We compared Microsoft Defender for Cloud Apps (MDA) and Qualys VM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Qualys VMDR is commended for its prioritization mechanism, comprehensive monitoring, and vulnerability management, while Microsoft Defender for Cloud Apps is valued for its threat detection capabilities and integration with other Microsoft solutions. Both products require improvements in various areas like user experience, integration, reporting, pricing, visibility, and policy management. The pricing for both products is considered fair but expensive. Customer support for both products has received mixed reviews, with room for improvement in response time and consistency.
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"I like the alert policies because they are quite robust. It has some built-in templates that we can easily pick up. One of them is the alert for mass downloads, when a particular user is running a massive download on your SharePoint site."
"Defender's integration with our identity solutions is critical in our current setup."
"Shadow IT discovery is the feature I like the most."
"If your business requirements are relatively simple, it can get the job done."
"The most valuable feature of Microsoft Defender for Cloud Apps is to stop shadow IT."
"We have become more aware of what services our users are using, how often they are using them, and what data is being sent out of the organization and to which services. So, it is really a lot about visibility and helping us make decisions based on that. It drives some of our policy decisions for adding extra security controls."
"The ability to prevent users from using certain applications is one of the most valuable features. It doesn't require any configuration for implementation from the client perspective. It just works right away and gives you the information you need."
"There are a lot of features with benefits, including discovery, investigation, and putting controls around things. You can't say that you like the investigation part but not the discovery. Everything is correlated; that's how the tool works."
"There are many features. Its reliability, ease of installation, ease of use, and the richness of the information provided are the most valuable features."
"It's very configurable to adjust impact to systems."
"Qualys VM had a recent upgrade and the newer version is supporting the cloud."
"It is a stable solution."
"Qualys VM has allowed us to know the vulnerabilities we need to prioritize based on the threat levels and the possible impact if there's an intrusion."
"There are fewer false positives when using this solution."
"The solution is easy to use."
"I like Qualys because it is a very complete product, more so than Tenable."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"Microsoft Defender for Cloud Apps' initial setup was quite technical but we were prepared. The time of the implementation depends on the job and how many users are being set up."
"The interface needs to be more user-friendly."
"I would like for it to be available on Mac and for it to support all of the features of Microsoft financing products. It is really for Windows."
"They need to improve the attack surface reduction (ASR) rules. In the latest version, you can implement ASR rules, which are quite useful, but you have to enable those because if they're not enabled, they flag false positives. In the Defender portal, it logs a block for WMI processes and PowerShell. Apparently, it's because ASR rules are not configured. So, you generally have to enable them to exclude, for example, WMI queries or PowerShell because they have a habit of blocking your security scanners. It's a bit weird that they have to be enabled to be configured, and it's not the other way around."
"Sometimes, we'll get false positive alarms. For example, when a SharePoint path has no file sharing, but there is an external user, it will trigger an alarm that the file has been shared with an external user... the alerting mechanism should be more precise when giving you an alert about what activity has been done with the file..."
"I would prefer to have filtering options incorporated within the policies, enabling the solution to perform tasks beyond mere blocking or allowing."
"I would like more customization of notifications. Currently, you either get everything or you get limited information. I would like to have something in between where we can customize the data that is included in notifications."
"Sometimes the support is actually lacking."
"Qualys should improve their customer experience. They need to improve the tech support experience and the turnaround time."
"When you want to cover yourself for scalability, you will be charged for the number you place on the scan itself."
"It is a struggle to be able to pull our report and to be able to do onboarding using automated tools."
"It's quite complex on the way it is set up, so it takes a fair bit of time in order to get your head around it in order to deploy it. Once you've deployed it, then you're never confident on the versions of the browsers and the SSL certificates, etc. You have to always go back into Qualys and check."
"Qualys could improve the inbuilt dashboards."
"Integration could be better. When you think about scanning, it's not used just with this product alone but with other Qualys products. If you think about the bundle, the product itself is good. But integration with other products and packages has space for improvement. They should also offer a better price for bundles."
"Qualys does have an on-prem solution, but it is very expensive."
"Qualys VM could improve by having more skilled support personnel."
More Microsoft Defender for Cloud Apps Pricing and Cost Advice →
Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 30 reviews while Qualys VMDR is ranked 3rd in Risk-Based Vulnerability Management with 77 reviews. Microsoft Defender for Cloud Apps is rated 8.4, while Qualys VMDR is rated 8.2. The top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". On the other hand, the top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". Microsoft Defender for Cloud Apps is most compared with Zscaler Internet Access, Cisco Umbrella, Netskope , Prisma Access by Palo Alto Networks and Forcepoint CASB, whereas Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tanium.
We monitor all Cloud Access Security Brokers (CASB) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.