand."
"Lacks a portal that can be managed rather than just existing."
"I would recommend BitLocker only because of the economic side, not the technical side. If the features were included in the already existing licenses I would use it. If not, I would recommend other products."
"I would like them to have integration with a wider range of non-Symantec products."
"It's a bit difficult to get good support. Their response times are really bad."
"I can only patch monthly. I don't know what the solution is there, besides being vulnerable for three weeks out of four. But there's got to be an option somehow."
"We would like some advanced security protection features."
"The agent can be improved on the solution. Right now, we have an Endpoint Protection agent as well as an encryption agent and another for the DLVs and other services. We would prefer a single agent for the entire product."
"I think that they should improve the on-premises version to include the manageability and simplicity that is available on the cloud."
"If for example, a user forgets the endpoint key, they cannot access their data. We need a support team that is a single point of contact for the IT entity to be trained and to have documentation for troubleshooting and managing the solution."
"The program's disk encryption is not very friendly with Microsoft OS updates. We have a problem with updates failing unless we use a time-consuming work-around."
Pricing and Cost Advice
"This solution is included with Microsoft Server and my clients did not have to pay for anything extra."
"It's not about pricing, because we are working with Enterprise companies that already have Windows Enterprise, so BitLocker comes already included as a Windows feature. It's free for Enterprise users. The price is only for deployment. The customer will pay for McAfee, however."
"The cost of this solution is bundled in with part of the subscription for the Microsoft Cloud. We have users subscribed to Enterprise E5 and it comes with E5"
"The price of this solution should be more competitive."
"BitLocker is included in our license and doesn't cost us anything extra."
"It can be expensive. However, if you plan to scale or are at a large enterprise company, this product could be what you need."
"The licensing costs yearly are $5000."
"They have two solutions for encryption including Symantec Endpoint Encryption and PGP Endpoint Encryption. With one PGP license, you can deploy the two solutions. The PGP license gives you two options."
"Depending on how many modules you will use (up to five) the licensing will be more expensive."
"The pricing is fair but there is variability in our area that needs to be addressed."
"The cost of this solution is a little on the higher side."
Questions from the Community
Top Answer: It is a Microsoft product so it falls in line with our organization which primarily uses MS products. By using a BitLocker server we are using automatic unlock of the drives. When on our network, the… more »
Top Answer: This is not my area but I don't think we pay annual licensing costs. I think we just pay for computer leasing, and all fees are included in the purchase. I don't think we're getting our money's worth… more »
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Earn 20 points
out of 26 in Endpoint Encryption
Average Words per Review
out of 26 in Endpoint Encryption
Average Words per Review
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Also Known As
|BitLocker||Symantec Drive Encryption|
BitLocker is Microsoft's full disk encryption solution, which protects all of your data from theft, hacking or loss. BitLocker does this by encrypting the entire drive that hosts your Windows operating system and all your data.
BitLocker is available for all devices, including portable storage devices (such as external hard drives and USB flash drives). These portable devices are supported by a feature called BitLocker To Go, which is included in Windows 7 and 8, and in Windows Server 2008 R2 and Windows Server 2012. In Windows XP, encrypted devices can be read, but not written to, using the BitLocker To Go Reader program.
|Symantec Drive Encryption, powered by PGP technology provides organizations with strong full-disk and removable media encryption and the ability to integrate with Symantec Data Loss Prevention. Intuitive management enables enterprise scale deployments and features compliance-based, out-of-the-box reporting plus customizable reports. Management capabilities include support for native OS encryption (FileVault2) and Opal compliant self-encrypting drives.|
Learn more about Microsoft BitLocker
Learn more about Symantec Endpoint Encryption
|ACV, Proaxis Therapy, Choice Hotels International, adnymics GmbH, Intermedia, NMBS/SNCB||Citrix Systems Inc., City of Lansing, Commercial & Industrial Property, France T_l_visions, Fujian Mobile Co. Ltd., Group Lotus plc, Hall Booth Smith & Slover, P.C. (HBSS), Portugal Telecom, PostFinance, Public Pension Agency|
Financial Services Firm22%
Computer Software Company25%
Comms Service Provider18%
Financial Services Firm29%
Computer Software Company30%
Comms Service Provider17%
Microsoft BitLocker is ranked 1st in Endpoint Encryption with 11 reviews while Symantec Endpoint Encryption is ranked 2nd in Endpoint Encryption with 14 reviews. Microsoft BitLocker is rated 7.0, while Symantec Endpoint Encryption is rated 8.0. The top reviewer of Microsoft BitLocker writes "A cost-effective solution to protect data from physical theft, but the encryption process is slow". On the other hand, the top reviewer of Symantec Endpoint Encryption writes "Has good messaging features but the hard drive encryption needs to be improved". Microsoft BitLocker is most compared with McAfee Complete Data Protection, ESET Endpoint Encryption, Sophos SafeGuard, Trend Micro Endpoint Encryption and WinMagic SecureDoc, whereas Symantec Endpoint Encryption is most compared with McAfee Complete Data Protection, ESET Endpoint Encryption, Trend Micro Endpoint Encryption, Cisco AMP for Endpoints and Sophos SafeGuard. See our Microsoft BitLocker vs. Symantec Endpoint Encryption report.
See our list of best Endpoint Encryption vendors.
We monitor all Endpoint Encryption reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.