Compare Microsoft Cloud App Security vs. Zscaler Internet Access

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Most Helpful Review
Find out what your peers are saying about Cisco, Netskope, Palo Alto Networks and others in Cloud Access Security Brokers (CASB). Updated: July 2021.
523,742 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features are the protection against ransomware and phishing.""It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers.""The most valuable feature for us is the DNS-based protection.""It analyzes the domain security helps us implement the securest policy.""The weekly reportings are great. The investigation is super and the application management is equally great.""It's very stable, reliable and does its job.""What we like most is security and how easy it is to integrate with other appliances.""Provides dependable DNS monitoring of external devices."

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"The most valuable feature is the ease of management. It's important.""The most valuable feature is the seamless integration across different clouds.""All of the features are valuable because all of the features are related.""It is very easy to use, which is what we look for in these types of solutions.""We have become more aware of what services our users are using, how often they are using them, and what data is being sent out of the organization and to which services. So, it is really a lot about visibility and helping us make decisions based on that. It drives some of our policy decisions for adding extra security controls.""Better logging allows us to find problems and take appropriate steps to lock them out.""The feature that helps us in detecting the sensitive information being shared has been very useful. In addition, the feature that allows MCAS to apply policies with SharePoint, Teams, and OneDrive is being used predominantly."

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"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.""The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.""The solution offers a distributed organization to master and to control all of the endpoints.""The most valuable feature is bandwidth control.""Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network.""The scanning feature is impressive, because they do not introduce a big latency to the traffic.""The security is excellent.""The VPN is valuable, as the whole technology is very different from a traditional VPN."

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Cons
"I would like to see a graphical representation of the entire network.""It would be useful if they had a malware protection engine running inside their own VM.""This solution does not give us full, 360-degree protection.""I would like to see integration with SecurNX in the future.""The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached.""It has happened in the past that Cisco Umbrella has denied us access to secure websites.""In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella.""They need to improve analytics so they report on more of the specifics of user activity."

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"Generally, the pricing can always be improved along with the management system.""The interface needs to be more user-friendly.""I would like for it to be available on Mac and for it to support all of the features of Microsoft financing products. It is really for Windows.""This service would be better if it had a separate license, only for this service, that could be used to track usage.""They should continue integration with all other Microsoft security-related products. The integration with all the other products is still ongoing.""In the future, I would like to see more plug-and-play capabilities that use AI to tell you what needs to be done. It would be helpful if it scanned our devices and made security suggestions, on a configuration basis.""It takes some time to scan and apply the policies when there is some sensitive information. After it applies the policies, it works, but there is a delay. This is something for which we are working with Microsoft."

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"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem.""In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution.""Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage.""It also needs better integration with other applications as well. There are some restrictions.""Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this.""I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies.""I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again.""There are a few features that are not compatible with the Azure cloud."

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Pricing and Cost Advice
"Licensing fees are paid on a yearly basis.""Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract.""I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.""Cisco uses subscription models for the pricing and there are three subscription plans.""The licensing part for Umbrella is really flexible.""There are three models for licensing with different feature sets.""I think it's worth the money.""The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."

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"We have an educational licensing agreement. It's a customer agreement for multiple years.""This product is not expensive.""Our clients normally use the Microsoft E1 licensing, which is renewed yearly.""The pricing is a little bit high but right now, we are okay with it because of the compatibility with Office 365, Teams, and Azure AD.""I'm not totally involved in the pricing part, but I think its pricing is quite aggressive, and its price is quite similar to Netskope. Netskope has separate licensing fees or additional charges if you want to monitor certain SaaS services, whereas, with MCAS, you get 5,000 applications with their Office 365. It is all bundled, and there's no cost for using that. You only have the operational costs. In the country I am in, it is a bit difficult to get people with the required skill sets."

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"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee.""Our monthly fee is around R3000."

More Zscaler Internet Access Pricing and Cost Advice »

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Questions from the Community
Top Answer: The most valuable feature is the ability to block users from reaching places that they should not even try to reach has… more »
Top Answer: When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based… more »
Top Answer: One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of… more »
Top Answer: The feature that helps us in detecting the sensitive information being shared has been very useful. In addition, the… more »
Top Answer: The pricing is a little bit high but right now, we are okay with it because of the compatibility with Office 365, Teams… more »
Top Answer: It takes some time to scan and apply the policies when there is some sensitive information. After it applies the… more »
Top Answer: The VPN is valuable, as the whole technology is very different from a traditional VPN.
Top Answer: I don't handle billing or payments and therefore don't know the exact pricing of the solution of what exactly our… more »
Top Answer: There are a few features that are not compatible with the Azure cloud. It's not fully compatible with our environment… more »
Popular Comparisons
Also Known As
OpenDNS
MS Cloud App Security, MS Cloud App Security, MS Cloud App Security
ZIA
Learn More
Overview

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

Microsoft Cloud App Security is a cloud access security broker (CASB) that provides multifunction visibility, control over data travel, and sophisticated analytics. With Microsoft Cloud App Security, you can: 

- Manage, control, and audit apps to streamline cloud access security

- Mange your access to resources to discover shadow IT and understand your digital information estate

- Use real-time controls to enable threat protection on all the access points that touch your environment

To learn more about our solution, ask questions, and share feedback, join our Microsoft Security and Compliance Community.

Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.

For more details: 
https://www.zscaler.com/produc...

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Learn more about Cisco Umbrella
Learn more about Microsoft Cloud App Security
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Sample Customers
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Customers for Microsoft Cloud App Security include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Top Industries
REVIEWERS
Financial Services Firm16%
Consumer Goods Company9%
Comms Service Provider9%
Security Firm6%
VISITORS READING REVIEWS
Comms Service Provider28%
Computer Software Company25%
Financial Services Firm6%
Government5%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider23%
Financial Services Firm6%
Government5%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider24%
Financial Services Firm6%
Government5%
Company Size
REVIEWERS
Small Business38%
Midsize Enterprise27%
Large Enterprise35%
VISITORS READING REVIEWS
Small Business12%
Midsize Enterprise24%
Large Enterprise64%
REVIEWERS
Midsize Enterprise75%
Large Enterprise25%
REVIEWERS
Small Business57%
Large Enterprise43%
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise13%
Large Enterprise72%
Find out what your peers are saying about Cisco, Netskope, Palo Alto Networks and others in Cloud Access Security Brokers (CASB). Updated: July 2021.
523,742 professionals have used our research since 2012.

Microsoft Cloud App Security is ranked 4th in Cloud Access Security Brokers (CASB) with 7 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 8 reviews. Microsoft Cloud App Security is rated 7.8, while Zscaler Internet Access is rated 7.8. The top reviewer of Microsoft Cloud App Security writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". On the other hand, the top reviewer of Zscaler Internet Access writes "Centralized firewall that protects the whole topography". Microsoft Cloud App Security is most compared with Netskope CASB, Prisma SaaS by Palo Alto Networks, McAfee MVISION Cloud, Symantec CloudSOC CASB and Qualys VM, whereas Zscaler Internet Access is most compared with Netskope CASB, Prisma SaaS by Palo Alto Networks, Palo Alto Networks WildFire, Fortinet FortiGate and iboss.

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We monitor all Cloud Access Security Brokers (CASB) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.