Anonymous UserData Analytics Manager at a tech services company
Najva MahdzadehSenior Business Process Analyst (BPM-BPMS) at Jiring
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It was an okay solution when we delivered hardware and we had to do maintenance."
"Dynamics AX provides a lot of functionality."
"If anyone is familiar with Microsoft products then they can handle it easily."
"I like that it's a complete ERP solution from production level to branch level."
"It is stable, suitable for businesses, and covers all business needs."
"The relation between CRM and Sales, that's the main strength of this ERP."
"It provides one overview of the capacity planning."
"SAP has provided a much more integrated platform for managing our manufacturing business."
"This is a robust and feature-rich solution."
"The architecture of the solution overall is great. It's great for development, testing, and production. I've worked with solutions where the architecture wasn't as strong and it was a disaster."
"The transactional integration of operations is the best-recommended feature of this product. It provides integration of all operational modules."
"The most valuable features are that it's very customizable and it's flexible."
"It is the best solution in the class of ERP products."
"It provides great visibility into the details of enterprise resource planning."
"It is being decommissioned."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"There are so many errors."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"It needs to incorporate the new features from the SAP S/4HANA release, such as, utilizing data processes, which is quite nice."
"This solution could be made more user-friendly for development teams."
"The user interface needs to be improved."
"The system is very big. It is not exactly user-friendly, due to the fact that it's so massive and complex."
"The version that we are using lacks in reporting. The reporting feature needs to be constructed more in this product. There can be better scope for mobility. They could include the technical development of reports instead of depending completely on programming. The programming method needs to be easy."
"SAP ERP needs to be more innovative when it comes to areas like mobility and the internet."
"The product does not update budgeting based on exchange rates which is important for BPM."
"It is very expensive to customize to meet compliance with regulations in some countries."
"The pricing is expensive."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
"This is a costly product."
"There are licensing costs."
"Some components are available at an additional cost, depending on the type of contract that you have."
"The licensing costs are slightly on the higher side. They need to make it more competitive."
Vincenzo CatalanoUser at HNRG
Earn 20 points
Microsoft Dynamics AX is ranked 7th in ERP with 6 reviews while SAP ERP is ranked 1st in ERP with 17 reviews. Microsoft Dynamics AX is rated 7.6, while SAP ERP is rated 7.6. The top reviewer of Microsoft Dynamics AX writes "Provides a lot of functionality". On the other hand, the top reviewer of SAP ERP writes "This is the best solution of this kind but has weakness in budget planning for certain user groups". Microsoft Dynamics AX is most compared with SAP S4HANA, Oracle E-Business Suite, JD Edwards EnterpriseOne, Oracle ERP Cloud and IFS Applications, whereas SAP ERP is most compared with Anaplan, IFS Applications, JD Edwards EnterpriseOne, SAP Business One and Microsoft Dynamics NAV. See our Microsoft Dynamics AX vs. SAP ERP report.
See our list of best ERP vendors.
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.