Microsoft Dynamics AX vs SAP S/4HANA comparison

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6,688 views|5,315 comparisons
86% willing to recommend
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18,760 views|13,038 comparisons
97% willing to recommend
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Executive Summary

We performed a comparison between Microsoft Dynamics AX and SAP S/4HANA based on real PeerSpot user reviews.

Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Dynamics AX vs. SAP S/4HANA Report (Updated: March 2024).
768,246 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Microsoft Dynamics AX is customization.""The stability is very good.""It is stable, suitable for businesses, and covers all business needs.""A valuable feature of Microsoft Dynamics AX is that it is stable.""The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning.""The product is easier to use and has more efficient workflow management features than other vendors.""I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications.""It's scalable."

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"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten.""It's reliable and the performance is good.""The solution can scale well.""SAP S4HANA is a stable solution.""The initial setup is not complex; it's more at a medium level. Not too easy, but with the right knowledge, you can configure it.""One of the most valuable features is the in-memory database.""The key modules that I find most valuable are material management (MM), financial accounting and controlling (FICO), and human resources (HR).""The in-memory processing capability is most valuable."

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Cons
"It could be more scalable and stable. It would also be better if the interface were more integrated with the Microsoft ecosystem because 2012 is not really integrated.""There might be some features to support localizations that could be helpful to add.""It is being decommissioned.""We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively.""There is room for improvement in the licensing model and associated costs of this solution.""AX does take some time and maintenance.""The product must be made accessible online.""The product needs improvement in procurement planning. It also needs to include a production scheduling feature."

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"The common issues being raised right now by the end users are mostly related to the usability.""Maybe its user interface and reporting can be improved across the board, but it is manageable.""The Capex and Opex could be improved.""SAP S4HANA is not suitable for all-size companies. If you have a small company there are better fit solutions for your needs.""During parallel preparation of go-live processes, SAP B1 and S4H transactional data alignment can be difficult to track.""The procure-to-pay solution in the Contract Management angle could be better. If you look at it on Ariba, the Contract Management Life Cycle for Ariba is more robust. You can create documentation, SLAs, and NDAs. Apart from the procurement aspect of the contract, you have the legal side, but Ariba cannot do that. From what I've seen, the features of the procure-to-pay model in S/4HANA and their Contract Life Cycle Management side primarily focus on the procurement side. I believe it would be good if this solution could handle a part of the legal side. They will incorporate Extended Warehouse Management and Transportation Management into the S/4HANA cloud. Most big companies that use a solution like S/4HANA have a legal department within the organization. Suppose they can incorporate that to be in S/4HANA suites; I think it'll be good. It will be just like what we have with Transportation Management and Extended Warehouse Management. The user interface could be better. They have too much information on the interface, and our customers still keep complaining that it looks complex. Even though many things have changed, they still complain that the interface or the screen they see is a bit complex. It's only when they see the Fiori interface that their mind becomes a bit calm.""I have found the solution to be stable but it could improve.""MRP repost area should be improved. The production information report also needs to be improved."

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Pricing and Cost Advice
  • "Go for cloud implementation, if cost is critical."
  • "One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
  • "The pricing is expensive."
  • "It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
  • "It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
  • "I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
  • "It has a pay-as-you-go subscription."
  • "The initial investment cost goes up due to the hidden cost."
  • More Microsoft Dynamics AX Pricing and Cost Advice →

  • "It is an expensive solution."
  • "The price of this product is an issue for some customers."
  • "I have found the price of the solution is on the medium to the expensive side of the scale. There is a license for this solution and there are additional maintenance fees."
  • "The solution is expensive."
  • "We're not sure yet. I think it was six figures a year, over 100,000. It has straight-up licensing fees."
  • "Licensing works on a subscription model for the cloud version and it's a one-time fee for the on-premises version."
  • "The price of the solution is reasonable but some modules can be expensive. When comparing SAP S4HANA to other solutions, such as Oracle, it is not expensive."
  • "The price of the solution is expensive."
  • More SAP S/4HANA Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The general speed of the solution needs improvement.
    Top Answer:The use case includes pretty much everything from finance to warehouse to production.
    Top Answer:SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and… more »
    Top Answer:During parallel preparation of go-live processes, SAP B1 and S4H transactional data alignment can be difficult to track. The approach is to have the same sales order amount and quantity to compare the… more »
    Top Answer:We use the solution to import master data. We use classic resolution to collect local US company material masters and align HQ material masters' numbers. We import FI/CO/MM/PP/SD IMG and opening… more »
    Ranking
    6th
    out of 68 in ERP
    Views
    6,688
    Comparisons
    5,315
    Reviews
    26
    Average Words per Review
    414
    Rating
    7.5
    2nd
    out of 68 in ERP
    Views
    18,760
    Comparisons
    13,038
    Reviews
    20
    Average Words per Review
    414
    Rating
    8.6
    Comparisons
    Also Known As
    Dynamics AX, Axapta, MS Dynamics AX
    SAP S4HANA
    Learn More
    Overview

    Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.

    With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.

    Microsoft Dynamics AX Features

    Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:

    • Financial management: Microsoft Dynamics AX offers tools for managing financial operations, including general ledger, accounts payable, accounts receivable, and cash management.
    • Supply chain management: It supports the management of supply chain operations, including inventory management, purchase order management, and sales order management.
    • Human resources management: The human resources management feature includes tools for managing human resources operations, including employee self-service, benefits administration, and payroll.
    • Project management: Microsoft Dynamics AX has tools for managing projects, including project tracking, project billing, and resource management.
    • Manufacturing: The solution supports the management of manufacturing operations, including product configuration, production planning, and quality management.
    • Retail: Microsoft Dynamics AX offers tools for managing retail operations, including point of sale (POS), merchandising, and customer management.
    • Professional services: The solution’s professional services include project management, time and expense tracking, and billing.
    • Reporting and analytics: With Microsoft Dynamics AX, business intelligence and reporting capabilities help organizations gain insight into their operations and make data-driven decisions.


    Microsoft Dynamics AX Benefits

    There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:

    • Comprehensive: Microsoft Dynamics AX integrates with other Microsoft solutions, such as Office 365 and Power Platform, to provide a comprehensive and integrated solution for business management.
    • Streamlined operations: The solution helps organizations streamline and automate their financial, supply chain, and human resources operations, improving efficiency and reducing manual effort.
    • Customization: Microsoft Dynamics AX is a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.

    Reviews from Real Users

    Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.

    "The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.

    Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."

    Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”

    SAP S4HANA is an ERP (enterprise resource planning) system that uses sophisticated technologies including machine learning and AI. It is most commonly used to integrate and manage business functions and is an ideal solution for large enterprises. The platform includes supplier relationship management (SRM), customer relationship management (CRM), supply chain management (SCM), and product lifecycle management (PLM) functionality.

    SAP S4HANA offers three different deployment options:

    • On-premises
    • Cloud
    • Hybrid

    SAP S4HANA Features

    SAP S4HANA has many valuable key features, including:

    • Customizable
    • ERP, CRM, SRM, SCM, PLM co-deployed
    • High throughput
    • Fast analytics and reporting
    • Smaller total data footprint
    • SAP HANA multi-tenancy
    • All data: social, text, geo, graph, processing
    • New SAP Fiori UX for any device (mobile, desktop, tablet)
    • Unlimited workload capacity
    • High-volume transaction processing (OLTP)
    • High volume real-time analytical processes (OLAP)
    • Service Management
    • Digital Boardroom Integration

    SAP S4HANA Benefits

    Some of the benefits of using SAP S4HANA include:

    • Speed: S4 HANA applications leverage speed, context, and data accessibility to ensure you can stay up to date with rapidly evolving technology.
    • Improved performance: With SAP S4HANA, you can plan, execute, or generate reports and analytics based on live data to increase performance.
    • Simplicity: SAP S4HANA’s whole infrastructure was designed with simplification in mind — from the management of the solution to the administration of the IT landscape. The solution serves as the digital core for business process simplification and enables the centralizing of hardware and network resources.
    • Cost effective: SAP S4HANA is a cost effective solution. It provides the ability to bring together all the analytical and transactional capabilities of a variety of systems in one location, enabling better decision making.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by SAP S4HANA users.

    A Mechanical Engineer at a construction company says, “It is a very powerful, highly customizable tool. The most valuable feature is that the reporting is fast. We can see the results from that in that our commissions come in fast. That is the main advantage.”

    Another reviewer, a SAP Technology Manager at a financial services firm, mentions, "It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day. In terms of the features I have found most valuable, I don't think that there is any lack or any gap process-wise. SAP is a very good tool."

    A Project and Service delivery Manager at a tech services company comments, "One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering."

    A Senior Architect at a construction company states, “The POD applications are very useful to us. There are a few POD apps which we are using for different business scenarios. They are quite interesting.” He also adds, “The initial setup is pretty straightforward. The documentation is very good. The solution can scale well. The solution is stable.”

    Sample Customers
    ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
    Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
    Top Industries
    REVIEWERS
    Manufacturing Company33%
    Computer Software Company17%
    Retailer8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company11%
    Retailer6%
    Educational Organization6%
    REVIEWERS
    Manufacturing Company13%
    Computer Software Company13%
    Financial Services Firm10%
    Retailer10%
    VISITORS READING REVIEWS
    Educational Organization34%
    Computer Software Company9%
    Manufacturing Company9%
    University4%
    Company Size
    REVIEWERS
    Small Business46%
    Midsize Enterprise25%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    REVIEWERS
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise41%
    Large Enterprise43%
    Buyer's Guide
    Microsoft Dynamics AX vs. SAP S/4HANA
    March 2024
    Find out what your peers are saying about Microsoft Dynamics AX vs. SAP S/4HANA and other solutions. Updated: March 2024.
    768,246 professionals have used our research since 2012.

    Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews while SAP S/4HANA is ranked 2nd in ERP with 65 reviews. Microsoft Dynamics AX is rated 7.6, while SAP S/4HANA is rated 8.2. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, Oracle E-Business Suite, Microsoft Dynamics GP and Oracle Fusion Cloud ERP, whereas SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle Fusion Cloud ERP, Microsoft Dynamics 365 Business Central and Anaplan. See our Microsoft Dynamics AX vs. SAP S/4HANA report.

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