We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Support is really good."
"If anyone is familiar with Microsoft products then they can handle it easily."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"There's a moderate amount of scalability available."
"One of the valuable features of the solution is how easy it is to use."
"The relation between CRM and Sales, that's the main strength of this ERP."
"It is stable, suitable for businesses, and covers all business needs."
"The stability is very good."
"We have been satisfied with the technical support."
"So there are a lot of features included with the ERP system."
"It's simple to use and very direct."
"Sales CRM and Financials are most valuable."
"The most valuable feature of this solution is Financial Management."
"For us, the most useful feature of Business One is Material Requirements Planning (MRP)."
"The product seems to be quite stable."
"It is quite simple, and it is suitable for medium and small businesses."
"It could be more scalable and stable. It would also be better if the interface were more integrated with the Microsoft ecosystem because 2012 is not really integrated."
"It is being decommissioned."
"There are so many errors."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"The integration could improve for the future."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"There might be some features to support localizations that could be helpful to add."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"Our business has grown beyond the capabilities of Business One. We need a bigger ERP solution, and therefore we are moving away."
"In terms of business processes, the production could use improvement."
"Lacks ability to integrate with other tools."
"The installation process could be easier. They should have better tools to improve the effectiveness of the installation."
"There are only a few standard reports available and if you want more then they either have to be downloaded or built."
"The user interface could be improved with drag-and-drop functionality that it currently lacks."
"Our company is expanding to different countries, and business is growing. We feel that it is not good enough for the huge volume of the business. On-premises setup is not good enough for the overseas office. We have our onsite premises in Hong Kong, but we have a major sales office in the US. We are looking for a more efficient setup to fulfill our requirements and needs. It can have portals for vendors, suppliers, and customers. I know that they have this feature in version 10, but it still has space to improve."
"We would like a mobile version of this for sales exhibits, etc. We would also like more personalization features to personalize it for our organization."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"The pricing is expensive."
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
"It has a pay-as-you-go subscription."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"We are on a perpetual license for SAP Business One and the price it should be less expensive when comparing it to other solutions."
"Its price is reasonable. We have about 200 licenses. We have to pay every year for the license."
"Its price is reasonable. People are able to spend that much."
"We pay annually. It is around 800 a month."
"In terms of price, it's fair, but the problem is with AMC."
"We compared the Microsoft solution with Oracle NetSuite, as they have a price decrease. It is, however, not that much cheaper, and the price is comparable to SAP."
"Business One is reasonable considering the functionality."
"We feel that the licensing fees are a bit on the higher side."
The SAP Business One application offers a way to manage your entire business – from accounting and financials, purchasing, inventory, sales and customer relationships, and project management, to operations and human resources. SAP Business One helps you to streamline processes, gain a greater insight into your business, so that you can act fast and make decisions based on real time information, to help you drive profitable growth.
Microsoft Dynamics AX is ranked 7th in ERP with 11 reviews while SAP Business One is ranked 5th in ERP with 19 reviews. Microsoft Dynamics AX is rated 7.8, while SAP Business One is rated 7.8. The top reviewer of Microsoft Dynamics AX writes "Provides a lot of functionality". On the other hand, the top reviewer of SAP Business One writes "A tool that serves many business needs to help enhance productivity and workflows". Microsoft Dynamics AX is most compared with SAP S4HANA, SAP ERP, Oracle E-Business Suite, JD Edwards EnterpriseOne and Comarch ERP Enterprise, whereas SAP Business One is most compared with SAP S4HANA, SAP ERP, Microsoft Dynamics NAV, SAP S4HANA Cloud and NetSuite ERP. See our Microsoft Dynamics AX vs. SAP Business One report.
See our list of best ERP vendors.
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.