We performed a comparison between Microsoft Dynamics AX and SAP Business One based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The response time of the solution is very good."
"We're using the solution for financial modules, specifically focusing on consolidation, financial configuration, management reporting for warehousing, sales. Most of the features of Microsoft Dynamics AX are good. The overall structure and functions are great. The solution is stable. The initial setup is straightforward."
"It is flexible and cost-effective."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"Technical support is very good."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"The stability is very good."
"The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage."
"Technical support is quite good. They are helpful and responsive. We are quite satisfied with their level of support."
"So there are a lot of features included with the ERP system."
"We are using it for accounts and finance and also for maintaining third-party transactions and non-CRM transactions."
"It's useful for users and it's simple to work with."
"The solution has all the basic features that are required for us."
"You can scale the solution well."
"It's simple to use and very direct."
"The most valuable features of SAP Business One are user-friendliness, ease of use, visibility, and flexibility. Customizing the solution is simple."
"I sometimes put in wrong data that needs correction, but I cannot change it or approve it without withdrawing it. It will then take time for me to go back in and edit it."
"This solution could be improved with more expert resources and an easier implementation process."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
"The product needs better admin control. There is room for improvement in flexibility, reporting, and dashboards. Artificial intelligence should be incorporated. I have concerns regarding partners, specifically in the implementation and deployment of Microsoft Dynamics."
"There are so many errors."
"The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"Change management could be better."
"Overall, the integration and the reports can be better."
"I would love to have more reporting capabilities. It should have an embedded BI engine. Currently, I have to maintain an additional system for BI."
"There are problems with Business One's collection management and reconciliation."
"It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System."
"There are possibilities to extend its functionality. Things such as Quality Management System (QMS) and Payroll are currently not a part of the product. These things are needed."
"The solution could improve by providing HR payroll, quality control, and maintenance. These are the missing features which we have to use add-ons solutions to provide the functionality."
"Security could be improved."
"The solution's CRM module can be made better."
Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews while SAP Business One is ranked 4th in ERP with 61 reviews. Microsoft Dynamics AX is rated 7.6, while SAP Business One is rated 8.0. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of SAP Business One writes "Helps with intercompany sales and purchase orders, and optimizes inventory management". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and Infor LN, whereas SAP Business One is most compared with SAP S/4HANA, SAP ERP, Microsoft Dynamics 365 Business Central, Oracle Fusion Cloud ERP and Oracle E-Business Suite. See our Microsoft Dynamics AX vs. SAP Business One report.
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