Microsoft Dynamics AX vs SAP Business ByDesign comparison

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Executive Summary

We performed a comparison between Microsoft Dynamics AX and SAP Business ByDesign based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP.
To learn more, read our detailed ERP Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The performance is good.""The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage.""It's scalable.""It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system.""The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance.""All its features are valuable.""The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning.""The production is a valuable feature."

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"I like its modern approach. It is very modern and new technology.""It has a quick implementation and onboarding of users. It is flexible with reports and powerful.""ByDesign's best features are its speed, real-time data, and reporting.""When we were using it, we did see an immediate benefit, especially in the inventory on consignment issue. We were a biotech pre-revenue company and most of our manufacturing was outsourced. So being able to track inventory within the system without creating a financial impact was very key for us.""The standard system is stable.""I find the tool’s every feature valuable.""I like the tool’s customization.""I have found the consolidation of the business and group reports very useful. There is plenty of features and the manufacturing and finance aspect of the solution are strong."

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Cons
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs.""The product needs better admin control. There is room for improvement in flexibility, reporting, and dashboards. Artificial intelligence should be incorporated. I have concerns regarding partners, specifically in the implementation and deployment of Microsoft Dynamics.""It needs better financials and reporting from the system, not through Excel.""The initial setup can be complex at times and has room for improvement.""Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern.""Our version has performance issues so it gets stuck and is slow.""The product must be made accessible online.""There is also slowness in database backup."

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"SAP Business ByDesign is a very vast product, but it has to be a bit more centralized. All the models need to be more centralized for a better experience.""I would like the tool’s interface to be better. Currently, we use a client application to access the product. I want that to be replaced with a web version. I would like to improve the tool’s internet availability. I also want the product’s setup to be easier.""The Purchase to Pay process could benefit from further sophistication and additional functionality. It would be helpful for the user community to receive clearer information about the future roadmap of the business. Unfortunately, there were some confusing articles in the German press towards the end of last year about the future of SAP Business ByDesign. Therefore, more clarity is needed in the support function to address this.""SAP Business ByDesign can improve the flexibility and user-friendliness of the reporting during the implementations. Customizing the reports inside the device requires a lot of knowledge and most of the time a developer level is needed. For example, if you want to have a more specific reporting layout.""The payroll module of the solution could improve.""Scalability is difficult.""I would say budget controlling needs improvement. I mention this because it does not have all the functionalities that we need in terms of managing the budget.""The solution does not support customization for forms and reports. It's not flexible in case you need some enhancements in business processes."

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Pricing and Cost Advice
  • "Go for cloud implementation, if cost is critical."
  • "One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
  • "The pricing is expensive."
  • "It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
  • "It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
  • "I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
  • "It has a pay-as-you-go subscription."
  • "The initial investment cost goes up due to the hidden cost."
  • More Microsoft Dynamics AX Pricing and Cost Advice →

  • "The price of the solution could be better. They have to come up with a new strategy."
  • "We have to pay yearly."
  • "Everything is included in the licensing cost of the solution. However, they use a per-user model for additional charges."
  • "The cost starts anywhere between fifty thousand dollars and up depending on the number of licenses."
  • "The price of SAP Business ByDesign is less expensive than SAP S/4HANA. However, the price is on par with other similar competitors, such as Microsoft."
  • "I rate the price of SAP Business ByDesign a seven out of ten."
  • "The tool’s subscription is yearly. There is no flat pricing involved and everything has a range. Pricing depends on the functionality that you would use. You need to also pay for the additional hosting and maintenance costs."
  • "The tool’s pricing is expensive."
  • More SAP Business ByDesign Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage.
    Top Answer:Managing admin is difficult. Also, it is expensive and can be cheaper.
    Top Answer:We use the solution for automation. We use different modules, like, payroll, protection, sales, and getting supply chain. We're using it to streamline our resources from the start of the supply chain… more »
    Top Answer:In a digital world, every business’s objective should be to streamline its processes by digitizing them.SAP outsourcing specialists come in with years of expertise in the field. The SAP system… more »
    Top Answer:The price of SAP Business ByDesign is less expensive than SAP S/4HANA. However, the price is on par with other similar competitors, such as Microsoft.
    Top Answer:Are you outsourcing SAP Basis administration can be a cost-effective solution for many organizations, especially those with limited resources or expertise. By outsourcing, you can avoid the cost of… more »
    Ranking
    7th
    out of 66 in ERP
    Views
    6,706
    Comparisons
    5,319
    Reviews
    25
    Average Words per Review
    424
    Rating
    7.5
    4th
    out of 18 in Cloud ERP
    Views
    1,390
    Comparisons
    1,094
    Reviews
    7
    Average Words per Review
    504
    Rating
    7.4
    Comparisons
    Also Known As
    Dynamics AX, Axapta, MS Dynamics AX
    Learn More
    Overview

    Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.

    With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.

    Microsoft Dynamics AX Features

    Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:

    • Financial management: Microsoft Dynamics AX offers tools for managing financial operations, including general ledger, accounts payable, accounts receivable, and cash management.
    • Supply chain management: It supports the management of supply chain operations, including inventory management, purchase order management, and sales order management.
    • Human resources management: The human resources management feature includes tools for managing human resources operations, including employee self-service, benefits administration, and payroll.
    • Project management: Microsoft Dynamics AX has tools for managing projects, including project tracking, project billing, and resource management.
    • Manufacturing: The solution supports the management of manufacturing operations, including product configuration, production planning, and quality management.
    • Retail: Microsoft Dynamics AX offers tools for managing retail operations, including point of sale (POS), merchandising, and customer management.
    • Professional services: The solution’s professional services include project management, time and expense tracking, and billing.
    • Reporting and analytics: With Microsoft Dynamics AX, business intelligence and reporting capabilities help organizations gain insight into their operations and make data-driven decisions.


    Microsoft Dynamics AX Benefits

    There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:

    • Comprehensive: Microsoft Dynamics AX integrates with other Microsoft solutions, such as Office 365 and Power Platform, to provide a comprehensive and integrated solution for business management.
    • Streamlined operations: The solution helps organizations streamline and automate their financial, supply chain, and human resources operations, improving efficiency and reducing manual effort.
    • Customization: Microsoft Dynamics AX is a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.

    Reviews from Real Users

    Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.

    "The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.

    Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."

    Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”

    SAP Business ByDesign is a cloud-based business management software that supports everything from finance to CRM – and is available anytime, anywhere, on almost any device. It helps medium-sized businesses seize new opportunities and accelerate growth – and it helps subsidiaries take advantage of head office resources, while keeping their flexibility.
    • Streamline end-to-end processes and maximize efficiency across your organization
    • Gain timely business insights with integrated analytics and reporting powered by SAP HANA
    • Manage your business from anywhere, at any time, with built-in mobile apps
    • Rely on highly secure data centers that are managed, monitored, and maintained by SAP experts
    Sample Customers
    ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
    Standard Bank of South Africa, AOK Bundesverband, PT XL Axiata Tbk, Tvoy Dom, Schaidt Innovations GmbH & Co. KG, DeLaval International AB, EMC Corporation, Lenovo, Castle Importing Inc., Unilever, Rifle Paper Co., RAK Ceramics, Rough Country, B&G Manufacturing, Life is good Inc., Joy Global Inc., City of Cape Town
    Top Industries
    REVIEWERS
    Manufacturing Company34%
    Computer Software Company14%
    Retailer9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company11%
    Retailer6%
    Educational Organization6%
    REVIEWERS
    Computer Software Company29%
    Manufacturing Company29%
    Non Tech Company14%
    Engineering Company14%
    VISITORS READING REVIEWS
    Computer Software Company23%
    University7%
    Real Estate/Law Firm7%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business47%
    Midsize Enterprise24%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    REVIEWERS
    Small Business46%
    Midsize Enterprise23%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise52%
    Buyer's Guide
    ERP
    March 2024
    Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Microsoft Dynamics AX is ranked 7th in ERP with 51 reviews while SAP Business ByDesign is ranked 4th in Cloud ERP with 13 reviews. Microsoft Dynamics AX is rated 7.6, while SAP Business ByDesign is rated 7.4. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of SAP Business ByDesign writes "Helps with financial accounting, project management, sales and invoicing, and accounting inventory management". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and Microsoft Dynamics GP, whereas SAP Business ByDesign is most compared with SAP S/4HANA Cloud, SAP S/4HANA, NetSuite ERP and SAP Business One on AWS.

    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.